Wayst 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great customer service from start to finish! I needed a last minute office clearance/removal job and spoke to Daryl who helped me book a 3 people team. Phil, Ronan and Sean showed up a couple of days... See more

Company replied

Rated 5 out of 5 stars

The team was very professional, efficient and quick. They arrived on time and got straight to work. Daryl at the office was always there to speak to me when I had questions from the time the property... See more

Company replied

Rated 5 out of 5 stars

Used Enviro Waste for an office clearance for our offices in London E1. Great service at an affordable price, staff were very friendly and helpful and were flexible when we needed to change dates. V... See more

Company replied

Rated 5 out of 5 stars

Clarissa Henderson Is amazing. She was so helpful, explaining the process and pricing clearly. She also took the time to complete follow up telephone calls to me and my brother- making sure the jo... See more

Company replied

Company details

  1. House Clearance Service

Information provided by various external sources

London’s most environmentally friendly waste clearance company is also a family run business that provides a reliable range of waste clearance services for both homes and businesses.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, helpful staff who went out of their way to assist

The team at Envirowaste were exceptionally helpful, polite and calm during our office move; they made a stressful few days that little bit less stressful and did everything they could to help.
Thank you Barry, Gemma and the rest of the team for assisting us within short timescales at a busy time of the year just before Xmas.

January 6, 2020
Unprompted review
Wayst logo

Reply from Wayst

Thanks so much for the review Anjani, really glad that we could help in what must have been a very challenging and stressful situation for you. It's a pleasure to work with you. Really good communication on both sides ensured that it went well. Happy New Year!

Rated 5 out of 5 stars

McLaren House

I Personally found their service to be very professional and trustworthy and have no hesitation in using their services again in the future.

December 6, 2019
Unprompted review
Wayst logo

Reply from Wayst

Hi David,
Thank you so much for the wonderful review, I am very pleased you enjoyed out service. I will make sure all involved see your review.
Kate

Rated 5 out of 5 stars

I cannot say enough nice things about…

I cannot say enough nice things about Envirowaste. From the moment you make a booking through to the collection, you can tell care is put into your experience. We were only going to make one booking, and are now on our fourth!

The best part is that you know you are making a sounder decision for the planet by going with Envirowaste.

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Exactly what you need for a clear out

In the process of moving I needed to clear a backlog of confidential waste and recycle the packing materials. Envirowaste organised everything incredibly quickly and efficiently and provided really good value for their services. Their customer service is fantastic: Clarissa was always friendly and incredibly helpful. Can't recommend highly enough!

December 5, 2019
Unprompted review
Wayst logo

Reply from Wayst

Hi Sinead, thank you so much for your review, we are so happy to read your comments. I will maker sure Clarissa sees this, thank you again!

Rated 5 out of 5 stars

Very Good!

Provide a very efficient and excellent service from placing an order right through to collection of waste materials.

would recommend

November 27, 2019
Unprompted review
Wayst logo

Reply from Wayst

Thank you for your lovely review Mr Malik, we are so pleased you enjoyed our service.

Rated 5 out of 5 stars

Great service from the start

Great service from the start! efficient customers service, great support since when you call to book! collection went very easy, we organise all items together ready to go.

November 12, 2019
Unprompted review
Wayst logo

Reply from Wayst

Dear Daniela,
Thank you so much for the great review, we are really pleased to know that our service met your expectations. I will make sure that Clarissa and Paul see your comments.

Rated 4 out of 5 stars

Really good company

Really good company. Worth it if you've got a lot of stuff to get rid of. Definitely worth using.

October 15, 2019
Unprompted review
Wayst logo

Reply from Wayst

Dear Laura,
Thank you for your great review, I am so pleased we were able to help you. I will ensure all members of staff involved see your comments.

Rated 5 out of 5 stars

Went above and beyond!! Great service.

Envirowaste offers a number of environmentally friendly solutions for all your waste needs, and has an exceptional customer service team!
We needed a solution for an office clear-out in central London, and they were extremely helpful and went above and beyond when it came to our needs regarding secure destruction.
Totally recommend their service!

October 9, 2019
Unprompted review
Wayst logo

Reply from Wayst

Hi Hannah,
Thank you for the great review! I will make sure all members of the team who were involved with your collection see your comments. Thanks again.

Rated 5 out of 5 stars

I would recommend enviro - waste to everyone

I would recommend this company, the help and compassion they had with the job I booked with them was more than I could ask for. The staff in the office who delt with my booking and the men who came to my brothers flat to do the work.
I want to say thank you to Clarissa and the men who came , thank you so much for every thing

October 2, 2019
Unprompted review
Wayst logo

Reply from Wayst

Hi Fiona,
Thank you for this wonderful feedback. I appreciate the sensitivity of the job so I am pleased we were able to assist your family. I will ensure all involved on our side see your comments.

Rated 5 out of 5 stars

Excellent Service!

Excellent Service!
We needed our office furniture disposed of asap, and after having been messed about by another company for almost a month I eventually contacted envirowaste. They came out the next day, were extremely efficient, quick and friendly, and I would definitely recommend them. Well done!

September 25, 2019
Unprompted review
Wayst logo

Reply from Wayst

Dear Jackie, Thank you so much for this great feedback. I will ensure this is passed on to Dan, Kiril and Neville!

Rated 5 out of 5 stars

We were keen to book a waste collection…

We were keen to book a waste collection company who offered an environmentally friendly solution to disposal of office waste, as we as a Company are committed to creating a sustainable future.

When I made initial contact with Enviro Waste, they were very quick to respond and completed my request in an efficient and friendly way. The guys who came to collect our waste were prompt and professional, and very friendly.

We now have the satisfaction of having had our waste cleared out of our office space, in the knowledge that it has been responsibly disposed of.

We will definitely use Enviro Waste again and wouldn't hesitate to recommend their services.

September 12, 2019
Unprompted review
Wayst logo

Reply from Wayst

Thank you Michaela,
We are really happy to have met your expectations. Thank you so much for your review, and we look forward to working for you again.

Rated 5 out of 5 stars

Professional from start to finish

The process with Envirowaste was fantastic start to finish. I contacted a number of companies to obtain quotes and from the very first contact, Clarissa was professional and informative. Ensuring that I had all of the information I needed and that I wouldn't' get any nasty surprises on the cost.

The team turned up to collect everything on time and managed to clear everything in a shorter period than expected which was very important to me due to having a limited time period to complete the removal of the items.

A first-class service from this company.

September 9, 2019
Unprompted review
Wayst logo

Reply from Wayst

Thank you Pippa,
I have passed on your compliments to the team members involved. We really appreciate your custom.

Rated 5 out of 5 stars

Clarissa Henderson Is amazing- Envirowaste

Clarissa Henderson Is amazing. She was so helpful, explaining the process and pricing clearly. She also took the time to complete follow up telephone calls to me and my brother- making sure the job was on schedule and everything went ok.

I think Miss Henderson is an asset to Envirowaste... definitely a bonus is in order!!

If any one is looking for an easy way to get rid of items, especially bulky ones and want a transparent/ professional service. Then look no further than Envirowaste.

September 7, 2019
Unprompted review
Wayst logo

Reply from Wayst

Hi Teebz,
Thank you for your feedback, it is always good to hear compliments for our excellent staff. I will make sure Clarissa sees this, and send the review to her manager :-)

Rated 5 out of 5 stars

Easy booking service

Easy booking service, honest and direct re costs. On time, friendly and professional service, hardworking with no complaints and great sense of humour! Have used this company a number of times and have been satisfied every time! Thanks guys!

August 27, 2019
Unprompted review
Wayst logo

Reply from Wayst

Hi Kathleen

Many thanks for your feedback and your custom, we always do our best for our customers and glad you are happy with our level of customer service.

Thanks again :)

Rated 5 out of 5 stars

We have used their service 3 times and…

We have used their service 3 times and have found them to be professional, efficient and friendly.

I would prefer collection windows to be smaller and it would be useful to be provided with probable ETA at some point prior to collection.

August 21, 2019
Unprompted review
Wayst logo

Reply from Wayst

Thank you Tom, our operatives always call when they are 60 - 30 minutes away from the next job to keep you 'hanging around'.

Your comments have been taken on-board, thank you.

Rated 5 out of 5 stars

Excellent Envirowaste

Envirowaste are an excellent organisation and we would have no hesitation in recommending them to anyone. From initial booking to our furniture being removed, the whole process was seamless. The office staff and the operatives who removed our furniture are helpful and friendly. The operatives went all out to help us. Our furniture didn’t require the larger size vehicle that we had initially asked for, and Envirowaste very kindly reduced the cost for us. We have already made our second booking!

August 19, 2019
Unprompted review
Wayst logo

Reply from Wayst

Thank you Nicola.

Quality and honesty are two values we operate from and what you experienced from start to finish is proof of that, we are glad you were happy with our services.

Rated 5 out of 5 stars

Booked yesterday

Booked yesterday, last minute really, because I called at 4pm. Spoke to Clarissa and she made a great first impression. Not only she quickly organized the crew to come over the next day, but also did so in a very friendly & considerate way. I highlight it, because doing a bit of refurbishment at the moment I speak to many companies. Many people I talk to often sound like someone died, are rude, and often give me an impression that they don't want my business. That initial first impression is very important. The crew arrived as planned and quickly started to work. 2 gents had a really tough work, because there is no lift and they had to carry lots of heavy stuff downstairs (2nd floor). They killed it. Within an hour they took everything downstairs and loaded it on their truck. We shook hands and they were on their way. Last thing to add, the truck is branded, so it's not some random company -- it sends a message of professionalism and accountability. Really pleased with a final result and such a swift work.

August 8, 2019
Unprompted review
Wayst logo

Reply from Wayst

Thank you Ab, we take pride in what we do and our customers are always put at the to of the list.

Our staff live and breathe this too, having a polite and friendly telephone manner is our way of welcoming you to our company and our operatives work quickly and without fuss, they too fully understand what it is you want from us, no hassle just a job well done.

Thank you again for your custom

Rated 4 out of 5 stars

Excellent service from these guys

Excellent service from these guys. You get what you pay for (as with everything in life!) and so although cost is significant, the job is done without fuss. Cleared a lot of unwanted furniture in about 20 minutes and off they went. And they arrived as arranged. Lovely stuff.

August 6, 2019
Unprompted review
Wayst logo

Reply from Wayst

Thank you for your feedback

We pride ourselves on getting the job done as we promise and try to go that little bit extra.

We admit we are not the cheapest on the market but as you rightly say you do get what you pay for and our industry is full of dodgy operators offering cheap, we always say if it is cheap then it is cheap for a reason.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look