Curtains are nice. I think you should sort the descriptions out for each set/size of curtain it's very misleading in that with the larger curtains you only get one panel but the descriptions reads... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always fantastic quality goods! Only downside is the delivery… a few times now, when delivery is from Evri, items have been delayed by quite a while or do not turn up at all. Wayfair have been brillia... See more
Company replied
Ordering was easy. I ordered 3 canvas wrapped pics. I have received 2 so far as expected. One is brilliant and well made. The other is not quite the same quality. Flimsy canvas, marked as if something... See more
Company replied
First order was cancelled Second order delivery date given took a day off work the evening before delivery it got cancelled do rang up customer service was zero 3 days later delivery day arrived... See more
Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.co.uk
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.co.uk, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.co.uk/help-and-contact
- wayfair.co.uk
3.9
Great
119K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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My parcel was stolen at the depot no…
My parcel was stolen at the depot no compensation or anything had to find out all of the information myself.
June 21, 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused.
On review of this we can see this issue has since been resolved and your refund has been issued.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount.
Thanks
Wayfair UK
Easy to order
Easy to order. Quick delivery. Good quality. Looks great. Lovely feature.
June 21, 2026
Reply from Wayfair UK
We're so pleased to hear that your ordering experience was easy, delivery was quick, and that you are happy with the quality and look of your new feature! Thank you for your wonderful feedback.
Wayfair UK
Super quality bed
Super quality bed, loads of storage. Building it was an enjoyable challenge. The instructions were spot on, but take your time to read all the detail and stick to the script.
June 25, 2026
Reply from Wayfair UK
We're delighted to hear you're pleased with the quality of your bed and the ample storage it provides. We appreciate your feedback on the assembly process and are glad the instructions were helpful.
Wayfair UK
I haven't received my order and I…
I haven't received my order and I contacted them via virtual message service and still haven't a response
June 30, 2026
Reply from Wayfair UK
We're really sorry to hear this, it’s not the experience we want for our customers. Delivery dates are estimated, and while we aim to be as accurate as possible, delays can happen. If it's been more than 10 days since the expected date, please reach out via www.wayfair.co.uk/myaccount so we can help further.
WayfairUK
They tell you all delivery date and…
They tell you all delivery date and allways on time got next day love my table good quality and price.looks great with my 2 chairs as my table was to big this size perfect for a small sitting room.😄
June 29, 2026
Reply from Wayfair UK
We are so pleased to hear you love your new table and that it's the perfect size for your sitting room! It's wonderful that it arrived on time and that you're happy with the quality and price.
Wayfair UK
Reply from Wayfair UK
We appreciate your positive feedback! We are so pleased to hear that everything went smoothly from beginning to end. Thank you for sharing your experience.
Wayfair UK
Speedy efficient delivery Good product…
Speedy efficient delivery Good product for price.
June 30, 2026
Reply from Wayfair UK
We're so pleased you enjoyed our speedy and efficient delivery, and found the product to be good value. Thank you for your feedback!
Wayfair UK
Great choice of products
Great choice of products. Each product opens in its own tab, makes for easier comparison.
June 30, 2026
Reply from Wayfair UK
We're so pleased you found a great choice of products and that the individual tabs made comparisons easier for you. Thank you for your wonderful feedback!
Wayfair UK
Shed.
After my episode of not expecting delivery till next Friday low and behold it turned up today as planned i take back negative response,and would like to say thanks for delivery today, but I would say a bit more communicating with couriers so we don't get the misunderstanding we had today.
June 28, 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount.
Thanks
Wayfair UK
Brilliant ‘open box’ purchase
I bought a wine fridge from Wayfair and I was delighted that it arrived the next day. I took the chance on one of the ‘open box’ prices, and I’m glad I did. The fridge was in immaculate condition with a tiniest dent on the back (4 mm), as it is an under the counter fridge that doesn’t matter at all and it was a third of the original price.
June 30, 2026
Reply from Wayfair UK
We are so pleased to hear you are delighted with your wine fridge! It's wonderful that it arrived so quickly and that you found such a great deal on an open box item. We're glad the minor dent doesn't affect its function for you.
Wayfair UK
Excellent Delivery
Excellent Delivery, never had a problem with this company, all the items that i have brought over the years have never let me down.
June 30, 2026
Reply from Wayfair UK
We are so happy to hear about your excellent experience with our deliveries and the lasting quality of our items. We truly appreciate your continued support over the years!
Wayfair UK
I placed my order over 2 weeks ago and…
I placed my order over 2 weeks ago and apart from a note saying delayed i have received no contact about why. I am stilk waiting.
June 21, 2026
Reply from Wayfair UK
We're really sorry to hear this, it’s not the experience we want for our customers. Delivery dates are estimated, and while we aim to be as accurate as possible, delays can happen. If it's been more than 10 days since the expected date, please reach out via www.wayfair.co.uk/myaccount so we can help further.
WayfairUK
The wrong item was delivered!
June 29, 2026
Reply from Wayfair UK
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.co.uk/myaccount.
Thanks,
Wayfair UK
Great service.
Ordered on Tuesday and delivered day after. Product is as described and very happy with it.
June 30, 2026
Reply from Wayfair UK
We're so pleased your order arrived quickly and that you're very happy with your product! Thank you for your feedback.
Wayfair UK
Lovely dressing table
Lovely dressing table. The mirror had a small piece broken. I contacted the help and they rectified the situation really quickly and I'm very pleased.
June 20, 2026
Reply from Wayfair UK
We're sorry to hear about the broken piece on your mirror, but we're so glad our team could quickly resolve the situation for you. Thank you for your positive feedback!
Wayfair UK
Very horrible experience with them
Very horrible experience with them, don't buy from them. I ordered an item which came after days of waiting and qhen it arrived it they messed up my order which I raised a complaint with the customer services that lies. I sent photos of the messed up items that they mixed up my items and its incomplete which they said they will send another for replacement which they did after also waiting for couple of days and when it arrived, it was totally a diffrent order and when I asked for a rteun and refund they gave me a fake Evri label and told me someone would come pick the 6 heavy boxes which nobody showed up. I complained and what they said is i should keep the incomplete items or donate incomplete items to charity not looking at how hassle it would be for me.
June 25, 2026
Unprompted review
Reply from Wayfair UK
We are so glad to hear that you found the ordering process easy and appreciated the wide selection of options!
Wayfair UK
Easy search for items
Easy search for items, good descriptions, easy payment. Then great communications regarding deliveries with opportunity to alter delivery date to your convenience.
June 30, 2026
Reply from Wayfair UK
We're so pleased you found it easy to search for items, appreciated the good descriptions, and found payment simple. It's wonderful that our communication regarding deliveries and the option to alter the date met your convenience!
Wayfair UK
Well worth the slightly longer wait
Apart from the delivery Company letting me think that they were going to deliver on a Saturday, and me unable to leave home to shop, they did come on the Tuesday. However, the rug was well worth the wait. It suits my living room so well, the size and the colours are perfect, and it has a good pile. So far, it hasn't slipped at all. My husband and I love it.
After the non delivery on Saturday, I contacted your AI help desk, which I found to be helpful and informative, giving me a new delivery date. I was surprised when they arrived a day earlier.
June 18, 2026
Reply from Wayfair UK
We're so glad to hear you love your new rug and that it's a perfect fit for your living room! We appreciate your understanding regarding the delivery hiccup and are pleased our AI help desk was able to assist you.
Wayfair UK
My order arrived on time
My order arrived today, as I was told it would. Well packed. Pleased with my purchase. Thank you!
June 30, 2026
Reply from Wayfair UK
We're so pleased your order arrived as expected, was well packed, and that you're happy with your purchase! Thank you for your kind feedback.
Wayfair UK
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