Watch Your Step Reviews 81

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Just got my order from Christmas. I ordered pants and a hoodie. Only the hoodie came and it’s not the one I ordered. Website no longer exist and I get no response back from their customer service emai... See more

Rated 1 out of 5 stars

Never received my order. I order a hoodie for my son around October 27, 24 and never received it. The tracking number always read..awaiting shipment label. I have contacted this store multiple times v... See more

Rated 1 out of 5 stars

I ordered a hoodie from watch your step hoping for it to arrive in time for a Christmas present. Got nothing but the run around multiple emails back and fourth finally figured the hoodie was not com... See more

Rated 1 out of 5 stars

I ordered in November 2024. I have continued to reach out for updates every month or so. In May 2025 I asked for a full refund in which they said no and that all sales are final. This is fine if I a... See more


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1.7

Bad

TrustScore 1.5 out of 5

81 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a hoodie from watch your step…

I ordered a hoodie from watch your step hoping for it to arrive in time for a Christmas present. Got nothing but the run around multiple emails back and fourth finally figured the hoodie was not coming. I asked them for a refund they said okay come to find out the never sent me the refund. Then they created a tracking label to seem like the order was going to ship and then they cancelled the tracking number. Every time I emailed to try and get a response they said oh it’s our manufacturer they are behind. It’s like a new excuse everyday I still never received a refund. Horrible experience they are liars

Be warned

December 10, 2024
Rated 1 out of 5 stars

I ordered a jacket in October I still…

I ordered a jacket in October 2024, now it is February 26, 2025 and I still have not received the jacket. I have asked for a refund several times. I have been denied several times because they said the order has been filled and they are waiting on their supplier to send the product to them. At this point I just want my refund with my experience I would not ever make a transaction with them again

November 21, 2024
Rated 1 out of 5 stars

Stolen money

I paid for and ordered a jacket 11/29/2024. As of 2/20/2025, I still have not received the jacket and they refuse to give me a refund. I will never order from this company again. What a rip off. They stole my money and I have nothing to show for it.

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Never received my package

Never received my package. I ordered it in October 2024. Despite several communication attempts and the tracking number saying delivered on January 22,25, never got it. If you’re going to be delayed or cannot fulfill an order, just refund the money. Be honest with your customer. I will not recommend anyone purchasing from this company, very disappointing.

November 21, 2024
Rated 1 out of 5 stars

Never got my sh

Never got my sh, yall wanna give evb else they stuff now when i want sme all of a sudden they dont got nun😂👎🏽

November 22, 2024
Rated 1 out of 5 stars

Never received my order

Never received my order. I order a hoodie for my son around October 27, 24 and never received it. The tracking number always read..awaiting shipment label. I have contacted this store multiple times via email every month with the last email sent Jan 8, 24. No reply and now the tracking number has magically updated to package delivered on January 27, 25 by usps. No package received, I even check my cameras surrounding the house. No delivery. Today is February 13, 25 and still no package or communication from this company. Please don’t risk your money!!!

October 26, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

Please don’t not order from here this is a scam!! I ordered two hoodies for my boyfriend December 15th for Christmas and they i have yet to come usps hasn’t even received them yet. I’m extremely disappointed and angry about the whole situation

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

Beware!

Beware!! We ordered back in August! Spent a crazy amount on one zip up hoody and it never came. They claim it’s coming and then still nothing! Scam!!

December 14, 2024
Unprompted review

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