Paw Couture Reviews 446

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and beautiful designs. Many appreciate the quick delivery and the careful, attractive packaging of their orders. The customer service is frequently highlighted as excellent, with people finding the team responsive and helpful with inquiries and exchanges. However, some customers mentioned issues with certain products, specifically that some items did not wash well or that the material cracked after a few uses, particularly with specific leatherette sets. A few also noted that the colors of some products appeared different in person compared to online images.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers frequently praise the... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of placing... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Delivery, lovely packaging. Quality of harness and size really good. Lots of nice comments walking my Poochon dog (small size ordered). On initially making an online enquiry about 'out of sto... See more

Rated 5 out of 5 stars

They were responsive and helpful when I had initial questions. After I delivered there was a delay beyond their control, but they kept me updated on that. Now the items are here we’ve had nothing but... See more

Rated 5 out of 5 stars

This week received a lovely lead and collar as a gift from my daughter for my cocker spaniel. Omg I love it, first time he has had a matching lead and collar and looks amazing. Paw couture responded... See more

Rated 5 out of 5 stars

I accidentally placed an order but I'm so pleased I did. The sailor bow and poo bag holder in picnic plaid are so pretty to look at and are really good quality. In fact I liked them so much that I've... See more


Company details

  1. Pet Supply Store
  2. Clothing Store

Written by the company

Fashion for the fiercely dressed and dog obsessed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

446 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional products…

Gorgeous harness lead collar and poop bag!
Suits my boy Frank so well. Feels nice too and beautifly presented.
Would highly recommend and will buy from again 👌

August 30, 2023
Rated 5 out of 5 stars

Quick delivery with products that are…

Quick delivery with products that are excellent quality.
A slight mistake was made with my order, but the company replied almost immediately, and quickly rectified the problem at no cost to me. Would definitely recommend this company again and will go to them in the future!

July 27, 2023
Rated 5 out of 5 stars

I would highly recommend Paw Couture

I would highly recommend Paw Couture. Quality products, infact some of the best I’ve ever seen. Great colours and designs. The pricing is fair. Quick shipping. Presentation is very heart warming. My dogs both wear harnesses from Paw Couture which get compliments every time we are out. Keep up the great work. May I add that the customer service is very professional and fair, I had initial query about the colours but they contact with customer service made me feel valued and at ease. Infact I then went on to double my order.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Really great products

Really great products, high quality and intresting designs that catch your eyes, true to size, fit my puppy perfectly and looked great.

June 26, 2023

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