Don’t do it. Buy else where. I bought a car jump start pack from them. They sent me a battery charger. When I complain they said because the product (the wrong product) didnt have a quality problem... See more
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We had a few construction problems, minor but distressing, Ian reacted 30 min after finding out and bent over backwards to resolve our problem....to the extent of visiting us in Victoria FROM NSW an... See more
I purchased the larger wicking beds and two square planter boxes. I assembled the large beds myself and the online instructions were great, all the info I needed was provided. When I contacted the com... See more
Company replied
Since we started on our wicking bed program at the Murraylands Community Mebn's shed we made the decisioin to use the Water Ups system. We have now completed our construction of 24 large beds at our... See more
Company details
Written by the company
WaterUps is an Australian designed and manufactured product that can be used in a variety of landscape and garden growing environments to deliver an extremely effective, practical and sustainable plant watering system.
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Hasn’t replied to negative reviews
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Great service
Great service. The pots are so easy to set up and watering is a quick easy task. My trees are growing so fast and I don’t have to guess when to water. Thanks for your prompt delivery as well.
Fast delivery and excellent product
Fast delivery and excellent product. It was a bit fiddly to trim to the correct size for my wicking bed but otherwise simple to set up and my veg growth is sensational so it must be working.
Excellent
Very informative website and helpful support. Quick delivery and great product.
I ordered the square planters and they…
I ordered the square planters and they were here within a few days. The instructions were easy to follow and everything worked
Prompt delivery from order to receiving…
Prompt delivery from order to receiving the items.
Great service
The website is very descriptive and…
The website is very descriptive and user friendly, the ordering and delivery was excellent and product works - all in all a very good experience
Clean trouble free solution
Started using Waterup cells in 2 IBCs 18 and 2 (waterups) planter boxes 18 months ago. Most impressive was the ability to provide consistant water to several tomato plants over summer as well as to other vegetables. Now have 5 planter boxes in a greenhouse with zucchini and tomato's thriving through winter.
professional follow up customer service…
professional follow up customer service when sorting an issue. Thanks.
The product is great (and so is the service)!
The product is great. Water saving beds work extremely effectively and it is nice to be able to buy them when you don't have the time to build them yourself (not that they would turn out as nice as Waterups products). The company communicates well and actually showed interest and assisted me with my greenhouse plans.
I've been impressed with waterups…
I've been impressed with waterups wicking beds. At the end it's all about the soil quality but the no watering is great when you are on tank water.
Waterpot Ollas
So good to find a small Aussie company with great products and excellent service. Telling everyone I know about you guys .

Reply from WaterUps
Quick delivery and easy to assemble
Water Saver and Easy Wicker system
Great product, I now have 10 planters for herbs using water ups and pallets, using less water and peace of mind they will survive the heat of our summers in the north west of NSW. I have also used them to create 2 1 metre planters for my vege garden, 2 more to go and another vege bed using the tank water up. Looking forward to making more for my fruit trees. The soil in our yard is not great, these have given me a great opportunity to easily create wicker beds that I can leave for two weeks and know nothing will die on me because they have a continuous supply of water. Fantastic idea to make wicker beds available to everyone.
Just fitted waterups to our engineered…
Just fitted waterups to our engineered brick garden beds. As they are wider than wooden beds a little tricky. Plus raised the pond liner a little higher.

Reply from WaterUps
Good Gearat
great product and fast delivery.A little information on the way to use correctly would have been even better.
Quick transaction and quick delivery
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