WaterH Reviews 89

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's quality, noting its solid construction, sleek design, and ability to keep drinks cold for extended periods. The smart features, such as tracking water intake and providing reminders, are frequently praised for helping users meet their hydration goals and improve overall well-being. Reviewers consistently highlight the excellent customer service, describing the support team as knowledgeable, efficient, and quick to resolve issues. However, some customers also noted issues with product functionality, such as inaccurate tracking or defective components, and expressed dissatisfaction with the customer service response, citing delays, automated replies, and a lack of follow-up.

What people talk about most

Product

Consumers find the product to be positive, with many praising the water bottle's ability to help them track... See more

Customer service

People report positive experiences with customer service, often describing it as excellent, responsive, and... See more

Response time

Customers consistently note positive experiences with response times, with many reporting quick replies and... See more

User experience

Users describe positive interactions with the user experience, with many finding the product amazing and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are great, stylish, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The WaterH smart water bottle is a cool water bottle to have because paired with the app, you get to track your water intake and it takes the guess-work out of how much water intake your particular bo... See more

Company replied

Rated 5 out of 5 stars

Solid, hi-tech, nice-looking water bottle. Initially I couldn't figure out how to calibrate the bottle to get the right amount of water consumed. Contacted customer service and got an almost-immedia... See more

Company replied

Rated 5 out of 5 stars

I ordered a bottle for a Christmas gift for my wife. The package got delayed in transit. I didn't have to reach out to WaterH, THEY contacted me. They said they would inquire with the USPS, and also s... See more

Company replied

Rated 5 out of 5 stars

I didn't realize how poor my water consumption was day to day. Having this water bottle has been a huge reality check!! No wonder I felt so lethargic! I bought this with my BFF to help track our wat... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

At WaterH, we understand that staying hydrated well is harder than it sounds, and your water bottle could be doing more to help. That is why WaterH created a smart water bottle, an all-in-one hydration tool that auto-tracks water intake, analyzes water quality and provides custom hydration reminders.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

89 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I absolutely love my WaterH bottle and…

I absolutely love my WaterH bottle and I've gotten tons of compliment on how nice it looks. The app was super simple to pair and since then, I've been consistently using the bottle thanks to the reminders. Hoping they'll come out with more colors and sizes soon, but overall I'm pleased with my purchase.

January 19, 2023
Unprompted review
Rated 5 out of 5 stars

LOVE IT! So Sleek And Pretty

Perfect addition to my workspace. Absolutely in love with the way it looks and feels. Easy to set up and to use. Also love the charging pad, makes charging the bottle hassle free.

January 8, 2023
Unprompted review
Show reviews in all languages. (89 reviews)

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