Curtains are nice. I think you should sort the descriptions out for each set/size of curtain it's very misleading in that with the larger curtains you only get one panel but the descriptions reads... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always fantastic quality goods! Only downside is the delivery… a few times now, when delivery is from Evri, items have been delayed by quite a while or do not turn up at all. Wayfair have been brillia... See more
Company replied
Ordering was easy. I ordered 3 canvas wrapped pics. I have received 2 so far as expected. One is brilliant and well made. The other is not quite the same quality. Flimsy canvas, marked as if something... See more
Company replied
First order was cancelled Second order delivery date given took a day off work the evening before delivery it got cancelled do rang up customer service was zero 3 days later delivery day arrived... See more
Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.co.uk
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.co.uk, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.co.uk/help-and-contact
- wayfair.co.uk
3.9
Great
119K reviews
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This company invites their customers to review, whether positive or negative
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Upon delivery the men put in garage for…
Upon delivery the men put in garage for me which was helpful . The chair needed putting together .
June 20, 2026
Reply from Wayfair UK
We're so glad our delivery team could assist you with placing the chair in your garage. We appreciate you taking the time to share your positive experience with us!
Wayfair UK
Reply from Wayfair UK
We're so pleased you found ordering easy, delivery quick, and our drivers pleasant! Thank you for your wonderful feedback.
Wayfair UK
Wayfair is a solid and good comany to deal with very reliable and on time for deliveries
MY EXPERIENCE DEALING WITH WAYFAIR IS GOOD AS IV HAD A COUPLE OF ORDERS IN THE PAST FOUNC THEM TO B VERY RELIABLE AND RESPECTED MY PROPERTY AND LOVED EVERYTHING I BAUGHT THANKU WAYFAIR 😊
June 18, 2026
Reply from Wayfair UK
We're so pleased to hear about your positive experiences with us and that you've found us to be very reliable! It's wonderful that you've loved everything you've bought.
Wayfair UK
Quick fast delivery service
Quick fast delivery service. Delivery was excellent. Young chap very curious, helping with matresses into our bedroom.
June 29, 2026
Reply from Wayfair UK
We're so pleased to hear about your quick and excellent delivery service! We appreciate you sharing your positive experience with our helpful delivery team.
Wayfair UK
The driver refused to deliver my chair…
The driver refused to deliver my chair to my flat and wanted to dump it on the ground floor in a different part of the building
No stars for you
Horrible service
Please issue the refund
June 29, 2026
Reply from Wayfair UK
We’re sorry to hear you were disappointed with your delivery experience.
This order was shipped via a small parcel delivery service, and the courier's service level is to deliver to the main entrance of the building rather than individual apartment doors. This is due to the courier's insurance and delivery policy.
We understand this may have been frustrating and apologise for any inconvenience caused. If you have requested a refund, this will be processed in line with our returns policy.
If you need any further support, please don’t hesitate to reach out via your account at www.wayfair.co.uk/myaccount.
WayfairUK
Garden chair
Ordered a garden chair with cream cushion .. the Order came quickly and wayfair as a company are great snd helpful. Cushion was wrong colour so still waiting on a resolution .. not unpacked as awkward to put back so can’t use as yet
June 30, 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount.
Thanks
Wayfair UK
Reply from Wayfair UK
We're so pleased you enjoyed our product, timely delivery, and great price! Thank you for your feedback.
Wayfair UK
Reply from Wayfair UK
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair UK
Reply from Wayfair UK
We're so pleased you found the delivery quick, the quality excellent, and the colour beautiful! Thank you for sharing your positive experience with us.
Wayfair UK
Good selection
Good selection, but not easy to navigate, and kept opening in a new tab, which was annoying
June 29, 2026
Reply from Wayfair UK
We appreciate your feedback on our selection. We're sorry to hear about the navigation difficulties
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting http://www.wayfair.co.uk/myaccount
Thanks,
Wayfair UK.
The litter box is fantastic
The litter box is fantastic; I’ve been using it for a week and am happy with the results—and so are my two cats. It also arrived very quickly.
June 15, 2026
Reply from Wayfair UK
We're so pleased to hear you and your two cats are happy with the litter box and the quick delivery! Thank you for your positive feedback.
Wayfair UK
I am a regular customer Wayfair today…
I am a regular customer Wayfair today I’m very disappointed to take my voucher but it didn’t refund it. Anything you buy from the Wayfair. It’s too late. The damage this company is rubbish company they are all burglar. and I hate the team of customer service those people also they are tricking the people. I hate this company. I never buy again from this company.
June 19, 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused. From reviewing your order we can see that a full refund was issued for you. As promo codes can only be used one time the code you had used was therefore not able to be redeemed a second time so a replacement code was emailed to you. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting http://www.wayfair.co.uk/myaccount
Thanks,
Wayfair UK.
Curtains are nice.
Curtains are nice.
I think you should sort the descriptions out for each set/size of curtain it's very misleading in that with the larger curtains you only get one panel but the descriptions reads the same as for the smaller curtains where you get two panels. I am lucky that the one large curtains fits the door I needed it for but others may not be so lucky.
June 29, 2026
Reply from Wayfair UK
We appreciate you bringing this to our attention. We understand how confusing inconsistent product descriptions can be, especially regarding the number of panels included. We are reviewing our product listings to ensure clarity and accuracy for all sizes, so future customers have a better experience.
Wayfair UK
Very poor quality
Very poor quality. Unknown excessive costs to return. Have used Wayfair many times in the past will not do so in the future.
June 20, 2026
Reply from Wayfair UK
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.co.uk/myaccount.
Thanks,
Wayfair UK
Reply from Wayfair UK
We're glad to hear that our product met your expectations and performed as you anticipated. We appreciate you taking the time to share your feedback with us.
Wayfair UK
Fast and easy to order
Fast and easy to order, delivery time was good with tracking, any problems and they sort it straight away with no hassle
June 19, 2026
Reply from Wayfair UK
We're so pleased you found ordering fast and easy, and that your delivery was good with tracking. It's wonderful to hear any problems were sorted straight away!
Wayfair UK
Garden table
Ordered a garden table from Wayfair and it was delivered within 48 hours. Their courier kept me up to date on timings. The table was solid and good quality. Good value for money. Its too soon to comment on durability but I am very pleased with Wayfair and table
June 29, 2026
Reply from Wayfair UK
We're so pleased to hear you're very happy with your new garden table and our delivery service! It's great to know you found the table solid, of good quality, and good value for money.
Wayfair UK
Good selection well priced and arrives…
Good selection well priced and arrives within 2/3 days
June 20, 2026
Reply from Wayfair UK
We're so pleased to hear you found a good selection and that your order arrived quickly. Thank you for sharing your positive feedback!
Wayfair UK
Good product -clear instructions for…
Good product -clear instructions for assembly- delivered on time .
June 29, 2026
Reply from Wayfair UK
We're so pleased you found the product good, the instructions clear, and that it was delivered on time! Thank you for your wonderful feedback.
Wayfair UK
Delivery Service
Delivery Service
DHL have failed twice to deliver
Day 1. Claiming no one at the address (lies)
Day 2. Next day no delivery - still waiting for their excuse
Evri
Would appear to have lost it at their distribution centre
June 27, 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused. Please be advised that as there are multiple factors that influence the delivery process, we cannot guarantee delivery dates as things can move faster than expected sometimes, or can encounter unexpected delays. Whilst we strive to provide our customers with the most accurate delivery expectations possible, we can only provide estimates.
If you have not received your order within 10 days of the original estimate please reach out to us so we can provide you with a resolution. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK
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