Paw Couture Reviews 444

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including harnesses, leads, and collars, often highlighting their beautiful designs and vibrant colors. Many appreciate the quick delivery and the lovely, thoughtful packaging of their orders. The customer service also receives frequent commendation for being helpful, responsive, and efficient in resolving issues like sizing problems or accidental orders. However, some people mentioned that certain products, particularly those with specific designs or materials, did not wash well or showed signs of wear and tear after a few uses, especially in rainy weather. A few customers also noted that the colors of some items appeared different in person compared to their online representation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers consistently praise the quick and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Delivery, lovely packaging. Quality of harness and size really good. Lots of nice comments walking my Poochon dog (small size ordered). On initially making an online enquiry about 'out of sto... See more

Rated 5 out of 5 stars

This week received a lovely lead and collar as a gift from my daughter for my cocker spaniel. Omg I love it, first time he has had a matching lead and collar and looks amazing. Paw couture responded... See more

Rated 5 out of 5 stars

I accidentally placed an order but I'm so pleased I did. The sailor bow and poo bag holder in picnic plaid are so pretty to look at and are really good quality. In fact I liked them so much that I've... See more

Rated 5 out of 5 stars

The quality of these is truly impressive. I purchased two sets—the Christmas-themed one my Poppie is currently sporting, and she looks stunning in it. I've also picked out the pink sparkle set as her... See more


Company details

  1. Pet Supply Store
  2. Clothing Store

Written by the company

Fashion for the fiercely dressed and dog obsessed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

444 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality

Great quality, great service. My pup is 10 months old and I’ve bought a lot of harnesses, collars and leads from various different places. By far Paw Couture out ways the quality especially after washing. Cannot recommend them enough xx

February 26, 2025
Rated 5 out of 5 stars

The quality is Great

The quality is great, the designs and colours are really nice. Orders come quickly. I’ve not had any problems so would definitely recommend.

February 24, 2025
Rated 5 out of 5 stars

Really nice quality

Really nice quality dog leads and collars. Just ordered another set of collars as spares because we love them so much. They’ve even lasted a week of my dogs playing on the beach and in the sea. And of course they look beautiful.

February 5, 2025
Rated 5 out of 5 stars

Excellent dog harness sets

Excellent dog harness sets. Very stylish & great that you can get the poop bags to match. I’ve also bought the blankets that match the harness sets, which is so soft on both sides. Customer service is excellent as well, as I’ve had to email recently due to an error I made, and they’re so helpful & quick to reply.

January 1, 2025
Rated 5 out of 5 stars

Pink champagne

I am very pleased with the service provided. Pink champagne collar and bow along with lead and poo bag holder is really lovely on my dog. Wouldn't hesitate to buy again from this company.

December 30, 2024
Rated 5 out of 5 stars

Such lovely harnesses.

Such lovely harnesses, and the Bundles contain everything you need at a good saving on individual prices. Everything is excellent quality, with the gold metal work on the luxury collections really adding to the high end look. I bought 2 bundles as I couldn't decide between them, and was so impressed, I bought 2 more!

December 27, 2024
Rated 5 out of 5 stars

Harness

I am very pleased with my purchase the quality of these Harnesses is excellent I don't know how many people have passed comment on them.

October 29, 2024
Rated 5 out of 5 stars

Good quality goods

Brilliant prompt service. Sent a query before buying and was quickly answered Really pleased with the quality of harness and lead. Price is on the cusp of the top of what I would pay. Will certainly order again

October 30, 2024

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