Watch Supermarket Reviews 

583
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Finally like many people, had enough of morrisons blyth northumberland . Why ? can anyone tell me how they are allway's the first to increase prices by ridiculous amounts then a week sometimes less... See more

Rated 1 out of 5 stars

Don’t know what defines a supermarket. Sainsbury’s at Heyford Hill Oxford. No longer has a dining area, wet fish counters, fresh meat counter, deli, and have cut the bakery to almost zero. They have r... See more

Rated 1 out of 5 stars

M & S oadby parade. Bought a £8 marinated full chicken. Only to get home and find the packaging broke and sauces run into all other shopping items, car and home. Floor is stained and won’t clean off.... See more

Rated 1 out of 5 stars

Sainsbury's Tavistock Street, Bedford - worst customer service. Staff stand around chatting when you want to pay for good and leave. Whilst checking out today all staff vanished from the tills. Then w... See more

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1.2

Bad

TrustScore 1 out of 5

583 reviews

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1-star

No recent history of asking for reviews

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1.2

All reviews

(583)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

My order was delivered the next day as promised. I had a bit of trouble with the clasp in adjusting the strap length. I sought some advice in an email and had a response right away. I love my watch - its a Skagen.

December 17, 2014
Unprompted review
Rated 5 out of 5 stars

Received safe and sound

It is a gift so I will hold off from saying more till my person receiving it can answer. All I know is the parcel arrived exactly when it was supposed to, no damage, and watch looks good.

December 17, 2014
Unprompted review
Rated 4 out of 5 stars

Speedy Prompt Service

Very happy, watch ordered and turned up within a few days, looks great, only negative comment is that the presentation case was cracked/split on one side which is unfortunate as the watch is a Christmas gift!

December 17, 2014
Unprompted review
Rated 5 out of 5 stars

Superb

Ordered Friday evening delivered Monday morning well packaged and just as beautiful as it looked on the website. Excellent price and sent special delivery which I was not charged for.

December 16, 2014
Unprompted review
Rated 5 out of 5 stars

Lovely, fun watch

I was so impressed at how quickly the watch arrived. I was not certain at the size of the Lipsy watch at first, but love it now. Truly am impressed.
Will recommend Watch Supermarket to others, especially for the service.

December 16, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

Next day delivery, cheapest online by 70pounds
Very pleased with the mk6089 (£343) same watch is 429 in shops

December 16, 2014
Unprompted review
Rated 1 out of 5 stars

False Advertising

Checked this site yesterday and saw a product advertised at £125.00, details on site stated check availability so i did. I was told delivery would be at the end of january.
Wanting to check with my partner i decided that i would call again today or order on line.Please do note that the time was approx 4.30pm.
Today by a miracle the price has increased to £165.00 and items are back in stock.
Your live web chat staff member states that goods have arrived back into stock this morning and your supplier has increased the price.
come on !!!!

It is a shame as i did want to order from yourselves, i have worked in a very busy retail enviroment for numerous years deliveries do not just turn up. In the real world you would have been aware when stock was arriving in. You would have also been certain as to what your costs would have been when your order was placed.
You state that your suppliers price was increased there is no way a business waits for stock to arrive in and then realise what there cost was.

December 16, 2014
Unprompted review
Watch Supermarket logo

Reply from Watch Supermarket

Hi James,

We are disappointed that you have left a negative review about Watch Supermarket without actually ordering anything from us.

All delivery dates are provided by the manufacturer and are only estimated, they cannot be guaranteed which is why Watch Supermarket do not offer any Pre-Order service in order to avoid disappointing our customers. When a member of staff checked the delivery status on 15.12.2014 the manufacturer was still showing our estimated date of arrival as the end of January, information which was then passed on to yourself.

Due to the sheer number of stock we sell, deliveries arrive almost daily at Watch Supermarket. Today, we unexpectedly received a delivery of the item you was interested in purchasing. Upon receipt of this item, along with a couple of others from the same manufacturer, we found the cost price had increased slightly, something which is not uncommon, hence the increase in sale price. However, the advertised price of £165 is still discounted from the RRP and is the cheapest available on the internet at present.

Watch Supermarket monitor our prices on a daily basis to ensure we offer competitive prices, as per our Terms and Conditions, the price of any watch is subject to change at any time for any reason.

Our live chat feature allows customers to speak to us live, rather than wait for reply via email. A member of staff who served you was more than accommodating and explained the situation to you in detail as I have reiterated above.

There is no false advertisement on Watch Supermarket's behalf - the advertised price you saw on 15.12.2014 had been correct at the time and the item had previously been sold for that price. Watch Supermarket have not, and do not ever advertise one price and charge another, neither do we add any 'hidden charges' at the checkout or advertise stock as available when we don't physically have the items, as many competitor websites do.

We would like to wish you a Merry Christmas & Happy New Year.

Kind Regards
Watch Supermarket

Rated 5 out of 5 stars

First class service

Ordered a watch online, delivered next day by Royal Mail. Very good packaging so no damage. On the basis of this experience, I would recommend Watch Supermarket to anyone.

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE!

I previously ordered my watch from another online site but delivery was put back from 3rd Dec to 20th Dec. So I cancelled it and ordered it from the Watch Supermarket instead. I wasn't disappointed!
The Watch Supermarket said it was in stock and would be delivered by 1pm on a specific day, and sure enough it was. Bang on time for my sister's birthday.
A fantastic service and recommended supplier.

December 13, 2014
Unprompted review
Rated 5 out of 5 stars

Purchase and delivery of a watch.

Not only did they have the watch as advertised [unlike a rival company who advised me after purchase that it was on back order] it was on my doorstep the following day.
The price was half the price of a very well known South American river company!
Top class.....

December 12, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Quality of goods was first rate as was the price.

Really good touch in me getting a quick call before dispatch just to double check what may have looked like an odd address so excellent attention to detail (much appreciated!)

December 11, 2014
Unprompted review

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