Excellent service and product quality
I just have to praise the service. Outstanding. Their products are also very high in quality.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I just have to praise the service. Outstanding. Their products are also very high in quality.
We originally purchased our child’s nursery furniture, and are very happy with the quality and style. Recently it was time to transition the crib to a junior bed—and thanks to an updated model confusion by us—we ended up with the wrong one (purchased through Illums Bolighus).
Now enter: We Are Bitte’s superhero team! Not only did they swoop in to exchange the conversion kit with zero fuss, but they also offered to deliver it to our home. Honestly, I half-expected them to show up wearing superhero capes. The entire process was smoother than naptime on a Sunday afternoon (and that’s saying a lot for parents!).
Their customer service was hands-down next-level. Sure, they might only have nursery selections now, but I’m holding out hope that We Are Bitte will someday carry everything from kitchen tables to backyard swing sets. In the meantime, we’ll just keep admiring our fabulous kid’s bed (now the correct model!) and singing their praises to anyone who will listen.
Thank you, We Are Bitte, for being an absolute dream to work with. Just know that you already have a customer for life—and a super-fan!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.