Wayst 

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Rated 5 out of 5 stars

Great customer service from start to finish! I needed a last minute office clearance/removal job and spoke to Daryl who helped me book a 3 people team. Phil, Ronan and Sean showed up a couple of days... See more

Company replied

Rated 5 out of 5 stars

The team was very professional, efficient and quick. They arrived on time and got straight to work. Daryl at the office was always there to speak to me when I had questions from the time the property... See more

Company replied

Rated 5 out of 5 stars

Used Enviro Waste for an office clearance for our offices in London E1. Great service at an affordable price, staff were very friendly and helpful and were flexible when we needed to change dates. V... See more

Company replied

Rated 5 out of 5 stars

Clarissa Henderson Is amazing. She was so helpful, explaining the process and pricing clearly. She also took the time to complete follow up telephone calls to me and my brother- making sure the jo... See more

Company replied

Company details

  1. House Clearance Service

Information provided by various external sources

London’s most environmentally friendly waste clearance company is also a family run business that provides a reliable range of waste clearance services for both homes and businesses.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were great

They were great - turned up at the agreed time, removed everything that needed to go and couldn't have been more polite or helpful. Dealing with their office was a pleasure too. Everything simply explained - clear price-list.

November 27, 2017
Unprompted review
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Reply from Wayst

It was a pleasure working with you Jane, thank you for the review.

Rated 5 out of 5 stars

Think of the environment

Professional, helpful and knowledgeable staff.
Tara went through everything with me as I had no idea what "load" I required. Tara was also very efficient.
So much easier than hiring a skip!
Also the company recycle or donate saleable goods to The British Heart Foundation.
At least I knew what was happening with the items!
Efficient booking service, you choose the booking date and times to suit your requirements.
Super helpful and friendly staff that came to collect the items......In the rain!
Would definitely use again, and have also recommended the company to my sister.

November 20, 2017
Unprompted review
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Reply from Wayst

Thank you for leaving us a great review, we are so pleased you were happy with the service and have already recommended us :o)

Rated 5 out of 5 stars

I've used many skips companies in the …

I've used many skips companies in the past, amazing service. I'm a new customer and they treated me with respect and quick responses. Honest and reliable.

Would 100% recommend and use them again!

November 10, 2017
Unprompted review
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Reply from Wayst

Thank you for the feedback Joanna, happy to have helped :o)

Rated 5 out of 5 stars

Enviro waste team are incredible

Enviro waste team are incredible. They are so professional and make you feel at ease. No job to big or small. They are happy to help. Tara you are the best thank you.

November 2, 2017
Unprompted review
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Reply from Wayst

Thanks Paulette, it was really lovely working with you, I'm glad we were able to help :o)

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, the guys doing the waste removal were pleasant, efficient and arrived promptly. Wouldn't hesitate to use again

October 25, 2017
Unprompted review
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Reply from Wayst

Thanks for the feedback James, we're glad you are happy with the service!

Rated 5 out of 5 stars

Peter and Alex where absolute GEMS!

Peter and Alex where absolute GEMS!! They worked very hard and very quick with GREAT ATTITUDE. Great companies are made of great staff. This company is bound for great future with such highly spirited staff. Well Done! Will i use them again.... absolutely!! just a pity they don't do home move... I will have them come all the way to Surrey to help move my house. Keep up the good work my dear friends. And by the way, they deserve a pay rise :-)

Success.

October 20, 2017
Unprompted review
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Reply from Wayst

Thanks for the great review Mr Adeshida! I will ensure your comments are passed onto our operatives. Good luck with the rest of your move!

Rated 5 out of 5 stars

Fantastic quick and efficient service

Fantastic quick and efficient service. Cleared our cellar professionally and swept up! Would recommend. Much better and easier than getting a skip.

October 18, 2017
Unprompted review
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Reply from Wayst

Thanks Adam, glad to have helped :o)

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, easy to book and job went smoothly.

October 10, 2017
Unprompted review
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Reply from Wayst

Thank you for the review Kelly, we're glad you are happy with the service.

Rated 5 out of 5 stars

Using Enwiro Waste was a great …

Using Enwiro Waste was a great experience and I would definitely recommend it. The guys who came to collect the items were efficient and nice and also the people that organised the collection were lovely and super helpful.

October 5, 2017
Unprompted review
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Reply from Wayst

Thanks Silvia, it was our pleasure :o)

Rated 5 out of 5 stars

Envirowaste was hugely efficient in …

Envirowaste was hugely efficient in their service. They were the only company willing to pick up the waste the next morning and their customer service was fantastic - very quick to respond to queries and made everything very clear and easy. Their pricing was transparent and fixed per item/service and the collection team made sure to check through all our electronics and compare them to the list we had provided so that we could be clear about the cost. The only drawback was the extra £20 charge incurred for narrowing the collection window by one hour, which was necessary as there would have been nobody in the office but ended up being quite a significant proportion of the total price of the service. Overall it was a pleasure to work with you and we will use Envirowaste again.

September 26, 2017
Unprompted review
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Reply from Wayst

Thank you for your kind review. It was great working with you and we were happy to have helped so quickly.

Rated 5 out of 5 stars

Excellent and helpful booking process

Excellent and helpful booking process, even with short notice. Guys and van phoned ahead as promised and were there on time. Very polite and professional.

September 12, 2017
Unprompted review
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Reply from Wayst

Thank you for the review Susan, we're pleased we could help.

Rated 5 out of 5 stars

An absolutely amazing service

An absolutely amazing service. Friendly, quick and professional. I would strongly recommend. The team who arrived on site, were on time, worked extremely hard and did an amazing job. We urgently needed the service again and they were back 24hours later!!

Would 100% use this service again.

September 11, 2017
Unprompted review
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Reply from Wayst

Thanks Carrie, it was an absolute pleasure working with you :o)

Rated 5 out of 5 stars

Great Service

Great. Very easy to deal with and to book. Great service, thank you!

August 31, 2017
Unprompted review
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Reply from Wayst

Thanks for the review :o)

Rated 3 out of 5 stars

Less than adequate experience with rude removal men for domestic waste.

I spoke to Tara, the business sales executive at Enviro Waste who was fantastic. She answered all of my questions and explained everything really clearly. The main reason why so many stars were given was due to Tara's excellent service. Otherwise I would have given 1 star or none.

Unfortunately, I found the removal men lacked real customer service. They were cold, a little rude, had no manners, and I honestly did not like having them in my flat. I was glad the items that needed to be removed were (in order to make way for my new furniture coming the next day). But, two stars were lost based on the removal mens lack of customer service. I paid nearly£200.00 for a service. It took less than 15 minutes. but you never forget rudeness. I had furniture delivered the next day from various stores, with different men bringing it into flat, and they were very friendly and had excellent customers service in comparison. Compared to what i paid to get the furniture delivered to a specific room, Enviro Waste is a waste of money.

August 19, 2017
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Reply from Wayst

Thank you Alex for your review, we take every opportunity to improve our customer service. We would like to contact you in order to investigate what happened, however we can’t find your job on our system. Could you please email us to provide the date and time of your job or your job number, for us to find and deal with the matter.

Rated 5 out of 5 stars

Enviro Waste were professional, friendly, efficient and helpful

Enviro Waste were professional, friendly, efficient and helpful. It was so easy to arrange collection and they came the next day. They came in the allocated time and phoned ahead to we would know when to expect them. They were quick and friendly. Prices are competitive. Great company to work with.

August 17, 2017
Unprompted review
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Reply from Wayst

Glad we could help, thanks Millie!

Rated 5 out of 5 stars

nothing but praise

I have nothing but praise for Envirowaste- from Tara who managed to organise for a visit in less than 24 hours; to Mark and Minko who managed to get a huge fridge out of my basement with minimum disruption. The best thing though was that they were willing to go the extra mile doing an unexpected extra job on the day when I had been badly let down by a big department store in delivery/waste. Will definitely use them again.

August 16, 2017
Unprompted review
Wayst logo

Reply from Wayst

It was no trouble at all, thank you for the great review Chandrima!

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