A second wall clamp would have better secured the filter in a desired position. The single clamp allows for twisting and sliding of the filter once tubing is connected.
Design: 4
Sold by Waterdrop
The information on this page is based solely on product reviews written by customers of Waterdrop via Trustpilot.
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Design
Product details
Brand: Waterdrop
MPN: WD-G3P800-W-MZ
All reviews
We are really happy with our purchase. Great value for the money. Highly recommended.
Design: 5
Performance: 5
Quality: 5
Taste: 5
Value for money: 5
I’m really impressed with this product so far. The real tell for me will be how long the filters last. You do need some basic plumbing knowledge but it is fairly easy, yet time consuming to install. I’ve done a lot of in-home sink plumbing over the years and it took me about four hours to install. The instructions are very easy to read and make for a very understandable install. I did add the re-mineralization filter which makes a difference in the taste of the water in a good way. Without it, the water had no taste. Everyone in my family, even the young grandkids can’t get over how great the water tastes. I also really like how compact it is. This is a sure winner in my book.
Design: 5
Performance: 5
Quality: 5
Taste: 5
Value for money: 4
Reply from Waterdrop
Dear Customer,
Thank you so much for your kind review.
We’re so happy to hear you had a great experience at Waterdrop. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
The RO unit performs as advertised. It is as easy to install as one might expect from such a unit. With the remineralization function the tase and absorption is quite good.
Design: 5
Performance: 5
Quality: 5
Taste: 5
Value for money: 4
Amazing water, not really that difficult to install
Design: 5
Performance: 5
Quality: 5
Taste: 5
Value for money: 5
A bit pricey but the taste is worth every Penney !
Design: 5
Performance: 4
Quality: 4
Taste: 5
Value for money: 4
Water tests very good , seems very clean
Design: 4
Performance: 5
Quality: 5
Taste: 5
Value for money: 5
Excellent taste
Design: 5
Performance: 5
Quality: 5
Taste: 5
Value for money: 5
I received the Re-Mineralization filter but no way to attach it to the system and no instructions to do so. Paid a plumber $418 to install so I'm a little upset about that. Oh I did not get enough small locking rings either.
Design: 5
Performance: 5
Quality: 5
Taste: 5
Value for money: 5
Reply from Waterdrop
Dear Arnold,
Thank you for sharing your experience with us.
We can totally understand your upset if you are not able to install the unit and the filter by your own. Without a doubt, we'll ask our production team to see if there's a way to make the installation process simpler.
However, other customers have stated that they found the installation to be fairly straightforward after watching our instructional video on YouTube and the product's manual and we highly recommend you to follow us on Youtube for more tutorial videos.
Regarding the locking rings, if you prefer to get more, please feel free to let us know, our customer service team to surely help you out.
Kind regards,
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Virtually unlimited clean and healthy water makes traditional RO systems virtually obsolete.
Quality: 5
Value for money: 5
Reply from Waterdrop
Hi Luke,
Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Solid purchase
Customer service: 5
Performance: 5
Quality: 5
Taste: 3
Value for money: 3
Reply from Waterdrop
Hi Joshua,
Thank you for your kind review. We truly hope our product will bring the expected performance and a delightful water usage experience to you.
If you have any inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
We love our new RO system. It's already saved us $$ since we are no longer buying bottled water, and I am so glad to reduce our use of single-use plastics as well. The water tastes great and the system works like a dream.
Quality: 5
Value for money: 5
Reply from Waterdrop
Hi Vanessa,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings delightful experience to our valuable customer.
If you have any inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
We brought the 800 GPD Tankless RO System with UV Sterilizing Light and Smart Faucet - Waterdrop G3P800 along with Remineralization Filter a few months ago. So far, we are really glad with our RO System. It has been one of the best investments since not only the water tastes great but also as the water wastage ratio is 3:1, one of the least water wasting RO systems available in the market. Before 800GPD, we had a traditional RO system with a tank and with remineralization as well. However, each time the filters had be changed we had to contact the company that installed it and it was a hassle. So, we decided to change to Waterdrop RO system. Originally planned for 400GPD RO system, however ended up buying 800GPD RO system as it came with UV light that further sterilized the water. It turned out to be a good decision since there have a lot of rains lately and there have been boil water advisories in various surrounding neighborhoods. Having water sterilized automatically does give a peace of mind especially as we are having a baby soon. Overall, we are happy with the Waterdrop RO system and below are some of the pros and cons. Pros: • Water tastes ones of the best we have ever tasted, probably reminerilization adds that taste. My wife is happy with her tea brew taste from this water. She's unable to drink bottled water anymore. :) • UV sterilization has been a great feature as we do not have to boil water. • Water usage to wastage is 3:1 which is certainly better than 1:1 or 1:2 or even 1:3 for certain traditional RO systems. • Ease of changing filters is one of the simplest DIY tasks and probably fastest and doesn't need involvement of water system companies as in traditional RO systems. • TDS display on faucet is convenient. • Filters life indication on faucet is very convenient and easy to monitor to change. • Tank less RO system under sink certainly saves a good amount of cabinet space and also looks very neat and clean. Cons: • The system is somewhat noisy specially when silent or at night times unlike the traditional RO system we had previously. • We had to run electrical wiring for an outlet under the sink cabinet before we got this RO system. • Since this is a tank less RO system, water is unavailable in case there is no power. • The faucet level is available only on right. Our previous water faucet lever was on left as our RO system faucet is left of kitchen sink faucet so left faucet lever was very convenient. • There is no active filter life indication for remineralization filter. Overall, we would do it all over again, if we had to, as this is one of the wonderful RO systems available and we really like it. Pure drinking water is an essential need yet a bliss.
Quality: 5
Value for money: 5
Reply from Waterdrop
Hi Purakazoku,
Thank you so much for taking time to leave a kind review! It is so satisfying and an honor for us to hear that our product brings you pleasure by improving the water usage experience.
We really appreciate the pros and cons you analyzed towards the G3P800 you bought. Your expectation is a strong impetus for us to keep delivering products of premium quality and service of a high standard to our valuable customers! Our whole team is grateful for it.
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
I love the system. Easy to install and works so great! No issues!
Quality: 5
Value for money: 5
easy to install and water tastes great! no more water bottles!!
Quality: 5
Value for money: 5