Positive Business Communications Ltd Reviews 42

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

As always, Jane, my account manager, has gone above and beyond to secure the best deal on my mobile upgrades. The service is consistently fast, efficient, and professional, while still being frie... See more

Rated 5 out of 5 stars

Second time I've used these guys to repair/replace my work phone. Again, service, communication and advice was brilliant. So rare these days it's a breath of fresh air. Dan, Amanda and team, thanks ag... See more

Rated 5 out of 5 stars

Straight talking, honest and most importantly reliable. We moved our business to Positive for their great customer service most of all. They recently ported over 30+ numbers for us and the minor iss... See more

Rated 5 out of 5 stars

PBC understand that personal service and making it easy for customers to be customers still matters in the digital age. First class personal service from all involved including James, the Richards, an... See more

Company details

  1. Telecommunications Service Provider

Written by the company

A different kind of communications business, providing a consultative and customer focused approach to your business communication needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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Rated 5 out of 5 stars

Excellent Service

As always, Jane, my account manager, has gone above and beyond to secure the best deal on my mobile upgrades.

The service is consistently fast, efficient, and professional, while still being friendly and approachable.

I would highly recommend Positive Business Communications Ltd to any organisation looking for practical, effective solutions.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

I.S. Director

Highly recommend Positive Business , the team, are great to work with. They always go the extra mile to resolve issues with our telecoms. Excellent customer service and value for money.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Helpful and Reliable Service

Extremely Helpful and Reliable Service

Our company has been using Positive Business Communications Ltd for the last few years, and I can honestly say we’ve never had a single issue. They are always extremely helpful and the first to solve any problem, no matter how big or small. Their dedication to customer service is unmatched, and I truly wish all our suppliers had this level of work ethic.

A special shoutout to Dan, who went above and beyond by kindly lending us a 5G router for our new site without any extra cost. That kind of kindness and support is rare these days and shows how much they genuinely care about their clients.

If you’re looking for a reliable, professional, and customer-focused provider, I highly recommend Positive Business Communications Ltd. It is a fantastic company with an amazing team!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer care and service

Second time I've used these guys to repair/replace my work phone. Again, service, communication and advice was brilliant. So rare these days it's a breath of fresh air. Dan, Amanda and team, thanks again. Fantastic customer care from start to finish.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

The clue is in the name.. Positive!

The clue is in the name :) It is a pleasure to be working with a business that are positive about their service to their customers.
Rich and Emma are a pleasure to work with, with both both them having a can do attitude to get things done.
Looking for a Mobile Phone Support Company? Then look no more, these are the guys for you!

February 5, 2023
Unprompted review
Rated 5 out of 5 stars

A Fantastic Experience with PBC - Highly Recommended!

As a long-time customer of Positive Business Communications Ltd, I am consistently impressed by their exceptional service and high-quality products. From my very first order to my most recent, they have never failed to exceed my expectations. The team's personalized responses and prompt delivery reaffirm my trust in their commitment to customer satisfaction. I highly recommend them to anyone seeking a reliable and outstanding company to do business with. Their dedication to excellence has kept me a loyal customer, and I look forward to continuing our positive relationship in the future.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

My company Velocity academy needed a…

My company Velocity academy needed a phone system that could be fit in with how we worked. We do a lot of work were we are outside. So after discusions with Rich he recomended Horizin. This system allowes our fixed office phone to come with us on our mobiles wherever we are. We had a couple of teathing issues on set up but nothing major and was more my fault. However as soon as i called Rich it was sorted in minutes. His service has been seco nd to none. I highly recomend Rich and his team. Excellent service.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

PBC understand that personal service matters!

PBC understand that personal service and making it easy for customers to be customers still matters in the digital age. First class personal service from all involved including James, the Richards, and Emma. Simply ask what you want to achieve and PBC will help you do it, without fuss, in a timely manner and treat you as a customer that matters to them.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Name Says it all "Positive Business"

Positive Business Comms offer a first class service, always happy to help and go the extra mile to keep there clients (me) happy.
Any query gets dealt with quickly and with ease.
Always a pleasure dealing with them.

(I was not paid to say this)

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

excellent, went the extra mile.

I dealt with Emma Jayne Bradbury who was very professional. Unfortunately the initial phone i chose wasn't available due to Apple's EOL policy so she assisted by giving options and ensuring my order was updated accordingly. Very efficient, friendly and Helpful.

September 30, 2021
Unprompted review
Positive Business Communications Ltd logo

Reply from Positive Business Communications Ltd

Thanks Steve! It was a pleasure assisting you with your device order.

Rated 5 out of 5 stars

I found Emma Jayne Bradbury to be very…

I found Emma Jayne Bradbury to be very Professional and extremely helpful in assisting me with the purchase of my new phone .
I would recommend this company to anyone considering purchasing a new phone .

September 29, 2021
Unprompted review
Positive Business Communications Ltd logo

Reply from Positive Business Communications Ltd

Thanks for placing your order with us Graham - it was pleasure assisting you with choosing a new device. We hope you enjoy it!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. I used the online 'chat' and asked for different phone comparison. This was sent within minutes. Nothing was to much trouble and I received all the information I needed to make my choice. Once ordered I received a confirmation and was offered a colour choice, which i was not expecting. Great service from Emma Jayne and the team.

September 28, 2021
Unprompted review

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