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Wearbreeze Reviews 2,574

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TrustScore 3.5 out of 5

3.5

Shoe Store
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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the excellent customer service, describing it as top-notch and responsive, especially when resolving sizing issues or exchanges. People often find the shoes comfortable, lightweight, and stylish, with some even noting their suitability for wide feet and long hours of wear. Reviewers also appreciate the quality of the products, including the material of the shirts. However, some people were dissatisfied with the return policy, finding it inconvenient and costly due to the requirement of shipping items to the UK at their own expense. There are also concerns about product quality, with some customers reporting issues like poor stitching, shoes falling apart quickly, or a strong, unpleasant smell upon arrival. A few other people also felt that sizing was inconsistent and that the products did not live up to their advertised claims, particularly regarding comfort and support.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. While some customers praise the comfort and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers express significant... See more

Price

Consumers find price to be ambiguous. While some reviewers feel that they got what they paid for, others... See more

Return policy

Customers had negative experiences with the return policy. Many reviewers found the policy vague and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first order from Breeze was for shirts. I ordered XXXL shirts because I normally get XXL from other places and I wanted to make sure they would be big enough. They were not. These are an XL at bes... See more

Rated 4 out of 5 stars

I’m not really sure because I got one pair that I ordered but then I got these two pairs of what looks like sport running shoes or WaveRunner shoes..?? I just don’t get it. That’s not what I ordered….... See more

Rated 5 out of 5 stars

Breeze provides the best customer service I have experienced in years. Maybe ever. And the response comes almost instantly. I was expecting a response the next day, but it came within minutes after I... See more

Rated 5 out of 5 stars

This company is awesome to do business with! They offer the best customer service which is very rare in today’s world. I would absolutely recommend this business to anyone and might I add …. Their pro... See more

Company details

  1. Shoe Store

Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The program was buy one get a second…

The program was buy one get a second pair of shoes free. You sent me a second pair exactly the same as the pair I ordered and charged the same full price. Not good.

April 15, 2025
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Reply from Wearbreeze

Hi Bobby. Because you didn’t choose the color for the second pair, and as per our policy, we sent the same color as your first pair.

If you’d like to exchange the second pair for a different color, please let us know and we’ll be happy to assist!

Rated 5 out of 5 stars

Yep…They are that good! 🫡

The Customer Service People at Breeze remind me of the Boy Scout Motto that I was so proud of when I was young 60 years ago. That Motto was a Scout is Helpful, Friendly, Courteous, Kind, Obedient, Cheerful, Thrifty, Brave, Clean & Reverent! Yes sir...,they are that good! 🫡

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Derbys to the Derby!

Just wanted to say thank you. I wore the British Tan Derby and Royal Navy Blue to the Kentucky Derby. What’s more is it was the first time wearing them. After 12 hours on my feet not a blister and feet felt great. And I have feet that most shoes hate. These shoes are amazing.

Eric Ellis

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

I love the shoes from this company

I love the shoes from this company. I have 4 pair - gray / blue / black on black / brown so I have options for outfits. Great shoe if you have wode Hobbit feet like me. The customer service is top notch as well.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

CSSV quick response to my size…

CSSV quick response to my size alteration was met EXTREMELY quickly and EFFICIENTLY. The confirmation was flawless and beyond my expectations. These are the sixth pair of Breeze shoes I have purchased ! (At 11 pm at night) tells you a lot how serious cssv is about their job !

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

My husband ordered the wrong size…

My husband ordered the wrong size shoes. When I emailed Breeze for help with an exchange the reply was prompt and generous. The new shoes arrived very quickly and my husband says they are really comfortable. (BTW he's very picky!)

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Love these shoes

Love these shoes. I needed comfortable, but good looking shoes to wear with suits, and this fits the bill. I can no longer wear hard bottom, fully encased leather shoes. They smother my feet and I cannot stand in them. These I can stand in all day and they are so attractive. I only wish they did the black bottom in more than just the black shoe.

April 20, 2025
Unprompted review

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