Customer care is fantastic. We have used the toilet rolls for a while and love them - so soft. We have now also started using the kitchen rolls! We had a free trial pack of washing sheets and despite... See more
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The UK’s most sustainable household products, made with the planet in mind. Our bathroom and cleaning range has expanded quickly as our customers enjoy our high quality products which help reduce plastic and safeguard our planet. We are a small UK based company and help protect 100 m2 of endangered habitat for every box sold. Thank you for your support!
Contact info
Unit 2 Station road, GU30 7DR, Surrey, United Kingdom
- support@wearebazoo.com
- wearebazoo.com
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Love the toilet rolls and kitchen…
Love the toilet rolls and kitchen rolls. Surprisingly soft.
Great company that cares about the customer
Had an issue and the responses to my emails were very prompt . I'm more than happy with the products and the customer service was exemplary
Who knew loo roll could be this exciting!
I first heard of Bazoo when my colleague excitedly left the team call to get her parcel! Decided to give it a go as I was fed up of constantly buying loo roll (we’re a family
of 5) and the rolls getting smaller and smaller. So glad I did because I’ve been blown away by how long the rolls last, the quality, the price and all whilst doing my bit for the environment. Usually something is sacrificed, but not with Bazoo! I also love the colourful wrappers that they come in and the facts are a hit with the family. Instead of being shoved in a cupboard, I now actually display them.
Really great service…
I’ve been using Bazoo for a little while, and I think they’re fantastic.
Their products are great and go way further than the equivalents that I used to buy from supermarkets. Not only that, but it is always delivered within a day or two. Really great service, as far as I’m concerned.
Excellent
Excellent, friendly communication; ease of ordering and changing orders up to 48 hours before delivery, having received an "Incoming Bazoo" notification.
The packaging is bright, cheerful and looks good in the bathroom, but most of all no trees were harmed in the making of the loo rolls or packaging.
Great products and excellent customer service
After learning about all the nasty stuff that's in supermarket household products like detergent and toilet rolls, I found bazoo about a year ago.
I buy toilet roll, kitchen roll & their laundry sheets and all are great quality.
I've had a couple of minor issues with couriers and their customer service is excellent at responding and resolving any delivery issues
Highly recommend.
amazing
great system, can change up delivery dates when needed and toilet roll seems to last so long! amazing
All products are great.
Great small uk small start up buisness. Toliet roll is great quality I get the unwrapped. Great that you can pick and choose when to recieve orders. I also get the natural unwrapped kitchen roll. And the tissues. Tissues are really soft and great box designs.
Bazoo toilet paper
Bazoo toilet paper. No trees are harmed in the production of this product.
Paper has no bleach or chemicals. Love the covering of the rolls they look good in the bathroom .
You can set the timings of delivery to suit your situation and the cost is in line with products in supermarkets, with toilet roll sheet count more than many on the market.
Customer service is 5 star. Both response time and sorting out problems online.
Delivery is by DPD and being kept informed on line as to dates and time is helpful.
Happy Customer
We have been using Bazoo for a good while now and are very happy with their toilet roll. Our last delivery went missing with the courier. I contacted Bazzo's customer service who replied the next working day and a replacement order was delivered the next day.
We really love the Bazoo products
We really love the Bazoo products, and really like the idea of helping the environment too. When there was a slight discrepancy with a recent order Bazoo responded promptly.
Excellent product
Excellent product. Flexible subscription which is easy to manage. Far superior to conventional rolls. Have been using them for a while now and will not go back to lugging loo roll packs from the supermarket!
Lost toilet roll
Been getting boxes of toilet rolls quite while now . Last delivery one toilet roll was missing. Box was bit battered up and looked like it been opened or split open . Wasn’t happy, messaged Bazoo, at time they replied to take picture of missing roll and box , but I had already disposed of box and put rolls away. Just emailed Bazoo and said that.
They sent me 4 rolls , I only expected 1 replacement roll . So they really went out of way to compensate me. So decided to stay with them . That being said , still overall not happy with EVRI delivery
The service from Bazoo has been great
The service from Bazoo has been great. There was a problem with the delivery caused by the carrier but Bazoo organised replacements quickly and without fuss. We will now definitely be maintaining our regular orders.
Bazoo are wonderful!
Bazoo are wonderful! Their products showcase sustainability and I am forever telling people about their bamboo toilet paper! Keep up the good work team :-)
Quality product and quality customer service.
I’ve been ordering from Bazoo for over a year and I’ve found their products are high quality, great value for money and the packaged rolls look really lovely in your bathroom! I tried a few of the environmentally friendly toilet rolls and found Bazoo the best. Their customer service is really good and they respond quickly - I recently placed two orders by mistake, and realised I hadn’t updated my address and they helped me cancel the first order and made sure my shipment was going to my new address.
Well done Bazoo
Well done Bazoo
I chose Bazoo to play some part in supporting conservation and the environment. However I was delighted to find that the toilet rolls are also beautifully soft, last longer and are value for money. Well done Bazoo.
Bazoo is a great company
Bazoo is a great company providing some great earth friendly products. The toilet roll is better than the rest & my sensative skin has found a compatible loo roll that doesn't dry it put or cause sore spots. Great communication from customer service and fast delivery. You can tailor your subscription & you receive reminders 3 days before your date arrives.
Absolutely love this toilet paper
Absolutely love this toilet paper and it’s such a treat to have it arrive straight to the door. We have also just started using the tissues and they are so nice - definitely will be sticking with them! They have great customer service, responding very quickly to queries and resolving my issue.
Great comunication, fast response to queries
Love what they do, and it's always easy to switch delivery day if I'm away or haven't used all the product before the next scheduled delivery.
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