Water Babies - Bristol & Bath Reviews 

63
TrustScore 4.5 out of 5

4.6

Water Babies Office, SN15 5PS Chippenham, Bristol, GB


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Rated 5 out of 5 stars

Lovely planned sessions with a lovely teacher and comms with the admin office is always informative and timely. My little one began at 5 weeks old and his water confidence has developed so much in jus... See more

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Rated 5 out of 5 stars

We are really loving pur WB experience. We started our son at 8 weeks old and our teacher Charlene has given us so much confidence each week. The lesson is always fun, thorough and on time, and if yo... See more

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Rated 5 out of 5 stars

Water babies is amazing . We have the best instructor called Abi . I take my grandaughter every week and she has totally flourished in the water . She loves it and is very confident already . We are d... See more

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Rated 5 out of 5 stars

We love waterbabies! We started when our little one was just 8 weeks old. He absolutely adores water, and has always had fantastic body strength which we are sure must be in part due to swimming. H... See more

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Company details

  1. Class
  2. Swim Club

About Water Babies - Bristol & Bath

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Water Babies Office, SN15 5PS, Chippenham, Bristol, United Kingdom

  • 0117 946 6919

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.6

All reviews

(63)

964 reviews in the last 12 months

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Rated 5 out of 5 stars

We love waterbabies

We love waterbabies! We started when our little one was just 8 weeks old. He absolutely adores water, and has always had fantastic body strength which we are sure must be in part due to swimming. He happily goes underwater, and we have recently been on holiday where we took him in the sea and practiced some of our WB exercises which he absolutely loved. From ‘jumping’ waves, to swim position kicking.
We think swimming is a vital life skill and are so pleased we signed up.

Reviewed in exchange for a prize draw entry

March 17, 2026
Unprompted review
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Reply from Water Babies - Bristol & Bath

Thank you for sharing your experience. Life skills not only make us safer but also unlock so many life experiences, like time in the sea. Good luck in the draw.

Rated 5 out of 5 stars

Water babies captured memorable images…

Water babies captured memorable images of me and my 9 month old can’t ever get these images this good anywhere else the experience was amazing and the team are just fab with all the babies will defo be doing another shoot 👍

February 21, 2026
Unprompted review
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Reply from Water Babies - Bristol & Bath

That's so lovely. We're glad we could be part of capturing your little one's aquatic adventure and give you something to treasure.

Rated 5 out of 5 stars

The highlight of our week

The highlight of our week. Every lesson is so enjoyable and we have already learnt so much!

January 25, 2026
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Reply from Water Babies - Bristol & Bath

Thank you so much, that's a lovely statement :-)

Rated 5 out of 5 stars

Every lesson is magical

My babies favourite time of the week! She’s learnt so much in 3 months of going, we stayed her at 3 months old and she understands when to hold her breath and not to be frightened to go underwater

February 1, 2026
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Reply from Water Babies - Bristol & Bath

It's incredible how much little ones can learn at such a young age. Our program is designed around the learning milestones to encourage capabilities as soon as they're ready.

Rated 5 out of 5 stars

Baby swimming

I knew we wanted to start swimming lessons early, and we had our first lesson when O was 10weeks old. The first lesson was I nervous but was very quickly made to feel welcome. I was not happy and cried for 27mins of a 30min class and my anxiety was increasing, however I was reassured and encouraged to come back…. I’m so glad we did! Several lessons in now and O absolutely loves it. She hasn’t cried since the first lesson. The teacher Poppy is so lovely and calm, we look forward to the end of each week now knowing we have swimming. Highly recommended if you’re thinking about it but undecided.

*Reviewed in exchange for a prize draw entry* but a true reflection of our experience so far.

January 30, 2026
Unprompted review
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Reply from Water Babies - Bristol & Bath

Thank you for your review, and well done to you for persevering. It can be hard to push through these things. You're giving your child a gift for life and an experience for you both to treasure.

Rated 5 out of 5 stars

Highly recommend!!

Our little boy has been going to waterbabies since June when he was 3 months old and has gained so much confidence in the water as well as having fun and making new friends! Craig is so patient and encouraging.

January 29, 2026
Unprompted review
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Reply from Water Babies - Bristol & Bath

Fantastic, it's always lovely to hear how well little ones are getting on in our programme and to hear some praise for our lovely teachers.

Rated 2 out of 5 stars

Terrible support

Terrible support
It's expensive, the teachers are good but make sure you don't work and don't get ill.
They say they offer catch up lessons, I had notification that the one place I could visit stopped hosting them, then they have no update for a year and no further communication until they were chased.
I broke my wrist andy husband tried to call them to sort out lessons, they didn't pick up the phone and failed to call him back.
You'll lose money.
If you're cancelling, you have to use tokens before you can stop which means they string you along, without catch up availability all the while paying for something you'd like to stop.
If it was just for the teachers, 5 stars.
For the business negative 5stars.

January 26, 2026
Unprompted review
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Reply from Water Babies - Bristol & Bath

Thank you for sharing your feedback, and I am sincerely sorry to hear about your experience. First, I hope your wrist is healing well—that sounds like a very difficult situation to manage on top of your usual schedule.

I’m disappointed to hear that we missed your husband’s calls; that certainly isn't the level of support we strive to provide. I will be looking into our records immediately to see where our communication broke down. Regarding the catch-up system, I hear your frustration. While these sessions depend on availability, I understand how disappointing it is when the system doesn't align with your needs during a recovery.

I will reach out to you by email today to discuss this with you directly.

Rated 5 out of 5 stars

Lovely setting and fab teachers

Lovely setting and fab teachers. My son is really becoming confident and loving each session in the pool.

January 18, 2026
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Reply from Water Babies - Bristol & Bath

Confidence in the water is a wonderful gift that you're giving your son by attending classes. We're thrilled to be part of his journey.

Rated 5 out of 5 stars

Our children love their swimming…

Our children love their swimming lessons with Hannah at Harry’s hydro. Would highly recommend and we have had really good customer service on the phone to Waterbabies whenever we’ve had to call them as well.

January 18, 2026
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Reply from Water Babies - Bristol & Bath

Thank you for taking the time to leave a review. Wonderful to hear how much your children love their lessons and that our efforts to provide the best customer service are felt.

Rated 5 out of 5 stars

We have been with water babies since…

We have been with water babies since 2020 with both our children. From the teachers in the pool to the office staff everyone goes above and beyond. Our boys are so water confident and know how to be safe in the water. Water babies are fantastic! Thank you!

January 18, 2026
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Reply from Water Babies - Bristol & Bath

We're so pleased to have given you a fantastic experience and most of all to have built water confidence and safety in your sons. Thank you for reaching out and leaving your review

Rated 5 out of 5 stars

We love going to our swimming lessons…

We love going to our swimming lessons together, it has helped found stronger bonds between myself and my son. His confidence has grown and he loves being in the water, his teacher is amazing and he gets excited when he hears her voice as we walk in. I love that we learn water safety as well as swimming skills. As a not very strong swimmer it has helped me feel confident around water. I have booked onto the under water photo shoot and can not wait for that, all the products iv brought from water babies have been amazing too good quality and true to size. We just need to collect all the fishes now as my son loves when they come out 😃

January 11, 2026
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Reply from Water Babies - Bristol & Bath

It's wonderful that the lessons have strengthened your bond and boosted your and your son's confidence in the water.
Lovely to hear his excited anticipation reaction to his teacher's voice :-)
We appreciate your kind words about our products, and look forward to welcoming you to the underwater photoshoot.
We're so pleased to be a part of your son's aquatic journey.

Water Babies

Rated 5 out of 5 stars

Recommend to any parents

Make learning to swim fun whilst still being informative. The instructors are knowledgeable and make you feel at ease with bringing your baby into the water.

December 14, 2025
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Reply from Water Babies - Bristol & Bath

We're happy to hear that the lessons were both fun and informative! It's great to know that our instructors helped you and your baby feel comfortable in the water. Thanks for your feedback.

Water Babies

Rated 5 out of 5 stars

Amazing Swim Company

I could not recommend waterbabies enough, my little boy has been swimming with since he was 4 months old and he absolutely loves it, he's so excited when he sees the pool, and smiles all the way through his lessons.

We've worked with a few different instructors, as we have moved classes and done a couple of catch up lessons in different locations around Bristol and they have all been supportive and welcoming, especially because I can't actually swim myself.

Communication with the head office has been great, my little boy had an accident and needed some time away from swimming to recover, and they've been nothing but helpful considering the circumstances, pausing our membership and helping switch classes.

Now he's nearly 1, and I'm returning to work it's the only class we will be continuing after maternity leave just because we love it so much!

10/10 would recommend, completely worth the money!

December 18, 2025
Unprompted review
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Reply from Water Babies - Bristol & Bath

We're happy to hear that your little boy loves swimming with us! It's wonderful knowing he's excited about his lessons and that you've felt the support from our instructors. We appreciate your kind words about our communication and assistance during his recovery. Thank you for recommending us!

Water Babies

Rated 5 out of 5 stars

Water Babies has been incredible for my baby

Water Babies has been incredible for my baby's development, noticeably improving hand-eye coordination and head/neck strength. It's also a wonderful life skill. The instructor Chelsey is the heart of it she is extremely knowledgeable, engaging, and creates such a safe, fun environment. We trust her completely and highly recommend Water Babies to all parents.
April and Louie

December 14, 2025
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Reply from Water Babies - Bristol & Bath

What a lovely review, thank you for taking the time to share your experience of our classes and, more specifically, your teacher. Chelsie is fantastic and delivers the Water Babies programme expertly.

Rated 5 out of 5 stars

Worth every penny swimming lessons

I have been taking my daughter to a water babies class for 3 months and it's amazing to watch how much she is developing, gaining confidence in the water, picking up the skills and also using skills at home! (Babies put their swim toys back at the end of activities and she's started to get better at tidying up at home too!)

The classes are more expensive than some, but each session is filled with so many activities - without being overwhelming - and the small groups mean if your baby is having an off day you can have a little extra attention of needed and you don't feel pressured to take part in activities if your baby needs a break and a cuddle.

Hannah is our instructor, so I can't speak for the others, but she's great and highly recommended!

November 27, 2025
Unprompted review
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Reply from Water Babies - Bristol & Bath

What a lovely review, thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Most rewarding baby class

We have done Water Babies with our baby since he was 7 weeks old (nearly a year ago now!) at Seahorse Hydrotherapy Pool in Trowbridge with Charlene and it's been the best and most rewarding baby class we've done.

The pool is nice and warm, small and shallow so easy to do the classes with the baby. The class is nice and small so we get plenty of attention from Charlene. She is such a fantastic, engaging teacher, the babies love her, she explains everything so well and reassures us with everything we do. Our son now absolutely loves the water and he's so strong and confident, it's made such a difference to him.

Yes it's quite expensive, but for the quality of the lessons and teacher, the safety focus, the important life skills, and the smile he has on his face when he's splashing about, it's definitely worth it for us, even if it's the only class we can afford to do.

I really do recommend it to anyone with a baby to improve their confidence and strength in the water.

January 27, 2025
Unprompted review
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Reply from Water Babies - Bristol & Bath

It's so lovely to see babies and children progressing through our program. It's amazing how wide the benefits of swimming really are. Thank you for sharing your experience.

Rated 5 out of 5 stars

The best swim school around!

We’ve been swimming with Waterbabies’s since my eldest was just 3 months old. Hannah and Craig our instructors are just fab! Both of my children have developed amazing water confidence and my 4 year old can now swim a width of the pool. Taking them to lessons from a young age has also improved my confidence with them on the water. I would recommend Waterbabies’s time and time again! Lessons are structured with regular badges given out and most importantly they are lots of fun for little ones!

November 28, 2025
Unprompted review
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Reply from Water Babies - Bristol & Bath

Consistency and perseverance are so important for learning new skills, for adults as well as little ones. Bringing your children to regular lessons has given them an amazing gift that they will carry through to their adult lives.

Rated 5 out of 5 stars

Fantastic class ran by Charlene

Fantastic class ran by Charlene. Been attending lessons since my little girl was 9 months old and it's really helped both of us build our water confidence

November 10, 2025
Unprompted review
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Reply from Water Babies - Bristol & Bath

So glad to hear you've been enjoying our classes. Charlene is a fantastic teacher and delivers our program with passion.

Rated 3 out of 5 stars

Good lessons but poor organisation

While I can't say anything negaticmve about the classes, which are engaging and led by well prepared teachers, ai am not satisfied with the organisation. I have attended two different pools. In neither of them there is a bin for nappies. In one of the two ypu are not allowed to bring a pushchair. On top of that you have to pay two month in advance and give 2month notice, which is a lot of money and not rwalistic with toddlers. You cannot get a regund if you need to miss a lesson, ypu can only get a replacement lesson, but they always run at places/time that are unlikely to work, so i ended up throwing away a lot of money.

November 23, 2025
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Reply from Water Babies - Bristol & Bath

Hi. Thanks for your review.

I'm glad you enjoyed your classes with us, this is our top priority, it's what we do.

Regarding the amenities, while some of the facilities we hire don't have a full suite of amenities available to clients because they're not spcifically designed for baby and toddler swimming, we do try to give you as much information as possible about the venues in advance so you can come prepared.

It's not practical to refund people who don't attend because we still have the cost of putting on your class. To help with this, we implemented the catch-up facility as a goodwill gesture to help people when they can't attend lessons. Of course, it's not guaranteed that we'll have a suitable class available for your specific needs, but everything we do have available is searchable and bookable through the online catch-up portal at your own convenience. Better still, catch-up tokens last for months, so you don't have to try and squeeze in the alternative class straight away.

Thank you for highlighting that you weren't aware of these points that have caused you frustration. We will review our process to see if we can make improvements.

Rated 5 out of 5 stars

Incredible experience for me and my little one

Incredible experience for me and my little one. Poppy our instructor is fantastic and really encouraging. The lessons are very well planned and full of great activities which have helped my daughter’s confidence and skill in the water. Highly recommend

November 23, 2025
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Reply from Water Babies - Bristol & Bath

We're happy to hear that you and your little one had such an incredible experience! It's great to know the lessons have boosted your daughter's confidence and skills.

Thank you for recommending us.

Water Babies

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