WaterUps Reviews 171

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Don’t do it. Buy else where. I bought a car jump start pack from them. They sent me a battery charger. When I complain they said because the product (the wrong product) didnt have a quality problem... See more

Rated 5 out of 5 stars

We had a few construction problems, minor but distressing, Ian reacted 30 min after finding out and bent over backwards to resolve our problem....to the extent of visiting us in Victoria FROM NSW an... See more

Rated 5 out of 5 stars

I purchased the larger wicking beds and two square planter boxes. I assembled the large beds myself and the online instructions were great, all the info I needed was provided. When I contacted the com... See more

Company replied

Rated 5 out of 5 stars

Since we started on our wicking bed program at the Murraylands Community Mebn's shed we made the decisioin to use the Water Ups system. We have now completed our construction of 24 large beds at our... See more

Company details

  1. Garden
  2. Botanical Garden

Written by the company

WaterUps is an Australian designed and manufactured product that can be used in a variety of landscape and garden growing environments to deliver an extremely effective, practical and sustainable plant watering system.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

171 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great product

Great product. Prompt service.

January 27, 2023
WaterUps logo

Reply from WaterUps

Hi Brenda, Thanks for taking the time to post this review. Is there anything that we can do to improve our service?

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Already seeing great results from my veggies.

March 17, 2023
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Reply from WaterUps

Hi Jessica, Thank you for taking the time to leave a review. We certainly appreciate our customer feedback.

Rated 5 out of 5 stars

The product is excellent

The product is excellent, the instructions were very clear and the customer service was great

January 31, 2023
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Reply from WaterUps

Thanks Chris,
Appreciate the review

Rated 5 out of 5 stars

Great product, works really well

Review date 14-3-2023
I have 5 waterups self watering pots, the first was a competition win, the. I bought another 4.
They are well made, robust, the system works well and we have had great veggie growth in them. I like that the walls of the pot are fairly thick.
Great that they come with perlite for the wicking wells.
Assembly is super easy and simple.
I like the volume of water that is retained in the wells.
I have another commercial self watering system and 5 that I have made myself, the Waterups pot look so visually pleasing compared to the others.

March 13, 2023
WaterUps logo

Reply from WaterUps

Thanks Tony. We really appreciate you taking the time to provide this review.

Rated 5 out of 5 stars

Amazing innovation

Amazing innovation, quality product, great service, really does save water and your watering time! I'm telling all my family and friends about it!

December 11, 2022
Rated 5 out of 5 stars

They really do want to help :)

Starightforward to setup and when you have a question, you actually get a phone call from someone who really wants to help. They even helped me brainstorm how to convert it into a hydroponics system. Just amazing!

October 31, 2022
Rated 5 out of 5 stars

It’s a winner

Just wanted to share with you a comparison test I did between a Waterups and a felt bag container with an olla.

Same soil, same tomato plant variety and seedling size.

The outright winner is Waterups!

February 5, 2023
Unprompted review
Rated 4 out of 5 stars

Very good products and plants are doing well so far.

I bought two square planters and the trolleys with casters to go underneath. Am happy with the quality of the products although one of the casters needs to be re-affixed as it's not rotating properly. I found the assembly video excellent for the planters although it would have been helpful to know in advance how much potting mix would be needed. Not so easy to find info on the website and I didn't receive invoice etc promptly. Staff were helpful when I called. I bought the planters through TVSN and the trolleys through the website.

December 5, 2022
Rated 4 out of 5 stars

Product great, customer service initially disappointing.

Product works fine. However, their customer service department, was quite rude and unhelpful. No shipping details were provided in the email sent and it was left to me to chase it up. I contacted the manager, who turned out to be the exact opposite. He couldn't have been more helpful in tracking down my order. I would highly recommend the product, environmentally, aesthetically and horticulturally.

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

A winner

Great product with quality functionality. So glad I got the basic kit from waterups

January 10, 2023
Rated 5 out of 5 stars

I setup 2 waterups wicking bed on my…

I setup 2 waterups wicking bed on my rural property that I visit once a fortnight. My plants are thriving, I am really impressed. All I need to do is put some organic matter in the bed or top up the water during my visits. I don’t need to worry about my plants dying from lack of water.

January 4, 2023

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