Paw Couture Reviews 446

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including harnesses, leads, and collars, often highlighting their beautiful designs and vibrant colors. Many appreciate the quick delivery and the lovely, thoughtful packaging of their orders. The customer service also receives frequent commendation for being helpful, responsive, and efficient in resolving issues like sizing problems or accidental orders. However, some people mentioned that certain products, particularly those with specific designs or materials, did not wash well or showed signs of wear and tear after a few uses, especially in rainy weather. A few customers also noted that the colors of some items appeared different in person compared to their online representation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers consistently praise the quick and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick Delivery, lovely packaging. Quality of harness and size really good. Lots of nice comments walking my Poochon dog (small size ordered). On initially making an online enquiry about 'out of sto... See more

Rated 5 out of 5 stars

This week received a lovely lead and collar as a gift from my daughter for my cocker spaniel. Omg I love it, first time he has had a matching lead and collar and looks amazing. Paw couture responded... See more

Rated 5 out of 5 stars

I accidentally placed an order but I'm so pleased I did. The sailor bow and poo bag holder in picnic plaid are so pretty to look at and are really good quality. In fact I liked them so much that I've... See more

Rated 5 out of 5 stars

The quality of these is truly impressive. I purchased two sets—the Christmas-themed one my Poppie is currently sporting, and she looks stunning in it. I've also picked out the pink sparkle set as her... See more


Company details

  1. Pet Supply Store
  2. Clothing Store

Written by the company

Fashion for the fiercely dressed and dog obsessed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

446 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic items

Fantastic items - I ordered a harness, lead and collar and I am so impressed with the good quality. Its nicely made, sturdy and looks amazing on my dog.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Amethyst safari

All lovely arrived very quickly & beautifully packaged. My only problem is the lead is rough on my hands as I have MS. Might be a good idea to pad the length of the lead as well as the handle.

May 31, 2024
Rated 5 out of 5 stars

Beautiful items received for my new…

Beautiful items received for my new puppy. Beautifully packaged also. Many compliments already received and asking where I purchased. Very pleased, will definitely be buying more items and would 100 percent recommend.

May 28, 2024
Rated 5 out of 5 stars

Lovely items

Lovely items, great quality, only problem is I have far too many as I love the designs so much

May 28, 2024
Rated 5 out of 5 stars

Excellent quality lead and collar

Ordered our new puppy a matching collar and lead, and we are really pleased. Really good quality and really well packaged and presented ( would make a great present). If you're not sure, go for it, order and you wont be disappointed!

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic items

Fantastic items - I ordered a harness, lead and collar and I am so impressed with the good quality. Its nicely made, sturdy and looks amazing on my dog.
Will definitely order again and highly recommend.
Thank you so much Paw Couture

April 3, 2024
Unprompted review

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