WATCHSHOP-ALEX Reviews 

204
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy to use website. Found watch I was looking for at competitive price. Watch was delivered to my door within the time stated and was extremely well packaged. It was a gift. I’d recommend this compan... See more

Rated 5 out of 5 stars

I ordered this particular emporio Armani watch through a different company on 7th November which had a 7-14 day delivery! 25 days later, still no watch! So I cancelled the order and ordered from watch... See more

Rated 5 out of 5 stars

I ordered 2 bracelets from this company & I wasn’t aware that my daughter had already bought one for me for an upcoming birthday. When I contacted the company they accepted a return & refunded my... See more

Rated 5 out of 5 stars

I must admit I’m a bit of a bargain hunter and if I’m buying anything I shop around online. Watchshop Alex delivered on every element. This website was the cheapest I could find on the internet for... See more

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4.6

Excellent

TrustScore 4.5 out of 5

204 reviews

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4.6

All reviews

(204)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great service

Really great service. Easy to order, Lovely packaging & arrived quickly. Watch was well liked by my brother for his 50th. All in all a great experience shopping with you.

October 12, 2023
Rated 5 out of 5 stars

Efficient, cheap and well packaged!

I ordered this particular emporio Armani watch through a different company on 7th November which had a 7-14 day delivery! 25 days later, still no watch! So I cancelled the order and ordered from watch shop-Alex and recieved the watch literally within two days! Also it ended up being £20 cheaper! Very happy with my purchase - hope my partner is just as happy to open it on Christmas Day!

December 14, 2023
Rated 5 out of 5 stars

Great Value - cheapest I found on the internet

I must admit I’m a bit of a bargain hunter and if I’m buying anything I shop around online. Watchshop Alex delivered on every element. This website was the cheapest I could find on the internet for the watch I wanted, the item was dispatched promptly and well packaged. I used Trust Pilot to verify the website, as I bought during Black Friday and you can never be too careful with some websites!

No question it was an authentic piece either, as I own the white alternative and it was packaged exactly as that was but from another company. Would definitely shop here again if they have further watches I like - thank you 🙌

November 26, 2023
Rated 1 out of 5 stars

No customer after sales service - beware

Bought a ladies Armani ceramic watch in November and wore it about 6 times, the last time was just sitting in a chair when the watch fell off. I saw that the pillar of the watch body housing the strap pin had sheared off rendering the watch useless. Tried a few times via e mail and the chat box to contact them but they did not reply. When I got a reply the asked for photos of the damage which I sent then they asked for more which I again sent. They said it looked like the damage was to the strap which is not covered by the guarantee. This was clearly wrong as the photos showed the pillar sheared of and nothing to do with the strap. I pointed this out and since then despite numerous e mails and chat messages they merely ignore me and refuse to address the issue. So beware they are quick to sell an item but customer after sales service is non existent.

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

Impressed!

Easy to order, kept updated on order process and delivered in record time. It's a gift for end of Feb '23, so package not open yet, cannot comment on item or functionality, will update further.

February 3, 2023

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