Wearbreeze Reviews 2,573

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the excellent customer service, describing it as top-notch and responsive, especially when resolving sizing issues or exchanges. People often find the shoes comfortable, lightweight, and stylish, with some even noting their suitability for wide feet and long hours of wear. Reviewers also appreciate the quality of the products, including the material of the shirts. However, some people were dissatisfied with the return policy, finding it inconvenient and costly due to the requirement of shipping items to the UK at their own expense. There are also concerns about product quality, with some customers reporting issues like poor stitching, shoes falling apart quickly, or a strong, unpleasant smell upon arrival. A few other people also felt that sizing was inconsistent and that the products did not live up to their advertised claims, particularly regarding comfort and support.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. While some customers praise the comfort and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers express significant... See more

Price

Consumers find price to be ambiguous. While some reviewers feel that they got what they paid for, others... See more

Return policy

Customers had negative experiences with the return policy. Many reviewers found the policy vague and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first order from Breeze was for shirts. I ordered XXXL shirts because I normally get XXL from other places and I wanted to make sure they would be big enough. They were not. These are an XL at bes... See more

Rated 4 out of 5 stars

I’m not really sure because I got one pair that I ordered but then I got these two pairs of what looks like sport running shoes or WaveRunner shoes..?? I just don’t get it. That’s not what I ordered….... See more

Rated 5 out of 5 stars

Breeze provides the best customer service I have experienced in years. Maybe ever. And the response comes almost instantly. I was expecting a response the next day, but it came within minutes after I... See more

Rated 5 out of 5 stars

This company is awesome to do business with! They offer the best customer service which is very rare in today’s world. I would absolutely recommend this business to anyone and might I add …. Their pro... See more


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

HALLELUJAH!

Thank you for quickly getting me the right size shoe that I had incorrectly specified. These are by far the best shoes I've ever worn and my feeling are rejoicing exceedingly gladly!

June 15, 2025
Rated 1 out of 5 stars

Ordered shoes that arrived as expected

Ordered shoes that arrived as expected. Sizing wasn't good and material quality was bad - very cheaply made shoes. What was worse is their return policy. You have to return them to the UK at your expense. They offer a 50% reimbursement if you donate and keep them. Of course when I determined it wasn't worth the expense and time to return them, my refund wasn't even close to 50%. Very deceptive return policy on top of a poor quality product. Stay away!

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

DONT DO IT

DONT DO IT. TEMU have the EXACT same shoe for 1/10 of the price. i paid $114 for mine. cheap lightweight Chinese quality. TEMU have it for $14. YEP !! i should have not impulsed. they are so cheap and nasty cheap quality. and theyre too large. wrong size by 1cm. i ordered a 10 but its the size of an 11. its too big.

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered two pairs of shoes and they…

Ordered two pairs of shoes and they never arrived. Support never reached out or updated me on the order without me having to contact them many times. Over a month and they couldn’t get their distributor to deliver the shoes. No accountability and terrible customer service.

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

Be warned. Avoid!

Beware of this company, all their sizes are not standard. I ordered a pair that did not fit and then they offered to send another pair in a different size. They did not fit. They won’t take returns and won’t agree a refund! Absolute scam and will report them to trading standards. Facebook should be ashamed to promote their ads!

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Dropshipping slop

Pretending to be a quality local company. It's just drop shipping from China. The shoes don't even match the design on the pictures. Bad smell, terribly cheap look. I thought this could replace my On shoes, but I'm not even putting this on my foot.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Trust me when I say

Trust me when I say, once you go Breeze, you’ll never go back!

May 20, 2025
Unprompted review
Wearbreeze logo

Reply from Wearbreeze

Once you go Breeze, there's no turning back 💨👟 Thanks for the support!

Rated 1 out of 5 stars

I ordered a pair of black Cruise shoes…

I ordered a pair of black Cruise shoes and when putting them on for the first time and tightening the shoe string, it broke. I contacted customer support and their response was only a 20% refund or go see a shoe repair store at my expense. So much for a hassle-free return policy on defective materials.

May 17, 2025
Unprompted review
Wearbreeze logo

Reply from Wearbreeze

We’re sorry to hear about your experience. Just to clarify—we also offered you a free exchange earlier. Please check your email again for the full details. We're here to help make things right.

Rated 1 out of 5 stars

Finally got my shoes after 3 or 4…

Finally got my shoes after 3 or 4 weeks. Opened the shoes and the smelt like donkey piss. The smell was horrific. Threw the shoes in the garbage, because I know it would of took a year to get my refund. I wouldn't advise purchasing these shoes. This company shouldn't be allowed to sell, period.

May 14, 2025
Unprompted review
Wearbreeze logo

Reply from Wearbreeze

We're sorry to hear about your experience. The smell you noticed is something that can sometimes occur with new shoes due to the materials used and packaging — it usually fades quickly once aired out. That said, if you had contacted us, we would’ve been happy to help with a replacement or refund. Please feel free to reach out so we can still make things right for you.

Rated 1 out of 5 stars

Possibly the worst shoes I have ever…

Possibly the worst shoes I have ever purchased.Everything they advertised is a joke.1st THEY ARE NOT FOR WIDE FEET! 2nd THEY ARE MADE THE FLIMSIEST MATERIAL POSSIBLE.3rd THEY ARE INCREDIBLY UNCOMFORTABLE.4th AND THIS IS ON ME… I SHOULD HAVE READ THE RETURN POLICY ITS HORRIBLE. I spent 164.00 dollars and I will throw them in the clothing donation box WHAT A SCAM!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Super comfy shoes!!

Shoes feel lightweight and are very comfortable. They are also easy to slip on and off. No exaggeration but they are the best shoes I have worn in a long time and worth the price I bought them for. I love the colors too!!

May 5, 2025
Unprompted review
Rated 1 out of 5 stars

Order not received.

Supposedly order was shipped April 19, 2025. Tracking states order has been at a USPS processing center which is 15 miles from my home since May 1. As of May 9, I still have not received the shoes. The processing center says the order was not in the shipping container being tracked. Customer service cannot research from the shipping end, and a refund cannot be processed until 30 days from shipping date.

May 9, 2025
Unprompted review
Wearbreeze logo

Reply from Wearbreeze

Could you please provide your order number so we can look into this further and assist you as quickly as possible?

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