Spoke to Ben on Wednesday about an Omega diver they had listed, made an offer which was accepted purchased online for home delivery and it’s now on my wrist on Friday. Very quick and professional serv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Recently Sold a watch to Watchtrader & Co, fantastic experience. Responsed to enquiry swiftly, gave an estimate of price. Handled all of the postage, updated me within 24 hours of the tracking showing... See more
Company replied
My husband and I were in London three different times throughout our month long vacation while looking at watches at different shops.My husband found watchtrader Co online, and presided to the loca... See more
Company replied
Fantastic these guy work hard and are very good at what they do and deserve good reviews. I was very worried with parting my money online as before gone through really bad experiences but these... See more
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Company details
Written by the company
Watchtrader & Co is an established buyer and seller of luxury pre-owned timepieces with a boutique shop based in Newcastle upon Tyne. Our branch in London means you can buy, sell or upgrade your watch in a location that is convenient for you. With years of experience in the trade, we stock an impressive range of the hottest timepieces from leading luxury brands such as Audemars Piguet, Rolex, Patek Philippe, Richard Mille, Cartier, Tudor, and more. The long-standing relationship that has been created between ourselves and a network of established suppliers enables us to source high-end watches and other luxury pieces at unbeatable prices. We are committed to guiding our clients through all of their watch requirements in the most financially efficient way. Please contact us to discuss any requirements you may have.
Contact info
58 Acorn Road, Ne22dj, Newcastle Upon Tyne, United Kingdom
- 01912814976
- sales@watchtrader.co.uk
- watchtrader.co.uk
4.7
Excellent
861 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Another great experience using watch…
Another great experience using watch trader Sold a watch on consignment, agreed a price sold within 30 days very straight forward
Thanks Joe
December 27, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Leon.
Watchtrader team
Dealt with Josh
Dealt with Josh, who sorted everything. Watch was perfect as described. Did the deal i was looking for. Good job all round.
January 10, 2025
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Kelly.
Watchtrader team
Satisfied customer
Great service very friendly and easy to deal with. Would highly recommend.
January 9, 2025
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback David.
Watchtrader team
Another great experience
Another great experience. Friendly team, unbeatable prices and received the watch very quickly.
January 8, 2025
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Jessel.
Watchtrader team
Recently bought a new Rolex watch…
Recently bought a new Rolex watch through watchtrader. Excellent service by Joseph and amazing hospitality from Guv. Will be coming back for more.
January 3, 2025
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Barkin.
Watchtrader team
Straightforward dealing and great customer service
Friendly people who know their stuff and look after their customers better than any one, whether you are buying or selling.
December 30, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Anthony.
Watchtrader team
Good experience using Watchtrader & Co…
Good experience using Watchtrader & Co … top service from Jon, all as described. Sold a watch on consignment, went within a month and got the original offer amount. Would recommend.
December 23, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Oliver.
Watchtrader team
They Sold the watch for me and I…
They Sold the watch for me and I received the agreed amount as discussed.
November 27, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Sarah.
Watchtrader team
Reply from Watchtrader & Co
Thank you for your feedback Justine.
Watchtrader team
Fantastic!
December 16, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Mark.
Watchtrader team
Could not be happier with my experience…
Could not be happier with my experience of selling my watch with Watchtrader I had the pleasure of dealing with Jon he gave me a good offer and payment was made when he said communication was spot on from start to finish ⭐️⭐️⭐️⭐️⭐️
December 13, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Michael.
Watchtrader team
Fantastic service again
Fantastic service again , John has been brilliant from the first time up till now still providing an amazing experience. Highly recommend these guys
December 10, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Asif.
Watchtrader team
Another excellent service from Jon and…
Another excellent service from Jon and the lads at watch trader.
They are very friendly staff who went out of their way to help me purchase the watch that I really wanted.⭐⭐⭐
The watch us absolutely mint, am so very pleased. Great to deal with, not pushy at all.
November 20, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback Eloise.
Watchtrader team
Like buying from a dodgy backstreet dealer
Bought a watch for my wife off Billy & Josh on a Friday morning. I was promised it would be delivered on Saturday but it never arrived. I was then told by Josh it would be delivered on Tuesday and to make up for it would send me a free watch roll. On Tuesday the watch arrived without the watch roll. When my wife tried it on it was way too small and wouldn't even fit my 8yr old daughter. I messaged Josh who ignored me so I had to pay £80 for another link. The only issue I have now is the watch has been so badly polished that the screw head has been polished down so I cannot unscrew the link. I will send back to Rolex but my only concern is the watch has no card so will wait to see if it's stolen now as Rolex will keep it.
December 10, 2024
Unprompted review
Reply from Watchtrader & Co
Good afternoon Lee
Thank you for taking the time to write a review about Watchtrader.
Firstly, please accept my apologies that our normally exceptional service standards were not met on this occasion.
I do take all of your comments on board and will be addressing them with the team tomorrow.
For clarity, all of our watches (600+) are photographed in detail for our website, Chrono24 and eBay so that customers can see the size, condition etc before purchasing.
While we will always try and accommodate sourcing extra links where needed, our stock is pre-owned and as such is sold as seen.
We use the watch register to check EVERY watch that comes in to our business so rest assured that the watch you have purchased is not stolen.
If you would like to discuss this further, please email me at
info@watchtrader.co.uk
Kind regards
Victoria
Operations
Watchtrader team
Grail Watch
Part exchanged a couple of watches for a Grail watch. Stuart and Jon were very helpful, great communication everything arrived next day as promised would highly recommended 👍🏼
December 7, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback.
Watchtrader team
Jon and the staff were excellent with…
Jon and the staff were excellent with their communication and support in selling my Rolex on consignment and then purchasing a Rolex GMT.
Great people and outstanding delivery time for the watch to arrive as well.
December 6, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback.
Watchtrader team
Reply from Watchtrader & Co
Thank you for your feedback.
Watchtrader team
Great experience dealing with Josh at…
Great experience dealing with Josh at WT watch was exactly as described and at an excellent cost. Thanks and speak to you again soon
December 5, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback.
Watchtrader team
Great people to do business with Very…
Great people to do business with Very fair on value of watch I was selling and quick turnaround of business and payment
December 2, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback.
Watchtrader team
Selling my watch
Sold my watch to Watchtrader excellent company can highly recommend them
December 2, 2024
Unprompted review
Reply from Watchtrader & Co
Thank you for your feedback.
Watchtrader team
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