Water Babies - London North East Reviews 

56
TrustScore 4.5 out of 5

4.4

Water Babies Office, E11 2HF Wanstead, London North East, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

We’ve had two children swim with Water Babies and have had great experiences. We’re particularly grateful to our long time teachers Dora and Amina. And the stand in teachers were also great. Just to b... See more

Company replied

Rated 5 out of 5 stars

We started classes when my little one was 12 months. Has been almost a year now and my kid has been enjoying them and being in the water. Lots of fun activities, songs and new skills. Our teacher has... See more

Company replied

Rated 5 out of 5 stars

My son attended to Water Babies swimming lessons at George Green School. Jo, the swimming teacher, is amazing! She has incredible knowledge and techniques, making every lesson both fun and e... See more

Company replied

Rated 5 out of 5 stars

I took my son to Hungerford Primary School for his lessons, we’ve recently moved but we’re continuing Water Babies in the new location as so far it’s been great. The program is good, the facilit... See more

Company replied


Company details

  1. Class
  2. Swim Club

About Water Babies - London North East

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Water Babies Office, E11 2HF, Wanstead, London North East, United Kingdom

  • 0208 989 4821

4.4

Excellent

TrustScore 4.5 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(56)

952 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience with Water Babies!

Fantastic experience with Water Babies!
My daughter has been attending Water Babies since she was just 3 months old — now she’s one year, and it’s been such a wonderful journey. She absolutely loves her lessons and gets so excited every time she sees the pool!

I’ve seen her grow more confident in the water with each session, and it’s all thanks to Jennifer, our amazing tutor. Her energy, kindness, and genuine passion for teaching children to swim make every class a joy. We truly appreciate her and everything she does!

May 5, 2025
Water Babies - London North East logo

Reply from Water Babies - London North East

We are so happy to hear about your positive experience with Water Babies! It's wonderful to know that she's enjoying her lessons and building confidence in the water and we are so thrilled Jennifer has made such a positive impact on your daughter's journey. Thank you for sharing your wonderful review! NE London Team x

Rated 5 out of 5 stars

Amazing teachers, amazing journey for kids

My little girl joined Waterbabies at just 3months old and left at 4 years old. With this great start her swimming has come on leaps and bounds. Now aged 8 she is swimming for her school in competitions. I believe this is because of the fantastic way they are taught as babies to embrace the water. Cannot recommend Waterbabies enough for those wanting to do an activity together with skills that will stay with them forever.

May 10, 2025
Unprompted review
Water Babies - London North East logo

Reply from Water Babies - London North East

Thank you for your kind words. It is wonderful to hear how much your daughter has enjoyed her time at Waterbabies and are so pleased that she has developed such a strong love for swimming and that her skills have progressed so well. We are committed to providing a positive and nurturing environment for children to learn and grow, and we are thrilled that you have found this to be the case. Have a great summer - Water Babies NE London x

Rated 5 out of 5 stars

Great classes

Great classes. Taught my baby how to swim and it was fun for both. Lovely teachers. Loved my lessons with Water Babies

May 8, 2025
Unprompted review
Water Babies - London North East logo

Reply from Water Babies - London North East

We are so happy to hear that you and your baby enjoyed your Water Babies lessons. It's wonderful to know that our teachers made the experience fun for both of you. Thank you for sharing your positive review. NE London Team :-)

Rated 5 out of 5 stars

Baby swimming is so fun and important we love it

Love the lessons for my 10 month old, they're fun as well as informative and instilling great health and safety practices - he's been going since he was 5 months and has grown his confidence in the water, he hated going under water at first but now enjoys it so much. We went on holiday recently and he loved being in the pool and we used a lot of the swimming techniques we learnt in the lessons. I think that swimming for babies is so important, our 4 year old did water babies for 3 years and is now already swimming on his own and ahead of his peers in his current swimming lessons.

May 8, 2025
Unprompted review
Water Babies - London North East logo

Reply from Water Babies - London North East

Thank you so much for your kind words! We are thrilled to hear that you have had such a positive experience with our program. It is wonderful to know the confidence gained and that you've been having lots of fun in the pool. We believe that swimming for babies is incredibly important and are proud to be a part of your swimming journey. Water Babies NE London :-)

Rated 5 out of 5 stars

Water babies was fantastic

Water babies was fantastic, I used them for all 3 of my children and they loved it. The lessons were so fun and made learning to swim fun.

May 8, 2025
Unprompted review
Water Babies - London North East logo

Reply from Water Babies - London North East

Thank you for your kind words! We're so happy to hear that you and your children have had such a positive experience with our swim lessons. We strive to make learning to swim enjoyable and it's heartwarming to know we achieved that for your family. Water Babies NE London Team x

Rated 3 out of 5 stars

Poor cancellation policy

The swimming lessons overall were great but there cancellation policy not so great. My daughter was ill in hospital but they required proof to show she had been in hospital and the doctors had said she shouldn’t swim. Sometimes I lost a lot of money due to my daughter being in hospital many times and then requiring a doctors note which I was told I would have to pay for.

April 14, 2025
Water Babies - London North East logo

Reply from Water Babies - London North East

Thank you for the feedback and it is great to hear that you have enjoyed your swimming lessons with Water Babies. It's never easy when illness disrupts plans, and appreciate you bringing this to our attention and will look into ways to improve our policies to better accommodate unforeseen circumstances. Best wishes, London NE

Rated 4 out of 5 stars

Highly recommended for family bonding time

We've been bringing our twin boys to class since they were 7 weeks old and it's become the highlight of our week. The teacher is fantastic and encouraging and we would never have anticipated taking them underwater so early. The boys have come to love water already and are so chilled in the lessons and interested in the other babies. There have been issues for the last 3 or so weeks with pool and shower temperature, hence a slightly lower rating- otherwise it would be 5 stars.

March 24, 2025
Water Babies - London North East logo

Reply from Water Babies - London North East

Thank you for your kind words about our teacher and the positive impact our classes have had on your twin boys. We're thrilled to hear they've come to love water and enjoy the lessons so much. We appreciate your feedback and will work to ensure that all aspects of our classes meet the highest standards and can confirm we are working with the venue to rectify these issues. Happy swimming :-)

Rated 3 out of 5 stars

The lessons are incredible

The lessons themselves are incredible. It’s so memorising to see your baby swim and gain confidence in the water. We started as soon as we could and I think it brought on her development by leaps and bounds in comparison to peers. The started walking at 9 months.

The reason I rate three stars is because you are not able to get credits for missed lessons. We had a month were we missed three lessons because she was sick one week, then we went on holiday and the following week so we missed three lessons and had to pay for them all. Based on the price of the lessons I think it should be simpler to arrange credits.

It would be nice if both parents could attend the swimming lesson. It would make changing after swimming a lot easier.

March 31, 2025
Water Babies - London North East logo

Reply from Water Babies - London North East

We appreciate your kind words about our lessons and how much you've enjoyed seeing your baby's progress, wow 9 months is very impressive to walk. It's wonderful to hear how much confidence she has gained in the water. We understand your frustration about the missed lessons and do offer some catch up classes for this reason dependent on availability, however with fixed class costs we are unable to offer credits for missed lessons sadly.
We are committed to providing the best possible experience for our families and appreciate your suggestions. Happy swimming :-)

Rated 5 out of 5 stars

Jo the best swimming teacher

My son attended to Water Babies swimming lessons at George Green School.

Jo, the swimming teacher, is amazing! She has incredible knowledge and techniques, making every lesson both fun and effective.

Her passion and patience truly shine through—she has the softest, most reassuring voice, which instantly makes both babies and parents feel at ease.

It’s no surprise that all the babies LOVE her!

We had to unfortunately move to another pool and we will sincerely miss her.

March 21, 2025
Unprompted review
Water Babies - London North East logo

Reply from Water Babies - London North East

We are so happy to hear about your positive experience with Jo at George Green school! It's lovely to know that she made your son's swimming lessons both enjoyable and beneficial and that your time with Water Babies has been fun and positive - wishing you all the best on your swimming journey - Team NE London x

Rated 3 out of 5 stars

Amazing teacher, facilities lacking

Lesson is amazing and teacher super helpful. Facilities are a bit lacking with showers very often out of use and crammed changing areas.

March 24, 2025
Water Babies - London North East logo

Reply from Water Babies - London North East

We appreciate your kind words about the lesson and teacher. We understand your concerns about the facilities and are working to improve them. We value your feedback and will use it to make our facilities better for everyone. Happy swimming - Team NE London

Rated 5 out of 5 stars

Great experience, fantastic leasons

I have been so pleased with my experience with water babies. From booking the lessons, to being greeted on the first lesson with extra support, to rapid responses via email. The lessons themselves are well constructed and you can see the progressions of the different skills build each week, and the teachers are fantastic. I would thoroughly recommend water babies.

March 17, 2025
Water Babies - London North East logo

Reply from Water Babies - London North East

Thank you for your kind words & review. We are thrilled to hear that you have had such a positive experience with Water Babies. We are dedicated to providing a supportive and encouraging environment for all our swimmers; we are glad that you have found our lessons to be well-structured and beneficial and appreciate your recommendation. Team NE London x

Rated 5 out of 5 stars

Kind, helpful, nice, friendly

We had great sessions as of now and the staff and teachers are very friendly and helpful.

March 17, 2025
Water Babies - London North East logo

Reply from Water Babies - London North East

We appreciate your kind words and are thrilled to hear you're having positive experiences with our staff and teachers. We're dedicated to providing a supportive and engaging learning environment and wish you all the best on your swimming journey with Water Babies :-)

Rated 5 out of 5 stars

Really great teacher

Really great teacher. Pool is a little colder than previous water babies classes. So needed to buy my some a wetsuit. But his water confidence has grown so much. It’s not the most private venue, as it’s a hotel so other guests use the pool. But that hasn’t been an issue for us. We’ve had a great experience

March 11, 2025
Water Babies - London North East logo

Reply from Water Babies - London North East

We're so glad to hear that your child has enjoyed the classes and gained confidence in the water. It's wonderful to hear the positive impact your teacher has had. We understand that the pool temperature might be a bit cooler than previous classes, and we appreciate you sharing your experience as wetsuits are fantastic for enabling swimming in lots of different pools. Happy swimming - Water Babies Team NE London x

Rated 5 out of 5 stars

It’s worth it!

My son has been having swimming lessons with water babies for almost 3 years, since he was 2 months! And he absolutely loves swimming! He loves going underwater and we get lots of compliments on how confident he is already for his age! We love it so much that we recently enrolled our daughter and she is also truly a water baby. We love the lessons and especially our teacher Dana! She does an amazing job and we really recommend water babies to everyone! It’s really a fun way to learn the importance of water safety and swimming!

February 24, 2025
Unprompted review
Water Babies - London North East logo

Reply from Water Babies - London North East

We're so happy to hear about your positive experience with our swimming lessons! It's wonderful to know that your children are enjoying the classes and developing a love for swimming. We're thrilled that Dana has been such a fantastic teacher for your family. Happy swimming - Water Babies NE London :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look