One Good Thing (OGT) Reviews 271

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product for its excellent quality and delicious flavors, often highlighting the natural ingredients and innovative wrapper-free design as key benefits. People find the bars to be effective fuel for various activities like cycling and running, appreciating their ease of consumption on the go without sticky messes or wrappers. The customer service is frequently described as top-notch, with many consumers commending the responsiveness and helpfulness of the support team. However, some customers also noted issues with subscription management, leading to dissatisfaction. A few other people also felt that the beeswax coating was intrusive or affected the taste, while some found the bars to be dry or difficult to eat during intense exercise.

What people talk about most

Product

Consumers find the product to be positive, consistently praising its quality, flavor, and effectiveness as an... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently impressed by the taste, flavor,... See more

Customer service

Users describe positive interactions with customer service, highlighting the top quality and excellent care... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting issues such as... See more

Subscription

Customers had positive experiences with subscription, finding it convenient for regular use and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using these bars since August 2024 and continue to be amazed by the quality and flavour. I have a sensitive stomach and an environmental passion and both are served well by OGT. The one off... See more

Company replied

Rated 5 out of 5 stars

I’m a cyclist for my regular exercise and I thought I’d give OGT a try… I’m so glad I did because these are great fuel for my rides. They taste great! I bought the variety box of 12 so I’m establishin... See more

Company replied

Rated 5 out of 5 stars

Met Daniel from OGT Snacks at the National Hill Climb Championships in Matlock and decided to give them a try. Ended up buying a box of 12 and I’m honestly so glad I did! The Cherry Bakewell is... See more

Company replied

Rated 5 out of 5 stars

Excellent product, first tried these out last season. I really like the fact that there is no wrapper to open, dispose of or to enable you (if your rubbish at riding a bike like me) to crash. The e... See more

Company replied


Company details

  1. Food Producer
  2. Food Manufacturer
  3. Food Products Supplier

Written by the company

At One Good Thing, we make the world's first wrapper-free oat bars with an edible beeswax-based coating for runners, riders and anyone who likes to move - taking the fuss and faff out of sports and active nutrition. Our small family start-up delivers a hit of honest, all-natural fast and slow-release carbohydrates to help you power through your next adventure. Say goodbye to plastic packaging, sticky fingers and crumbly snack bars; our products just slip straight into a jersey or running vest pocket and are ready to eat right away. With fast, responsive customer care and a commitment to taking plastic out of the environment, we're all set to transform the sports nutrition landscape. Sign up and do One Good Thing today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

It's an amazing idea, however...

It's an amazing idea, but it tastes like cat food. The flavour it's overwhelming with the texture and it ends up being too disgusting. I was hoping for a more soft cookie and with the designated flavour in a form of a gel in the middle, so I ended up being disappointed. But I reckon not everyone can like the same things.

January 27, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hello Magda, thank you for your feedback! Thank you for letting us know it tastes like cat food this is not something we have tried ourselves. We understand they are not for everyone :) Thank you for ordering and trying our OGT bars!

Rated 5 out of 5 stars

Tasty

I decided to give them a try as got so bored of cereal bars. I am not disappointed! Such delicious flavours that actually taste of what they say they are! The eco-friendly factor was just a bonus for me. Great to try something new. I'm hiding them from the rest of my family till I've tried them all ;)

January 29, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hello Bethan, thank you so much for the feedback and the review! We agree they are definitely better than cereal bars! We are pleased you enjoyed the flavours too! Keep them hidden because once they are found they will all be gone :)! Thank you for trying and ordering our OGT bars!!

Rated 5 out of 5 stars

Obsessed 😍

Obsessed with these bars! Taste is amazing, so soft and flapjack like. My favourite has to be the banoffee, they get the flavour spot on! 🍌Love how innovative the edible coating is and doesn’t take away from the bar at all.
Would 100% recommend giving them a go, can’t wait to order more! 😍

January 14, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hello Faye, thank you so much for your feedback and review!! We love that you love the bars as much as we do! We agree the banoffee is delicious! We can't wait to send you more!! Thank you for ordering and trying our OGT bars!

Rated 5 out of 5 stars

Fantastic Product

What great snack to have whilst out running on the trails.
So glad I picked some up at the National Running Show.
The flavour was great and I love that there is no packaging which is so important these days.
Thank you OGT for a fantastic and tasty product 😁

January 27, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hello, thank you so much for your review and feedback! Thank you for coming to see us at the National Running Show! We love that you are supporting us with no packaging too and you enjoyed the flavors too! Thank you for trying our OGT bars, we are glad you love them as much as we do!!

Rated 3 out of 5 stars

Waxy cover ruins the flavour

These were all over my Instagram so I ordered a box of 6 different flavours to try. They came quickly but unfortunately the waxy wrapper is so weird!! If you squeeze out the oaty bit from inside it’s pretty tasty. It’s near impossible to ‘peel’ off the waxy wrapper and it really impacts on the flavour .

January 26, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hello Megan, thank you for your feedback! We understand not everyone will like the coating as it very new being the worlds first wrapper less oaty bar. We will ensure your feedback is passed onto our product innovation team. Thank you for trying and ordering our OGT bars!

Rated 5 out of 5 stars

Perfect on the go snacks

Really great idea, nothing worse than going on a run or hike and having to carry back sticky wrappers!
The flavours are great, I have a personal preference for the fruity flavours (banana, mango, cherry, strawberry).
Took them on a raining 2h run, bag was absolutely soaked yet my snacks were perfect.

January 15, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hi Elodie, thank you very much for your review and feedback! We love to hear that they are the perfect snacks for when you go running, we agree there is nothing worse than having to carry sticky wrappers with you or when your snack gets wet and soggy in your bag! We love the fruity flavors too! Thank you for ordering and trying our OGT bars!

Rated 5 out of 5 stars

Taste amazing

These bars taste amazing, really good idea that’s one small step towards helping the environment. The people at the NEC event working for this brand were also so kind and friendly. Would definitely recommend.

January 25, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hi Alice, thank you so much for your review and feedback! We love that you think our bars taste amazing too and you are supporting us helping the environment too! Our team loved meeting you all at the event! Thank you for your recommendations too! Thank you for ordering and trying our OGT bars!

Rated 2 out of 5 stars

Hmm... off-putting.

I'm sorry but is noone going to say it...they stink. I don't mean they suck, I mean they literally smell. Bad.
I don't think it's the oat snacks themselves but the "edible wrapper" - which looks, feels and tastes like wax. Actual wax. And you can't really remove it.
Look, I love the idea and the snacks inside actually taste pretty good. They fill you up for ages too which is really good for dieting. I just think there's still a lot of work to be done.

January 24, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hi Bridie, thank you for your feedback! We will ensure this is passed onto our product innovation team! We are pleased you enjoyed the taste and they filled you up too. Thank you for trying and ordering our OGT bars!

Rated 1 out of 5 stars

Good idea, awful flavour.

Not for me at all, great idea on paper but the taste is awful unfortunately. Felt tasted like I was eating cardboard covered in beeswax with barely any flavour and Any flavour I could taste was overpowered by the taste of wax. again amazing idea. Delivery was fast enough.

January 24, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hi Jade, thank you for your feedback. We will ensure you feedback is passed onto our product innovation team. We are pleased you received your delivery fast. Thank you for ordering and trying our OGT bars!

Rated 3 out of 5 stars

It’s a shame they have chosen beeswax…

It’s a shame they have chosen beeswax for the coating as I’m vegan so won’t be able to eat these.

January 20, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hi Brandon, thank you for your feedback! We wanted to ensure all of products are natural so we went with beeswax, however things may change in the future! Please keep your eyes peeled for any updates!

Rated 2 out of 5 stars

Honestly good idea but the smell of the…

Honestly good idea but the smell of the wrappers are horrible, can't enjoy it.

January 3, 2024
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Reply from One Good Thing (OGT)

Hi Senita, thank you for your feedback. We will ensure this is passed onto our product innovation team! Thank you for trying and ordering our OGT bars!

Rated 1 out of 5 stars

Personaly this wasnt for me

Personaly this wasnt for me! The texture was too much, the outside shell kind of feels like wax, which i know its not. The flavors tasted lovley what i tried, but i cant get over the outside texture.

January 3, 2024
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Reply from One Good Thing (OGT)

Hi Maisie, thank you for your feedback! We are pleased you enjoyed the flavors and we understand that not everyone will like the edible coating, it is very new. Thank you for ordering and trying our OGT bars!

Rated 1 out of 5 stars

Repulsive

Customer service was spot on and as this is a start up, they must have worked really hard on this product bless them but the taste is absolutely revolting - I can definitely see why edible wrappers haven’t been done before.

I’ve seen on some of their responses to other reviews that ‘you can just peel the wax if you don’t like it’ but they forget to mention just how difficult and faffy this is! I tried to peel mine and it only comes off in small pieces so took me around 5 minutes to peel just one after I’d eventually grabbed a knife to aid me, and even then the wax coating had left a horrible residue taste on the oat bar itself making it unbearable.

Really shocks me with some of these reviews how different other people’s taste buds must be as I can’t imagine who would genuinely like this product as it doesn’t even taste like food it tastes like something that you shouldn’t put in your mouth - makes me wonder if they aren’t getting staff to place orders just so that they can fabricate a positive review…

January 10, 2024
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Reply from One Good Thing (OGT)

Hi Angie, thank you for your review! We are pleased to hear you were happy with customer service. We understand not everyone will like our OGT bars as everybody likes and dislikes different things, but we definitely have a lot of customers that do. Thank you for ordering and trying our OGT bars!

Rated 3 out of 5 stars

After a few chews the taste is really…

After a few chews the taste is really nice. But the first initial taste isn't nice. I ended up taking the beeswax off to eat them. Some were to dry to eat, others were really nice. My 10 year old daughter likes them. It's probably a 5/10 over all. I love the concept tho

January 3, 2024
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Reply from One Good Thing (OGT)

Hi Caitlyn, thank you for your feedback! We will ensure this is passed on to the production team. We are glad your daughter likes them! We are pleased you love the concept too! Thank you for ordering and trying our OGT bars!

Rated 5 out of 5 stars

Brilliant idea and taste

Love the concept and I even quite enjoyed the texture of the wax layer. You can smell the wax (which I quite like) but then the flapjack tastes great and I don’t taste the wax layer at all. They look small but they are very dense. Love them!

January 17, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Hi Hannah, thank you so much for your review and feedback!! We love that you enjoyed the texture and flavours too! Your right they are very dense!! Thank you for ordering and trying our OGT bars!! Enjoy!!!

Rated 5 out of 5 stars

Better than most Snack Box Subscriptions!

I saw this subscription service on tiktok and my curiosity wanted to try it, I ended up switching from another snack related product to OGT and what can I say.. the packaging was very well presented, flavours are very mouthwatering and the product tastes very nice. The edible coating is also tasty! I gave some honest feedback and ideas on what I think they should do in the future and I received a very professional and friendly response.
I have very high hopes for this product and OGT. Very good experience and I highly recommend people give it ago.

January 11, 2024
Unprompted review
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Reply from One Good Thing (OGT)

Thank you Mitchell for your review and feedback! We will ensure you feedback is passed onto the relevant teams! We love that you feel the packaging is well presented and the bars are delicious! Thank you so much for the recommendations, we really appreciate it!!

Rated 5 out of 5 stars

Very tasty & filling

January 2, 2024
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Reply from One Good Thing (OGT)

Hi Karen, thank you for your review and feedback! We love that you agree our OGT bars are very tasty and they fill you up too! Thank you for ordering with us, enjoy your OGT bars!!

Rated 1 out of 5 stars

Amazing idea but poor taste

I love the idea its amazing and Quick delivery but the taste of these are vile, It would be great if i can get my money back.

January 2, 2024
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Reply from One Good Thing (OGT)

Hi Ben, thank you for your review and feedback! We love that you feel the idea is amazing and your OGT bars got delivered quickly! Sorry to hear that you didn't like them, we understand that not everyone will love them :) Thank you for ordering with us and trying our OGT bars!

Rated 5 out of 5 stars

Give this a try

Product lived up to expectations. Speedy delivery.

January 2, 2024
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Reply from One Good Thing (OGT)

Hi Jenny, thank you for you review and feedback! We are pleased they met your expectations and they were delivered quickly! We hope you enjoy our OGT bars!!!

Rated 4 out of 5 stars

The concept is great

The concept is great, its a great conversation starter on reducing waste and wrappers and a very fitting idea for cyclists, marathon runners and any other participants in endurance sports. For the general public it’ll most likely be a hit and miss. I didn’t really mind the beeswax taste at first but I resented it a little more each time. However the flavours of the actual flapjack are good and taste similiar to other flapjacks i’ve had though the texture is bit different. I was happy to try these and was quite fascinated by them.

January 4, 2024
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Reply from One Good Thing (OGT)

Hi Sal, thank you for your review and feedback! We love the fact you like our mission and people are talking about it too!

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