Water Babies - London North East Reviews 

56
TrustScore 4.5 out of 5

4.4

Water Babies Office, E11 2HF Wanstead, London North East, GB


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Rated 4 out of 5 stars

We’ve had two children swim with Water Babies and have had great experiences. We’re particularly grateful to our long time teachers Dora and Amina. And the stand in teachers were also great. Just to b... See more

Rated 5 out of 5 stars

We started classes when my little one was 12 months. Has been almost a year now and my kid has been enjoying them and being in the water. Lots of fun activities, songs and new skills. Our teacher has... See more

Rated 5 out of 5 stars

My son attended to Water Babies swimming lessons at George Green School. Jo, the swimming teacher, is amazing! She has incredible knowledge and techniques, making every lesson both fun and e... See more

Company replied

Rated 5 out of 5 stars

I took my son to Hungerford Primary School for his lessons, we’ve recently moved but we’re continuing Water Babies in the new location as so far it’s been great. The program is good, the facilit... See more

Company replied


Company details

  1. Class
  2. Swim Club

About Water Babies - London North East

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Water Babies Office, E11 2HF, Wanstead, London North East, United Kingdom

  • 0208 989 4821

4.4

Excellent

TrustScore 4.5 out of 5

56 reviews

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4.4

All reviews

(56)

970 reviews in the last 12 months

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Rated 5 out of 5 stars

We started classes when my little one…

We started classes when my little one was 12 months. Has been almost a year now and my kid has been enjoying them and being in the water. Lots of fun activities, songs and new skills. Our teacher has been fantastic as well, very kind and patient.

July 11, 2026
Rated 4 out of 5 stars

Quality teaching with Water Babies

We’ve had two children swim with Water Babies and have had great experiences. We’re particularly grateful to our long time teachers Dora and Amina. And the stand in teachers were also great. Just to be balanced I would say (very) last minute cancellations might be helped by having a stand-by teacher which would surely be less expensive for the company than cancelling a whole afternoon of classes. Also changing at the Aloft Hotel was a bit more difficult than at the Crowne Plaza due to a lack of space. Overall we would recommend Water Babies due to the quality of the teachers. Thanks to Caron also for the help with the admin side of things.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

This is a fantastic thing to do with…

This is a fantastic thing to do with your little ones - the course structure is wonderful and it is a beautiful bonding experience particularly when they are babies. The teachers are absolutely brilliant and it is amazing to see how much my son has progressed in these classes and I have now enrolled our younger one too as a result:) thank you to the whole team, particularly to Dana, Lisa and Shannon

July 12, 2026
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Reply from Water Babies - London North East

Thank you so much for your wonderful review! We are absolutely thrilled to hear that you've had such a fantastic experience with us and that our classes have provided a beautiful bonding opportunity for you and your little ones.

It's truly rewarding to know that you've seen such great progress in your son, and we are delighted that you've chosen to enroll your younger child as well. We will be sure to pass on your kind words to the team.

Water Babies NE London :-)

Rated 2 out of 5 stars

Our instructor is the highlight

Our instructor, Jackie, is awesome! She is the highlight. The pool is also lovely (and warm).
Otherwise, lessons are frequently cancelled, the changing room is grubby and often not well equipped for babies. Catch up lessons are nigh impossible to arrange and there is little empathy from office staff.

June 7, 2026
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Reply from Water Babies - London North East

We appreciate you sharing your feedback. It is great to hear that our instructor is awesome and the pool is lovely and warm. We apologise regarding the cancellations which we appreciate are frustrating and sadly were due to issues out of our control, which we have addressed with the school. Regarding the condition of the changing rooms we have provided the school with some baby change tables which they have yet to put up, and have flagged the need for the changing rooms to be refurbished, which we have also offered to contribute to so are hopeful works will happen over the summer break. So sorry regarding difficulties you've experienced with catch-up lessons - we are actively reviewing these areas and will look into your comment regarding your interaction with our admin staff. Happy swimming,

Water Babies

Rated 4 out of 5 stars

My daughter loved her swimming lessons

My daughter loved her swimming lessons. We started at 10 weeks and she loves water now. The George green school location is great as it has a warm pool. The songs helped her recognise the actions and the instructors were great. Seeing her develop the safety skills was really encouraging. However the classes are so expensive for something we end up missing quite often due to illness now she's started nursery, me having to change my work pattern now I'm back to work, weekend travel, and her naptime so unfortunately we've had to cancel and look for other options.

May 24, 2026
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Reply from Water Babies - London North East

We're so happy that your daughter loved her swimming lessons and developed valuable safety skills! We appreciate your kind words about our teachers and the George Green School pool. We understand that scheduling can be challenging, and we're sorry to hear that the classes became difficult to attend. We do offer some catch-up classes for missed sessions if you do decide to return to swimming with Water Babies - wishing you all the best.

Water Babies

Rated 5 out of 5 stars

We love everything about this…

We love everything about this classes🥰First of all it’s great for ur child to learn communicate w other children, and the classes amazing. Fully understandable and lots of fun. We go to Aloft hotel

May 24, 2026
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Reply from Water Babies - London North East

We're so happy to hear your child is enjoying our classes and benefiting from spending time with other children and appreciate your kind words about the fun lessons at Aloft. Happy swimming!

Water Babies

Rated 5 out of 5 stars

Great lessons, fantastic teacher

I took my son to Hungerford Primary School for his lessons, we’ve recently moved but we’re continuing Water Babies in the new location as so far it’s been great.

The program is good, the facilities are too, but I can’t promote enough how wonderful the teacher Jackie is. She absolutely made the classes. My son loved her and she devoted individual care and attention to each of the babies, demonstrating patience, kindness and humour into the classes. She runs the classes brilliantly, being friendly to the children without overstepping, and she’s the reason we kept going back. We didn’t want to leave!

Thank you Jackie!

March 29, 2026
Unprompted review
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Reply from Water Babies - London North East

We are so happy to hear about your positive experience and will pass on your kind words to Jackie! It's wonderful to know that our teacher made such a difference for your son. We truly appreciate you sharing your kind words. Happy swimming,

Water Babies NE London

Rated 5 out of 5 stars

We had a great experience

We had a great experience. I recommend water babies to u all.

March 23, 2026
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Reply from Water Babies - London North East

We're happy you had a great experience! Thank you for recommending us; we appreciate your positive feedback - happy swimming!

Water Babies NE London

Rated 5 out of 5 stars

Big thank you!

We’ve been taking our daughter swimming since she was around 5–6 months old. We started at George Green School with the heated pool, which was an amazing place to begin. Later, we moved to the Aloft Hotel pool—both locations are fantastic.
All the instructors have been wonderful, but I would especially like to say a big thank you to Dana (I hope I spelled your name correctly).
Thank you for always being so patient with the children. Our daughter has improved her swimming skills so much, and I’m really happy we chose you as her instructor. I swam for many years during my teenage life, so I truly understand how important a great instructor is.
I genuinely believe you’ve done your very best for Celine, and she is doing incredibly well. Please remember her name—she might be on the GB team one day!

April 15, 2026
Unprompted review
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Reply from Water Babies - London North East

We're so happy to hear that your daughter's Water Babies swimming journey has been positive across both locations! It's wonderful to know the instructors' patience and expertise have helped her improve so much and we will pass on your kind words to Dana.
Water Babies NE London :-)

Rated 4 out of 5 stars

Our swimming teacher is amazing with…

Our swimming teacher is amazing with the babies and communicates very well.
If it wasn’t for her, I am not sure we would continue in the same location as the changing facilities are not great and because of the volume of classes you feel like you are rushed into cold straight after class. The catch yo lessons are hard to book due to lack of availability

March 29, 2026
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Reply from Water Babies - London North East

We appreciate you sharing your thoughts. We're glad your baby's swimming teacher is amazing! We're sorry the changing facilities and class volume impact your experience, and that booking lessons is difficult. We'll consider your comments as we improve. All the best,

Water Babies

Rated 4 out of 5 stars

I love the actual swimming lesson…

I love the actual swimming lesson itself; the structure, learning & pace for both me & the baby. And the environment at Whitefield Academy is lovely, warm & friendly. It’s also easy to park.

But I have found it tricky to book catch up classes because I need parking and so I will now lose three catch-up classes (£88!) whilst I have a break on maternity leave. It would be good to turn these into monetary tokens to avoid losing them if you need a break from the regular swimming classes.

March 16, 2026
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Reply from Water Babies - London North East

We're happy that you enjoy the swimming lessons and pool setting. We recognise the difficulty you've had booking catch-up classes with parking needs and the frustration of potentially losing them. We appreciate your feedback and will look into this. Happy swimming.

Water Babies

Rated 4 out of 5 stars

My son loves his swim lessons with Dana…

My son loves his swim lessons with Dana at Aloft Hotel. She’s a great instructor.
The classes have been cancelled quite a few times which makes progress and consistency a bit tricky, and I’ve found the cover teachers (when Dana’s been away) to teach some exercises differently. But all in all - we love our sessions!

March 16, 2026
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Reply from Water Babies - London North East

We're happy to hear that your son enjoys his swim lessons with Dana! We appreciate your feedback regarding the class cancellations and hopefully, your swim schedule will run without any issues going forward. Thanks for your review! Happy swimming!

Water Babies NE London

Rated 4 out of 5 stars

My daughter really enjoyed the lessons

My daughter really enjoyed the lessons. She has learned a lot! The lessons structures are very well thought out. Jennifer was a lovely teacher.

My only feedback would be about catch up sessions. You should allow catch up sessions to be used towards paid lessons. My daughter was very sick and in hospital so I had to take 2-3 weeks off. I wish they were offered to us as a good will gesture because of the severity of the situation.

March 16, 2026
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Reply from Water Babies - London North East

We're glad your daughter enjoyed the lessons and learned a lot with her teacher. We appreciate your feedback regarding catch-up classes. These are to be used alongside lessons as courtesy classes and do not hold monetary value however, we would always consider exceptional circumstances and apply credits as a gesture of goodwill so apologies if this had not happened under these circumstances - I will look into this. Many thanks,

Water Babies

Rated 5 out of 5 stars

Great teacher

Great teacher. The skills and lessons in class are really useful.

March 16, 2026
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Reply from Water Babies - London North East

We're glad you found the classes useful and the teacher great. Thank you for your positive feedback; it means a lot to us. Happy Swimming!

Water Babies

Rated 3 out of 5 stars

Fantastic teachers/lessons, but rigid and frustrating admin structure.

We have mixed feelings about our experience with Water Babies East London. On one hand, the lessons and teachers are wonderful—our baby has progressed so much and the instruction is top-tier.

​However, the administrative side is a real letdown, especially for working parents. The lessons are expensive, yet there is zero flexibility if you can't attend. Since our baby started nursery, we’ve missed several sessions due to illness. There are no refunds, and while you might be lucky enough to get a "token," when going on holiday, this is useless as there’s hardly ever any availability to redeem them before they expire. Plus, last-minute cancellations (sometimes 2 hour before) make it very difficult to plan your day.
It’s a lot of money to pay for a service that feels this inflexible.

March 2, 2026
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Reply from Water Babies - London North East

We appreciate you sharing your experience and are glad your baby is progressing well with our lessons and teachers.

We'll review your feedback to see how we can improve our services when it comes to catch-up classes, but please do get in touch with the office if you struggle to book these, as we may be able to find you something suitable our end; you have 6 months to use these.
Happy swimming.

Water Babies

Rated 5 out of 5 stars

Star is amazing

Star is amazing! She's so good with our little one and takes such joy and pride in teaching him as much as we do in watching him grow. My son has been going to waterbabies since he was 4m old and he has loved all the last three years of it!

February 22, 2026
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Reply from Water Babies - London North East

We're so glad to hear how much your little one has enjoyed Water Babies over the last three years! It's wonderful knowing our team creates such a positive experience as he grows. We'll pass your kind words on to Star - happy swimming!

Water Babies

Rated 5 out of 5 stars

Water Babies is our favourite activity

Water Babies is the favourite activity of the week for me and my 6 months old. We started when she was 12 weeks old and she absolutely loves it and her teacher Dana. Dana is great with the babies and has taught them so many important skills already. The classes are more expensive than others but I think it's really been worth the investment.

February 2, 2026
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Reply from Water Babies - London North East

We're so happy to hear that you and your baby enjoy our classes! It's wonderful to know that the skills taught are valuable and that your little one loves the teacher. We appreciate your positive feedback and will pass on your kind words to Dana - happy swimming!

Water Babies NE London

Rated 5 out of 5 stars

Fun lessons with varied activities and supportive teachers

Water babies lessons are carefully thought out and introduce your little ones to different activities to gradually build their confidence and safety skills in the water. The teachers are friendly, supportive, and make sure the little ones are ready and comfortable for each activity in the lesson and will suggest you don't attempt certain things if baby is having a fussy/sensitive day. Its a nice physical activity to do with you little one, and as a parent I look forward to the lesson every week. It takes a few weeks to get into a routine with getting yourself and a baby dry at the same time, but it gets easier!

November 24, 2025
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Reply from Water Babies - London North East

We're so happy to hear that our lessons are helping your little one build confidence and safety skills in the water! It's wonderful that our teachers are friendly and supportive, ensuring your baby is comfortable. We understand that getting into a routine can take time, and we appreciate your positive feedback!

Water Babies

Rated 5 out of 5 stars

We’ve really enjoyed our water babies…

We’ve really enjoyed our water babies experience but sadly have to cancel as moving abroad! Lisa our teacher has been fantastic and supportive throughout the last year and will be sad to leave. My son has learnt so much and grown in confidence.

January 26, 2026
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Reply from Water Babies - London North East

We're so glad you enjoyed your time with us and that your son gained confidence! We appreciate your kind words about Lisa and will pass on your kind words. We wish you all the best in your move abroad.

Water Babies NE London Team

Rated 4 out of 5 stars

I love Water Babies-great teachers and…

I love Water Babies-great teachers and pools, but they need to increase their geographical spread to cover more places accessible in tower hamlets. I had to wait 2+ years for my place at St Stephen’s centre and other pools were a bit of a shlep on eg: 2 DLR lines during maternity leave. Really amazing classes and teachers though

February 2, 2026
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Reply from Water Babies - London North East

We're happy to hear that you love our teachers and pools! We appreciate your feedback regarding our geographical spread and the challenges you faced with accessibility. Sadly, many of the pools we used to swim in have since closed, with venues we reach out to regularly reluctant to hire to external groups, but we will continue the search for new pools. Happy swimming!

Water Babies

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