Curtains are nice. I think you should sort the descriptions out for each set/size of curtain it's very misleading in that with the larger curtains you only get one panel but the descriptions reads... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Always fantastic quality goods! Only downside is the delivery… a few times now, when delivery is from Evri, items have been delayed by quite a while or do not turn up at all. Wayfair have been brillia... See more
Company replied
Ordering was easy. I ordered 3 canvas wrapped pics. I have received 2 so far as expected. One is brilliant and well made. The other is not quite the same quality. Flimsy canvas, marked as if something... See more
Company replied
First order was cancelled Second order delivery date given took a day off work the evening before delivery it got cancelled do rang up customer service was zero 3 days later delivery day arrived... See more
Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.co.uk
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.co.uk, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.co.uk/help-and-contact
- wayfair.co.uk
3.9
Great
119K reviews
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The delivery was good
The delivery was great and the assembler was very good but the quality of the unit was very poor.There were a lot of scratches on the glass.The rubber bungs that hold the shelves in keep falling out every time I move the shelves.I don’t think it is with the money I paid for it as it is not very good quality.
July 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Wayfair UK
We're happy to hear that our communication and service met your expectations. Thank you for your kind words.
Wayfair UK
No complications at all
The choice offered on the website was plenty, with good and simple visuals guides to help me with the measurements. The product was delivered the next day and I've received a few texts to notify the time of arrival. No hassle!
June 29, 2026
Reply from Wayfair UK
We're so pleased to hear you found our website's visuals helpful and that your product was delivered quickly and without hassle! Thank you for your kind words.
Wayfair UK
rubbish
delivery
i could have got these items cheaper
but ordered because of quicker delivery
so not very happy
regards dave
June 29, 2026
Reply from Wayfair UK
We appreciate you sharing your experience with us. We understand your disappointment regarding the delivery speed not meeting your expectations, especially when considering other options. We are always working to improve our delivery services.
Wayfair UK
Ridiculous from start to finish
June 29, 2026
Reply from Wayfair UK
We are sorry your experience was not positive. We are always working to improve.
From reviewing your order we can see that a full refund was issued. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount.
Wayfair UK
Garden table
Delivery next day. Product (garden table) excellent quality. Excellent service. Will use again
June 29, 2026
Reply from Wayfair UK
We're so pleased to hear about your positive experience with our next-day delivery and the excellent quality of your garden table. Thank you for highlighting our service; we truly appreciate your feedback!
Wayfair UK
Reply from Wayfair UK
We are so pleased to hear that you consistently receive first-class service from us. Thank you for your kind words!
Wayfair UK
Lovely little pouffe
Colour couldn’t have been a better match to my sofa, albeit the sofa was purchased from Wayfair, it wasn’t part of a set. Delivered in time and good condition, also good value for money.
June 28, 2026
Reply from Wayfair UK
We're so pleased to hear that the colour is a perfect match for your sofa and that you're happy with the timely delivery and value for money!
Wayfair UK
Reply from Wayfair UK
Thank you for your kind words! We're delighted to hear that you had such a positive experience with our next day delivery and excellent service. We truly appreciate your feedback.
Wayfair UK
Swift delivery
Swift delivery - th driver of delivery company did just jump it and run but he was behind schedule so perhaps was against the clock
June 28, 2026
Reply from Wayfair UK
We appreciate your feedback regarding the swift delivery. We understand your observation about the driver's haste and will certainly look into this.
Wayfair UK
Great experience order received next dayt day…
Easy to order excellent next day delivery.
June 28, 2026
Reply from Wayfair UK
We're so pleased to hear that your ordering experience was easy and that you received your delivery so quickly! Thank you for sharing your positive feedback.
Wayfair UK
Always a good experience shopping with Wayfair!
Always a good experience shopping with Wayfair! Measurements always right. Prompt delivery. Colours always as pictured, what more could you ask.
June 19, 2026
Reply from Wayfair UK
We're so pleased to hear you consistently have a good experience shopping with us, and that our measurements, delivery, and colours always meet your expectations!
Wayfair UK
Ordering was easy
Ordering was easy. I ordered 3 canvas wrapped pics. I have received 2 so far as expected. One is brilliant and well made. The other is not quite the same quality. Flimsy canvas, marked as if something has been leaning on it, print actually starts again on edge of frame like its on a repeat roll. Shame as they are not cheap, hoping the final pic, when delivered, is as good as the Ist or I wont buy anymore and not recommend. Many thanks.
June 28, 2026
Reply from Wayfair UK
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.co.uk/myaccount.
Wayfair UK
Was informed the day before the…
Was informed the day before the intended delivery date which was one week after ordering online, that the item hadn't been shipped and they couldn't say when it would be.
However, on the due date it did arrive.
June 19, 2026
Reply from Wayfair UK
We are very sorry to hear about the confusion and concern regarding your delivery. We are glad to hear that your item did arrive on the intended date.
Wayfair UK
Reliable delivery came earlier very…
Reliable delivery came earlier very very pleased with my order easy to put together parasol umbrella is brilliant covers all my outdoor furniture thankyou .
June 19, 2026
Reply from Wayfair UK
We're so pleased to hear you're very happy with your order and that the delivery was reliable and early! It's wonderful that your parasol umbrella was easy to assemble and brilliantly covers all your outdoor furniture.
Wayfair UK
Reply from Wayfair UK
We're so pleased to hear you found our customer support helpful. Thank you for taking the time to share your positive experience with us!
Wayfair UK
Arrived in good time well boxed easy to…
Arrived in good time well boxed easy to install looks great
June 19, 2026
Reply from Wayfair UK
We're so pleased to hear that your item arrived promptly, was well-packaged, easy to install, and looks great! Thank you for sharing your positive experience.
Wayfair UK
I ordered a Dunster log cabin for my…
I ordered a Dunster log cabin for my daughter. Then order was cancelled without my knowledge a refund went back into my account. When I asked why it had been cancelled. I was told some rubbish about logistics and delivery's. Surely wayfair should not be advertising and selling something that they can't deliver
July 1, 2026
Unprompted review
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