As always, nothing but positive words to say about Lance. Being out of the country we generally communicate by email and it's never a long wait for a response. He's always able to answer all of our qu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
255 Two Mile Hill Road, BS15 1AY, Bristol, United Kingdom
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't have to wait long for an appointment. Time was taken to make sure everything was covered. Didn't take too long as it was just a few ammendments, nevertheless everything was delt with in a friendly professional manner .

Reply from W D S Associates
Unfortunately I mentioned the name of the manager in my previous review and it was taken down.
What it won't do though is stop me mentioning the fact they are liars. Please take my advice and stay away from this company, only after your money, then when challenged make up all sorts of stories.
STAY CLEAR, plenty of other professional companies out there

Reply from W D S Associates
Thank you to Lance for taking the time to explain everything clearly and helping us as a family to understand what has been put in place already and making the necessary changes easy during what is a challenging time. Thank you for being empathetic and understanding.

Reply from W D S Associates
The lovely man came out to my house today and done every think was very helpful and explained everything I could highly recommend them

Reply from W D S Associates
Abim was amazing, really helpful and explained everything perfectly and made us feel at ease

Reply from W D S Associates
Very happy with the service offered, Lance gave a very thorough explanation which left all of us feeling very reassured, especially grandad. Everything was explained really well and left us all with a great sense of peace. Thank you Lance

Reply from W D S Associates
I found ab was very friendly and polite
And most helpful appreciate it

Reply from W D S Associates
We found Lance to be efficient, friendly and offered understandable advice. His two home visits were positive, informative and we look forward to seeing him again soon for the conclusion of our legal work. Overall, first rate.

Reply from W D S Associates
Daughters had their inheritance stolen by someone in the company , funny how it wasn’t the companies money that was stolen but my daughters money . They were trusted to look after the money till my daughters became 21 ,Absolute disgrace ,

Reply from W D S Associates
Had to do an online verification and Abim was great, he was really patient and kind (my wifi connect was really letting me down!) Couldn't recommend enough for a quick and professional experience

Reply from W D S Associates
Recently visited to make that difficult decision on what to do about writing your own will. Lance cannot be recommended highly enough. He was forever the perfect professional and made the whole visit totally painless. Will definitely be referring him to all family and friends

Reply from W D S Associates
Lance was great, he clearly went through all the options without trying to influence our decision. Made the whole process simple and no fuss. I would recommend to all my family and friends.

Reply from W D S Associates
Abim, was very helpful in the verification process and was quick and easy to do!

Reply from W D S Associates
As always, nothing but positive words to say about Lance. Being out of the country we generally communicate by email and it's never a long wait for a response. He's always able to answer all of our questions, no matter how big or small. Turning a stressful unwanted situation, into much clearer views. Thank you Lance!

Reply from W D S Associates
Had a great experience with Lance, who guided us through the changes we wanted to make to our existing will. Advised expertly on a fee other changes that we had not considered.

Reply from W D S Associates
Thank you so much Lance! It was great to have home visits instead of having to call at the office. Lance was brilliant - very friendly and extremely knowledgeable, and he eased us gently through the arduous process of wills and powers of attorney. We are very grateful to him for explaining it all thoroughly, and putting us at our ease. Highly recommended!

Reply from W D S Associates
Used WDS for the storage of house deeds and wills for many years. Costing last year £26. I recently requested the return of all documents and discovered that it would cost £46 to do this. There was no mention of this when they were deposited with them. The past two years have been quite stressful after losing my wife and then selling our home and I forgot to cancel the annual subscription. They are now charging me to get a refund of the latest payment.
A complete rip off. Would never have used them if I knew they operated this way.

Reply from W D S Associates
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.