Positive Business Communications Ltd Reviews 42

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

As always, Jane, my account manager, has gone above and beyond to secure the best deal on my mobile upgrades. The service is consistently fast, efficient, and professional, while still being frie... See more

Rated 5 out of 5 stars

Second time I've used these guys to repair/replace my work phone. Again, service, communication and advice was brilliant. So rare these days it's a breath of fresh air. Dan, Amanda and team, thanks ag... See more

Rated 5 out of 5 stars

Straight talking, honest and most importantly reliable. We moved our business to Positive for their great customer service most of all. They recently ported over 30+ numbers for us and the minor iss... See more

Rated 5 out of 5 stars

PBC understand that personal service and making it easy for customers to be customers still matters in the digital age. First class personal service from all involved including James, the Richards, an... See more

Company details

  1. Telecommunications Service Provider

Written by the company

A different kind of communications business, providing a consultative and customer focused approach to your business communication needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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Rated 5 out of 5 stars

Fab professional service

Fab professional service, and a country mile ahead of the completion. Thank you Emma and Richard always a pleasure dealing with you.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

An amazing service that allowed our…

An amazing service that allowed our organisation to entrust Emma to advise on the best solution to service our requirements for users from various backgrounds.

An easy transition of network provider with updates on the progress throughout.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Top service!

We've dealt with Richard for 25 years and he's always looked after us really well! Always there if you need him and will go the extra mile to sort out any issues you may have. Cannot rate him highly enough!

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Positive business are the business

Positive business are the business. Great service from the moment we first made contact, they handled everything and made the whole process hassle free. Working with Rich and Emma is real a pleasure and I would strongly recommend this company to anyone looking for a communications provider that delivers. Thanks to all the team.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Accountable, Efficient, Effective.

Fantastic ownership and support throughout the process from tender to migration. Working with Emma and Kerry has been a pleasure. Always going above and beyond in looking after the migration of our users. Made the process a breeze for me, which was very much appreciated. Would recommend to anyone.

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Offered clear and honest advice at all times, nothing was too much trouble, even with constant changes in our needs.
Nothing was too much trouble, I would happily recommend Positive Business Communications to anyone.

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

Positive by name.......

Having worked extensively with Positive Business, we have found them to be supremely professional and knowledgable in their approach. Striving for excellence in customer service is at the heart of their approach and this is evident in all our dealings with them. Would be more than happy to recommend them to companies of all sizes.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Personal, industry-leading customer service!

I have worked with Richard for well over a decade now, with him always being my first port of call for all things comms!

Personal, industry-leading customer service that doesn't just stop once the initial deal is complete, with Richard and his team continuing to deliver outstanding service and always being on hand to assist with their excellent knowledge in the communications industry throughout.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Positive by name Positive by Nature.

Positive by name Positive by Nature.

As always a fantastic service Richard, Kerry and the team always ensure you have the best experience and customer care is second to none.

I cannot praise them enough always a pleasure to do business with them.

Everyone deserves to have a bit of Positive Business in their lives.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Customer care at it's best!

Brilliant service from start to finish. Nothing too much trouble and issues, because let's face it there are always some, were dealt with in a very professional manner.

My mantra is "A customer doesn't care how much you know until they know how much you care!"

Richard and the team really care and you know it.

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

Straight talking

Straight talking, honest and most importantly reliable. We moved our business to Positive for their great customer service most of all. They recently ported over 30+ numbers for us and the minor issues we had, caused by our team mostly, were dealt with swiftly and effectively.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Thanks Team Positive

Thanks Rich, Kerry and Emma for being so patient with us all in our change over. Nothing has been too much trouble and you have answered queries regardless of day or time.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

Required two Samsung A10s phones

Required two Samsung A10s phones, informed they are no longer available, advised of similar alternatives and pricing. Order placed, confirmed next day delivery.

Very quick, helpful and efficient. As their website domain implies, nothing negative to comment on and would recommend them.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with

Rich from PBC sorted out our business with a great deal on our company mobile phones. He was incredibly helpful throughout the process, making things as easy for us as possible. He has also been hugely supportive since we took out the contract, liaising with the provider on our behalf, assisting our staff with general queries and supplying some additional phones. A great company to work with, we definitely wont be looking elsewhere for our future contracts.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Prices

Superb service from Richard at Wearepositive. Always finds the most cost effective solution for my business whilst providing a first class after sales service. Would highly recommend.

September 25, 2020
Unprompted review

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