Paw Couture Reviews 444

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including harnesses, leads, and collars, often highlighting their beautiful designs and vibrant colors. Many appreciate the quick delivery and the lovely, thoughtful packaging of their orders. The customer service also receives frequent commendation for being helpful, responsive, and efficient in resolving issues like sizing problems or accidental orders. However, some people mentioned that certain products, particularly those with specific designs or materials, did not wash well or showed signs of wear and tear after a few uses, especially in rainy weather. A few customers also noted that the colors of some items appeared different in person compared to their online representation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers consistently praise the quick and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Delivery, lovely packaging. Quality of harness and size really good. Lots of nice comments walking my Poochon dog (small size ordered). On initially making an online enquiry about 'out of sto... See more

Rated 5 out of 5 stars

This week received a lovely lead and collar as a gift from my daughter for my cocker spaniel. Omg I love it, first time he has had a matching lead and collar and looks amazing. Paw couture responded... See more

Rated 5 out of 5 stars

I accidentally placed an order but I'm so pleased I did. The sailor bow and poo bag holder in picnic plaid are so pretty to look at and are really good quality. In fact I liked them so much that I've... See more

Rated 5 out of 5 stars

The quality of these is truly impressive. I purchased two sets—the Christmas-themed one my Poppie is currently sporting, and she looks stunning in it. I've also picked out the pink sparkle set as her... See more


Company details

  1. Pet Supply Store
  2. Clothing Store

Written by the company

Fashion for the fiercely dressed and dog obsessed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, I ordered the wrong size and they helped me to sort it out! Order not arrived yet but on its way. Very happy so far!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality harnesses and leads

Great quality harnesses and leads, love the offers. Everything is well made and we get lots of compliments when we are out. Will be purchasing more! Wish I could upload a photograph.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Harness and lead set was purchased…

Harness and lead set was purchased specifically for going on holiday and making my princess stand out absolutely lovely material and pattern, very sturdy fastening and looks beautiful on. Only downside was it cost a little more but you pay for quality and that is what you get. Sizing charts on site are true to size and the best I’ve found anywhere yet where you don’t have to put your own sizes in. Would recommend to anyone and will definitely be back myself to purchase more. 5 stars

December 27, 2024
Rated 5 out of 5 stars

Stunning doggy harness

Absolute delight of a company! I ordered a harness set for a wedding my dog is attending and it’s beautiful. I received it in a timely fashion and the fit and quality of the harness is excellent. Will definitely be shopping here again!

August 27, 2025
Rated 5 out of 5 stars

So Pretty

I accidentally placed an order but I'm so pleased I did. The sailor bow and poo bag holder in picnic plaid are so pretty to look at and are really good quality. In fact I liked them so much that I've just ordered the matching collar ! Delivery was extremely quick and I loved the attention to detail with the message ' your waggy tail mail has arrived ' that was on the outside of the box . The items were also wrapped beautifully inside the box. I absolutely love them and Bella looks adorable in the sailor bow ❤️🤍 Thank You

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality

Quick Delivery, lovely packaging. Quality of harness and size really good. Lots of nice comments walking my Poochon dog (small size ordered). On initially making an online enquiry about 'out of stock' goods, the response time was also very efficient.

Second harness set ordered. Will definitely be using Paw Couture again!

July 29, 2025
Rated 5 out of 5 stars

Great products

Lovely products for both male and female dogs. Good clear sizing and great quality. My go to place for harnesses, collars and leads. Would be brilliant if they added dog tags to the collection as I like to have gold/silver/black to match the metal of the set I’m buying.

June 25, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look