Wearbreeze Reviews 2,574

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the excellent customer service, describing it as top-notch and responsive, especially when resolving sizing issues or exchanges. People often find the shoes comfortable, lightweight, and stylish, with some even noting their suitability for wide feet and long hours of wear. Reviewers also appreciate the quality of the products, including the material of the shirts. However, some people were dissatisfied with the return policy, finding it inconvenient and costly due to the requirement of shipping items to the UK at their own expense. There are also concerns about product quality, with some customers reporting issues like poor stitching, shoes falling apart quickly, or a strong, unpleasant smell upon arrival. A few other people also felt that sizing was inconsistent and that the products did not live up to their advertised claims, particularly regarding comfort and support.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. While some customers praise the comfort and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers express significant... See more

Price

Consumers find price to be ambiguous. While some reviewers feel that they got what they paid for, others... See more

Return policy

Customers had negative experiences with the return policy. Many reviewers found the policy vague and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first order from Breeze was for shirts. I ordered XXXL shirts because I normally get XXL from other places and I wanted to make sure they would be big enough. They were not. These are an XL at bes... See more

Rated 4 out of 5 stars

I’m not really sure because I got one pair that I ordered but then I got these two pairs of what looks like sport running shoes or WaveRunner shoes..?? I just don’t get it. That’s not what I ordered….... See more

Rated 5 out of 5 stars

Breeze provides the best customer service I have experienced in years. Maybe ever. And the response comes almost instantly. I was expecting a response the next day, but it came within minutes after I... See more

Rated 5 out of 5 stars

This company is awesome to do business with! They offer the best customer service which is very rare in today’s world. I would absolutely recommend this business to anyone and might I add …. Their pro... See more


Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very disappointing customer service!

I bought shoes from Breeze and after only a few weeks the stitching at the front started to come apart. This happened well within the legal warranty period. I reported the issue several times, but the only response I received was that nothing could be done. Despite pointing out that they are legally responsible, Breeze refused to take any action. Very poor customer service and not what you would expect when buying new shoes. One star is more than justified.

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. They run way tight, they made me pay for a whole new shipping and still run way tight. I am an XL with regular shirts and their XXXL do not fit.

August 16, 2025
Rated 1 out of 5 stars

Not worth it

Not worth it, ordered shirts, they did not fit as advertised, nor did they align with their online measurements. Customer service (Carmen) was very defensive about returns, demanding that I pay an shipping invoice same day (invoice was due 1 week later) claiming that they don’t like unfulfilled orders in their system.

I only received the product 2 days ago, contacted them immediately, the level of frustration is probably indicative of the number of returns they’re getting.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

DON'T DO IT...HARD TO DEAL WITH COMPANY...NOT ACCURATE SIZING

The order arrived today. I was excited, until I tried on the shirts. They are VERY small. The sizing cannot possibly be correct. According to your site, the XXL is for 49" chest....no way this is possible.

These shirts are about the size of an American L, not 2XL.

You have to ship back to the UK...even though they came from Miami.

They offered me 40% to keep the items and donate...not a refund in full. After push back...they upped the offer to 70%.

So I did some more research...exact same shirts they sell for $59 are $16 on Amazon (and you can return easily via Amazon). If you really want the product (not sure why), know they run VERY SMALL and suggest you buy from Amazon.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Breeze Shirt Horrible Quality

I purchased six shirts online in black. The ink from the shirts is wearing off on my fingers and making my fingernails. Black is absolutely disgusting. I am throwing the shirts out. I don’t even want to return them. Do not buy anything from this company. Their quality is horrible.

August 8, 2025
Unprompted review
Rated 4 out of 5 stars

Shirt sizes are too small

My first order from Breeze was for shirts. I ordered XXXL shirts because I normally get XXL from other places and I wanted to make sure they would be big enough. They were not. These are an XL at best. Way too tight.
I am working now on returning them, I will update this review if necessary.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Buyers beware!

I have purchased shoes from Breeze and have been satisfied with the purchases. I decided to try their polo shirts and this is where the trouble began. Their ad specifically said they were designed for "bigger" men. No, they are not. While they stretch to fit, the shirt are undersized. I ordered 2XL and they would barely fit an XL size man. I usually have no problem with a 2XL shirt in the shoulders and waist, but these shirts didn't fit well at all. Too tight in the shoulder and chest area and they didn't hang right.

When I tried to return the shirts, they said I would have to pay for shipping them back and discouraged me from returning because "if the shirts are lost during the return process, I would no receive any refund". They offered me a 30% partial refund and I could keep the shirts. As I couldn't wear the damn things, I told them I wanted to pay the shipping and get the full refund. They "talked to a supervisor" and came back with 70% partial refund and no need to return the shirts. They said this was the best they could do, so I took the partial refund.

I will not be doing business with Breeze again and encourage others to beware of their business practices.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and quality shoes

The shoes we purchased were great looking, but we needed to exchange the size. I sent an email and I was promptly contacted on getting them exchanged, and was really pleased at how easy the process was. We received our replacement shoes and could not be happier. Measure your foot - do not go by your US size. My husband normally wears a 101/2 US, but needed a 9 1/2 in the pairs we purchased for him. Now they fit great. Lots of compliments last night on the pink pair he wore.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Quality

poor understanding of customer service, awful quality product, dont fit, dont waste your money

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great company and products!

This company is awesome to do business with! They offer the best customer service which is very rare in today’s world. I would absolutely recommend this business to anyone and might I add …. Their products are top notch! Highly recommend!!

June 21, 2025
Unprompted review

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