Watt Utilities Reviews 730

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

I had never heard of Watt Utility so I was sceptical. Their agent, Brad, was very patient and found the energy contract that I needed, one with zero standing charge for a small user. I have received... See more

Rated 5 out of 5 stars

I have used Watt Utilities now for my previous 3 energy contracts. They are always fantastic. Full of knowledge and advice and always get me the best deal available. This is the first timeI have dea... See more

Rated 5 out of 5 stars

We have used Watt Utilities to negotiate the energy supplies for our village hall for the past 8 years, with good savings. Have just agreed new contracts under pressure as anticipate energy prices... See more

Company replied

Rated 1 out of 5 stars

Be very careful of this company. They start the call by trying to tell you that they are representing the current supplier and then by the use of speed talking they try and bamboozle you into another... See more

Company details

  1. Price Comparison Site

Information provided by various external sources

Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

730 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you so much to Lewis for all his…

Thank you so much to Lewis for all his help. A lovely lad, who remained professional at all times whilst being very knowledgeable. He’s certainly made my day! 5/5 for you Lewis!

July 31, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi Emily,

Thank you for taking the time to leave us a 5* review, we are pleased that Lewis has provided you with an exceptional service and your comments will be passed across.

We appreciate your trust in us and value your support.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 1 out of 5 stars

Shockingly bad Company

Contracts failed to start at agreed date. no response from broker or energy company. It was my fault im told as the person I was emailing went on holiday! countless other faults and now 3 months later we are getting no responce.
No point sending an Email you didn't help when you were needed. Its now with the Ombudsman. If you listened to the customer we wouldn't be in this situation. But i'll forward this just for fun

March 23, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi Craig,

Thank you for taking the time to leave us a review. We are disappointed to hear that our service has been below standard.

Please can you contact Hello@watt.co.uk and we would be more than happy to resolve the issue.

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Nice person to talk with him and also…

Nice person to talk with him and also help for finding good deals thanks

July 24, 2023
Unprompted review
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Reply from Watt Utilities

Hi Dosa,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Helpful & quick response

Claire was really helpful, not pushy and quick to respond to my emails.

July 20, 2023
Unprompted review
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Reply from Watt Utilities

Hi Justine,

Thank you for taking the time to leave us a 5* review. We are happy to hear that Claire provided you with a great service.

We appreciate your trust in us and value your support.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

gently persued to provide excellent service

Getting a good deal for our Scout Centre and making the best decision in changing times, David has guided us for the last few years.

July 18, 2023
Unprompted review
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Reply from Watt Utilities

Hi Bill,

Thank you for taking the time to leave us a 5* review. We are pleased that David has continued to provide you with an excellent service over the years.

We appreciate your trust in us and value your continued support as a long-term customer.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Aaron Griffith delivered! Amazing service too.

Never tend to work with external companies when signing new business energy contracts, but Aaron Griffith was amazing. Very knowledgable and explained everything clearly. Most of all he beat every quote I got from about 7 energy companies directly so definitely delivered. Easy process and very happy with the customer service I received. He will be my go to man going forward for most things to do with business.

July 18, 2023
Unprompted review
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Reply from Watt Utilities

Hi Sukhninder,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We are pleased to hear that Aaron provided you with an exceptional service and your comments will be passed across to him.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Easy to talk to staff

Great easy going staff, prompt customer service.

July 18, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi Andrius,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that you are happy with the service provided by our customer service team.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

David Williams at Watt Utilities Exceptional

David Williams at Watt Utilities was absolutely brilliant. He himself was outstanding in helping me get the best deal for our small business. We must have spoken about 10-15 times during the day and eventually tied up a very good deal for both gas and Electric. He went far beyond what was expected and I can't thank him enough in being extremely patient, informative and knowledgeable in sorting our new contracts. Would well recommend Watt Utilities

July 11, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi Elizabeth,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We are extremely happy to hear that David went above and beyond when helping you find a new deal for your gas and electricity contracts.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Good service and knowledgeable

Good service and knowledgeable. Responded to whatever questions were asked.

July 14, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi South Cave Scout Group,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that the service provided was great and your questions were asked promptly and efficiently.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

David Carter / Watt Senior Energy Consultant

David Carter was patient and answered all my queries clearly. He provided e with different best quotes as per my request, added the information regarding our current gas and electricity costs on the quote. He was friendly, polite and fast.

July 12, 2023
Unprompted review
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Reply from Watt Utilities

Hi Rosaria,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

It's excellent to hear that David provided you with a great service and provided you with the best quotes. Your comments have been passed onto David.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. David our adviser made the changeover very easy.

July 5, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi J Brown,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that David provided you with an easy changeover of your energy supplier and was helpful when doing so.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Polite and easy to deal with

A polite and pleasant person to talk to who wasn't pushy and was easy to deal with. Would use Watt Utilities again.

July 5, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi FWP & CO Properties Ltd,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

It's great to hear that the service provided was polite and pleasant.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Thanks David Carter for the service

Thanks David Carter for the service. He was very patient and kind and I would highly recommend with the quality of his service

July 11, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi Mel,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We are pleased to hear that David provided you with an excellent service and thank you for your recommendation.

We look forward to working with you again in the near future!

Kindest regards,
Watt.co.uk Team

Rated 5 out of 5 stars

kiera gave me every confidence and trust

July 10, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi Joseph,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. It's great to hear that Kiera provided you with an excellent service.

Your comments have been passed onto Kiera.

We look forward to working with you again in the near future!

Kindest regards,
Watt.co.uk Team

Rated 5 out of 5 stars

Aaron did all the hard work that I had…

Aaron did all the hard work that I had failed to succeed in doing saving me thousands

July 7, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi Lynne,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We are really happy to hear that Aaron was able to save you thousands on your energy bills and provided you with a great service.

Your comments have been passed onto Aaron.

We look forward to working with you again in the near future!

Kindest regards,
Watt.co.uk team

Rated 5 out of 5 stars

Superb service

Straightforward no fuss service aimed at getting the best deal for me. Claire was super friendly and very helpful. To move business utilities with multiple sites is a stressful process but Claire made it so easy. Highly recommended from me. Thanks Claire - you're a star!

July 4, 2023
Unprompted review
Watt Utilities logo

Reply from Watt Utilities

Hi BnBGirl,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We are pleased to hear that Claire provided you with an exception service, making moving your business utilities a stress free process.

Your comments have been passed onto Claire.

We look forward to working with you again in the near future!

Kindest regards,
Watt.co.uk team

Rated 5 out of 5 stars

Helpful staff

I found Kiera, one of the representatives, to be extremely helpful and happy to go through all of the options available to me to ensure I got the best deal available and allowing plenty of time for me to make my decision.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

New Electricity contract

David was very friendly and helpful for getting a new electricity contract, not pushy at all. Let the choice be up to me which I appreciated. The price was ok with me so I went for it. Thanks

July 4, 2023
Unprompted review

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