Wattle&Wombat Reviews 

172
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful design, exceptional quality, and comfortable feel, making them a pleasure to use in the kitchen. Many also appreciate the items for being safe, durable, and easy to clean, often highlighting their aesthetic appeal and functionality. The customer service and staff are frequently described as outstanding, brilliant, and friendly, providing exemplary support. However, some customers also noted occasional initial issues with product quality, such as items arriving with minor dents, chips, or rough finishes. These concerns were consistently and promptly resolved by the company's responsive and helpful team, who often sent replacements without hassle.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as beautiful, sturdy, and... See more

Quality

People report positive experiences with quality, consistently praising the outstanding craftsmanship and... See more

Customer service

Consumers find customer service to be outstanding, with many reviewers highlighting the kindness, efficiency,... See more

Staff

Customers had positive experiences with staff, frequently praising the team's helpfulness and exceptional... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of online ordering and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This Australian business should be very proud! I had emailed them in regards to an enquiry about one of my items and they replied promptly and sorted the problem straight away for me! I purchased the... See more

Rated 5 out of 5 stars

As an autoimmune recovery coach, I’m very aware of the impact that toxins contribute to our ailing health, so purchasing this stunning aesthetic set of timber cooking utensils was a no brainer. They a... See more

Rated 5 out of 5 stars

We love our Wattle & Wombat set. The utensils are beautifully made and work so well. They also look beautiful in our kitchen. We have referred many friends and family and recommended they buy the set... See more

Rated 5 out of 5 stars

All my products arrived and they are gorgeous. Had slight problem with one product and it was replaced immediately. The service was excellent. I'd highly recommend this Australian company. Thanks... See more


Company details

Written by the company

Wattle & Wombat is an Australian kitchenware brand supplying Aussies with carefully selected, non-toxic kitchen essentials designed to last. We focus on natural materials like solid timber and simple, functional tools that make it easier to move away from plastic and questionable coatings in the kitchen. From utensils and boards to everyday accessories and care items, our goal is to offer a cleaner, more considered kitchen setup with quality you can feel good about. We’re a husband-and-wife small family business, and our mission is to help bring Aussie kitchens into 2026 with healthier, more mindful everyday tools.


Contact info

4.8

Excellent

TrustScore 5 out of 5

172 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(172)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Product

Firstly, the teak kitchen utensils arrived well packaged and promptly. They appear well-made and sturdy with a good finish on them which I hadn't expected. Each of the 9 implements are useful and good to use and the bonus is that there's no plastic/silicon etc leaching into the spag bol!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Make your bench look fabulous.

Ordering was easy and delivery was as expected.
The utensils are amazing to use and they look fabulous on my bench. The Teak is really smooth with no smell or residue. Highly recommended.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Product is as pictured and described. The true star of the company though, is the customer service. 10/10, responsive, fair and very generous. Will purchase again!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

What great customer service

We purchased an Acacia medium size cutting board.
When this arrived unfortunately due to being real timber it had a knot running lengthwise which opened up.
We contacted the company and supplied photos.
Without hesitation we received an email with an apology and notification that a replacement would be sent, which arrived in a few days.
This is a family owned Australian business. Their customer service is excellent. The cutting board is very good quality, thick, strong. We are looking forward to using it for many years.
The person who handled our email/complaint was Olly.
Olly, thank you. You are a credit to the business.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Products & service exceptional!!

The quality of the products is wonderful and they are beautiful to look at and use! Service is great and addressed in a friendly and personalised way. I cannot recommend them and their products highly enough! You wont regret doing business with them!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience!

Have had a fantastic experience with wattle and wombat. I have been wanting to move away from plastic utensils for a while now and this was the perfect purchase. Such high quality, easy to clean and the customer service was excellent when I emailed with questions. Highly recommend!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

The best wooden utensils on the market

I recently got my hands on their wooden utensil set and am obsessed! Each piece is crafted so perfectly. I love how thin the spatulas are! They slide under everything so easily. The teakwood is gorgeous, and there are so many pieces in this set, you really don't need any more!

The owners are lovely as well!

January 20, 2026
Unprompted review

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