Waves Hearing Reviews 66

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I recently took my mom to see Donald and I can’t recommend him highly enough. He provided fantastic service fro start to finish. Not only did he deal with an ear issue my mom had been struggling w... See more

Rated 5 out of 5 stars

My experience today with Donald at waves was amazing, such a friendly guy, very reassuring, took his time, spoke to me and explained in detail about concerns I had, instantly put me at ease. Will defi... See more

Rated 5 out of 5 stars

My wife booked a last minute appointment for my son to get ear wax removal having been let down by the NHS. She called the clinic to see if they had any same day availability. Donald kindly squeez... See more

Rated 5 out of 5 stars

I booked a wax removal appointment with Waves Hearing and had such a great experience. Donald did a fantastic job explaining and showing me what caused my blocked ears and he applied a very gentle tr... See more

Company details

  1. Audiologist
  2. Health Consultant
  3. Hearing Aid Store

Written by the company

Expert Audiology services. Former NHS-trained Audiologists now providing care and treatment for hearing loss and wax removal in Edinburgh. Accepting new patients for hearing tests and consultations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

Once again excellent service and really…

Once again excellent service and really helpful. I would recommend to anyone who has problems with their hearing.

May 15, 2023
Unprompted review
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Reply from Waves Hearing

Thanks again Simone! At your disposal, whenever you need in the future.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Donald came to meet me at reception and fully explained in great detail the tests he was going to perform. Again, in great detail, he explained the results of the test and made recommendations, which included the option of doing nothing and the potential consequences. No hard sell, just a very professional service from a really nice guy.

May 12, 2023
Unprompted review
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Reply from Waves Hearing

A pleasure James. Keep in contact.

Rated 5 out of 5 stars

I had my ear completely blocked and…

I had my ear completely blocked and feeling a lot of pain, the doctor was extremely attentive and careful, my experience was great, and now I can hear perfectly and I don't feel anything anymore, I wish you much success!!! thank you very much!!

May 11, 2023
Unprompted review
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Reply from Waves Hearing

Glad to have been able to help, Dayane!

Rated 5 out of 5 stars

What an amazing place

What an amazing place! Donald is so kind and helpful; explaining everything every step of the way, making you feel so ease. Absolutely thrilled to have my hearing back to normal! Would highly recommend Waves to anyone and everyone!

May 4, 2023
Unprompted review
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Reply from Waves Hearing

Hearing: RESCUED! Thanks for the review Emma!

Rated 5 out of 5 stars

Great service

Donald was efficient, friendly and knowledgeable. He explained everything in a easy to understand way

May 4, 2023
Unprompted review
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Reply from Waves Hearing

Available any time! Thanks Judy!

Rated 5 out of 5 stars

Donald is excellent

Donald is excellent! He was welcoming, friendly professional and reassuring. He took the time to explain the microsuction process and talked me through it as he went along. Fantastic results! Wax all gone, painless, stress free and effective!! I can hear again!!! He also gave me great tips on how to continue looking after my ears. Many thanks Donald! Highly recommend for anyone with ear issues!

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

5 stars

Donald was great.
So professional, knowledgeable, enthusiastic and personable.
Would highly recommend.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Donald was extremely knowledgeable and personable. I would recommend Waves Hearing without hesitation.

April 3, 2023
Unprompted review
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Reply from Waves Hearing

Thanks for taking the time for a wee review Graeme! Have a fantastic rest of the weekend! Donald

Rated 5 out of 5 stars

Brilliant experience!!

Donald was recommended to me by a work colleague and I am eternally grateful.
From the minute I arrived, I was welcomed and made to feel very at ease.
Donald has an amazing way of explaining what was be done and he takes the time to listen and answer all your questions.
My ears are absolutely amazing now and he has given some amazing advice about how to manage my tinnitus.
The self care and medical profession needs a whole load more Donalds!!
If you’re thinking of going to see him, then do not hesitate a moment longer!!! You will not regret it.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent treatment and advice! Happy ears

I visted Waves for the first time today and I was so impressed. I would thoroughly recommend that anyone with any ear/hearing concerns make an appointment to see Donald. He's extremely knowledgeable and a super nice guy! Excellent treatment and advice. My ears are very happy.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Hearing check-up

I had been considering where to go for a hearing check for a while and my decision to choose Waves Hearing was spot on. Donald was very easy to talk to and very professional. He gave me a very thorough examination and talked me through the testing process putting my mind at ease. He has an amazing computer model of the ear and explained exactly what happens to your hearing over time. He knows his stuff and I cannot recommend him highly enough. Thank you Donald.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

A professional service

It took quite some time to persuade my husband to get a hearing health check.
Stewart was seen by Donald, who was friendly, professional and thorough. We were pleased to learn that Stewart’s hearing was in very good shape but Donald took the time to explain (and show us) the internal workings of the ear.
Highly recommended!

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Efficient and professional service

Efficient and professional service. Surpassed expectations. helpful and reassuring advice was provided. Would use the service again if required and would recommend

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

5 star treatment

I booked a wax removal appointment with Waves Hearing and had such a great experience. Donald did a fantastic job explaining and showing me what caused my blocked ears and he applied a very gentle treatment. It felt very safe and I’m so happy to be able to properly hear again. I can highly recommend booking with Waves Hearing. 5 star treatment!

January 16, 2023
Unprompted review

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