While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I've placed 3 orders with waxy and had 3 different experiences getting worse each time. 1st order turned up no problems lovely wax melts. 2nd order didnt turn up emailed and order was resent and recei... See more

Rated 5 out of 5 stars

Excellent customer service and excellent products, the wax melts last for ages I have my oil burners on every evening and I’m still on the first ones, weeks later the smell is incredible too. Lovely... See more

Rated 5 out of 5 stars

Beautiful little business, ordered some wax melts for my mum’s birthday and she absolutely loved them !! Even gave her some freebies in the shape of tiny ducks which were adorable, as well as others .... See more

Rated 5 out of 5 stars

The website is easy to browse and order from. Good selection of items available. My parcel was returned to them as got damaged in transit and was quickly repackaged and sent out again including som... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

Waxy's is a small family run business creating handmade highly scented soy wax melts and candles delivering a long lasting scent throw. Our products also include handmade soaps, bath bombs and solid bubble bars making a perfect gift or just for you. A top seller on Amazon since 2017. Our products are also available on our website and a stall in Exmouth market.


Contact info

4.0

Great

TrustScore 4 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Melts

Just started using these yesterday smells very nice will definitely buy again lovely

February 12, 2024
Rated 4 out of 5 stars

Honest review from loyal customer

Lovely presentation of the products and the finishing touches are lovely (the glitter in the wax, the little sticker flowers and the floral posting bags they usually come in very cute. Love their version of shake and vac although it does not shake out very well and does sometimes come out in clumps the other side but nevertheless the scents are nice and strong. The smell on the wax melts I find are less strong now compared to 2 years ago, maybe less fragrance oil added :( I'm still loyal to this small business anyway and think the owner works very hard to deliver a great variety of products, which they are :) thank you!

November 24, 2023
Rated 5 out of 5 stars

Simply The Best

Of all the various wax melts I have tried, after I tried Waxy's I never tried another. The delightful scent range is almost seemingly infinite and the quality of the melts is the highest I've experienced. Couple that with the extra product range that includes seasonal, soap, carpet fresh and novelty items and Waxy's becomes your one stop shop for a heavenly home. I use the subscription box which is wonderfully curated and one of the high points of my month. I honestly love this shop and Waxy's has brought me more joy than I am able to put in a review. I hope that others share in this joy. Thank-you Waxy's - you're the ethereal, delightfully scented, honorary member of our home.

November 24, 2023
Rated 5 out of 5 stars

Beautiful wax melts

Beautiful wax melts, strong scents and lots to choose from, plus they come nicely packaged :) Lovely customer service too, they ran out of a scent I ordered so Tracy put a hand written note in my package explaining she’d replaced it with something similar and to let her know if I didn’t like it so she could send me something else. Brilliant customer service :) Have used before and will defo use again!

October 26, 2023
Rated 5 out of 5 stars

Beautiful little business

Beautiful little business, ordered some wax melts for my mum’s birthday and she absolutely loved them !! Even gave her some freebies in the shape of tiny ducks which were adorable, as well as others . Absolutely lovely service and was so kind as to include a little happy birthday note :) Such cute little figurines in wax, love the piggies, ducks and hearts & fantastic prices too. Love that I can afford this! Definitely found my new wax melt shop xxx 100% recommend.

October 23, 2023
Rated 4 out of 5 stars

Amazing Scent

Waxys products smell amazing and are reasonably priced. They always come with free samples of other scents to try. Only slight negative is it took a little longer than I expected to receive my delivery. But would happily purchase again

September 3, 2023
Rated 5 out of 5 stars

My First Delivery

Delivery was quick and the scents were really nice and not too strong as my husband has breathing problems but he said these scents were spot on. I will certainly be ordering again soon.

August 7, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look