Riley Reviews 809

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant reduction in irritation compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and ease of managing orders. However, some people mentioned issues with the plastic applicators on tampons and the plastic wrapping of pads, expressing concerns about environmental impact. A few other people also felt that the tampons were not absorbent enough, leading to leakage, or that the shape of the tampons was not ideal.

What people talk about most

Product

Consumers find the product to be positive, often praising its comfort, quality, and organic, chemical-free... See more

Quality

People report positive experiences with quality, highlighting that products are soft, comfortable, and made... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Subscription

Users describe positive interactions with subscription. Customers praise the convenience, ease of management,... See more

Service

Customers consistently report positive experiences with the service. Many praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Quality and everything is perfect !

Quality and everything is perfect !! Easy to use and it's really ecological and on long-term less expensive

February 14, 2025
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Reply from Riley

Thank you so much for your lovely review, Ilaria!
We're thrilled to hear you're loving the quality of our products and the convenience.

Team Riley x

Rated 4 out of 5 stars

Review

Never running out of pads.
Having them come in d post .

February 5, 2025
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Reply from Riley

So glad you're loving the convenience of our products. Thank you so much for your support, Catherine.

Team Riley x

Rated 5 out of 5 stars

Fantastic brand and mission

I love that this brand champions female health by using organic cotton, fights period poverty and delivery has always been really quick!

March 3, 2025
Unprompted review
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Reply from Riley

Vivienne, this absolutely made our day 💛
Supporting female health and fighting period poverty is at the heart of everything we do, so hearing this means so much. We're also delighted that you've had a great experience with our organic cotton products and speedy delivery.
Thank you for being a part of the Riley community x

Team Riley x

Rated 5 out of 5 stars

Simple and always ready

Love how simple and easy they have made periods for me! Always prepared! Pantiliners are so comfy and have no smell!

February 28, 2025
Unprompted review
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Reply from Riley

Kate, we love hearing this! Making periods easier is exactly what we’re here for. So glad you’re loving the comfort of our pantyliners.

Team Riley x

Rated 5 out of 5 stars

What we didn’t know we needed…

Subscription service is ideal as we are an all female company. I love the variety, the ethos of the company and that they are an Irish company.

February 27, 2025
Unprompted review
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Reply from Riley

Tonya, this is amazing to hear. We love that Riley is supporting your all-female team. So glad you’re enjoying the products and our ethos. Thank you for being part of our community!

Team Riley x

Rated 5 out of 5 stars

I bleedin love them…❤️

I have been a subscriber to Riley since they first launched and I have to say their products have been consistently excellent, always delievered on time and great quality. I like that you can personalise your bundles and make changes at any time. My delivery comes every 3 months and I love the discrete packaging at my door but the glamour of the products when you open up the package. I recommend to every and I have never used any other period products since….sign up now…you will bleedin love them!

February 27, 2025
Unprompted review
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Reply from Riley

This absolutely made our day ❤️
Knowing you've been with us since the very start and still love everything about Riley means the world. We're so happy you appreciate the quality, flexibility, and little touch of glamour inside every package.

Thank you for your support and for spreading the word, it means the world to us!

Team Riley x

Rated 5 out of 5 stars

High quality ,period.

The mail service works really well and you can adjust the order as needed.
Products are really good quality.
It's also great to see the free products on campus and in other locations.
I really like the heat packs! My kids now offer to heat it for me when they know it's the worst day painwise for me :)

February 27, 2025
Unprompted review
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Reply from Riley

Sarah, this is so lovely to hear💛
We're thrilled you're happy with the quality and flexibility of your subscription, and it’s amazing to know you've spotted our free products on campus and around town.

Also, your kids heating up the heat pack for you? That’s just the sweetest thing. Wishing you many more cozy, pain-free days!

Team Riley x

Rated 5 out of 5 stars

I absolutely love Riley

I absolutely love Riley! As a mother of 3 daughters it’s so nice to support a sustainable, Irish brand that was founded by (and is led by) amazing women. Thank you for the amazing quality products, delivery and customer service. I’ve even gone so far as to ensure that we provide Riley products in the bathrooms at work and my colleagues agree, it’s a fabulous brand and share the feel-good factor in supporting a home-grown, earth-friendly, Irish brand. Never change, Riley!

February 27, 2025
Unprompted review
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Reply from Riley

Edel, this means the absolute world to us!
Knowing that Riley is part of your home and workplace is incredible, and we’re so grateful for your support. It’s amazing to have champions like you who share our passion for sustainability.

We promise to keep doing what we do, thank you for supporting us along our journey!

Team Riley x

Rated 5 out of 5 stars

Best product

Riley is by far the best thing I have subscribed to. They are so comfortable compared to other brands and you don’t have to worry about running low on products ever again. Definitely recommend!

February 27, 2025
Unprompted review
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Reply from Riley

Knowing Riley is the best subscription you’ve signed up for means so much, Siobhan. We're so happy you love the comfort and convenience - no more last-minute panic!
Thank you for the recommendation and for being part of our community.

Team Riley x

Rated 5 out of 5 stars

After suffering sensitivity issues as I…

After suffering sensitivity issues as I moved into my 30s and becoming more aware of protecting my skin and general health, I became a subscriber of Riley about a year ago and I'm so glad I did! The subscription service means you don't have to worry or think about ever running out! I've already converted friends to this amazing service and ive no doubt its reduced previous skin irritation I once had. Super happy to support such a great business

February 27, 2025
Unprompted review
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Reply from Riley

We’re so glad Riley has been a game-changer for you, especially in helping with sensitivity and skin health. Knowing you've even converted friends to our service is the biggest compliment.
Thank you for your support, Stephanie, we're so happy to have you as part of our community.

Team Riley x

Rated 5 out of 5 stars

Comfortable pads…

The pads are much more comfortable than high street brands and much easier to unpeel. It's great to know they're organic and I'm not polluting my body with them.

February 26, 2025
Unprompted review
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Reply from Riley

Niki, this is so lovely to hear 💛
Comfort and peace of mind are exactly what we aim for, so knowing you’re happy with our organic pads means the world. Thank you for your support!

Team Riley x

Rated 5 out of 5 stars

Great product & ServiceGreat subscription service & product

Great subscription service & product , deliveries a always on time & you get a shipment notification. I’ve been a subscriber over a year now & I am a very happy customer.

January 22, 2025
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Reply from Riley

We’re thrilled that you love the subscription service and reliability of our deliveries, Sophie. Your support over the past year means the world to us, thank you for being part of the Riley community!

Team Riley x

Rated 5 out of 5 stars

Great product

Great customer service
Love the product
Hope other women realise the benefits of a chemical free and environmentally friendly product such as this, both for their health and the environment
Not overly priced either very affordable

January 25, 2025
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Reply from Riley

We're all about better period care for both your health and the planet, so hearing this is amazing. Thank you for your support, Sheenagh!

Team Riley x

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic products, tried them all, great quality and even better when you know they’re made without any of the nasty chemicals that go into the shop bought ones. Very impressed with it all. Delivery is very quick too. Will buy again. Highly recommend!!

January 13, 2025
Rated 3 out of 5 stars

Gets the job done, but expected a bit more

I didn't feel that the liners suited my needs and I would love to see a pad without wings. Its a good product, I like how they are unsented, just didn't feel the products were quite right for me.

Ordering was easy and delivery was fast and efficient.

December 30, 2024
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Reply from Riley

Hi Audrey,

Thank you do much for taking the time to share your thoughts!

While we’re delighted that you liked the natural, fragrance-free aspect of our products, but we’re very sorry to hear our winged pads and pantyliners weren’t the quite the right fit for you.

We know how important it is to feel fully comfortable and supported by your period care, and completely understand that preferences vary. While we don’t currently have a wing-free option for our pads, we’re always trying to improve our products so your feedback is invaluable to us.

If you have any other thoughts or would like to share more about your experience, we’d love to hear from you at hello@weareriley.com.

Thank you again for trying Riley and for supporting sustainable period care, it really means the world to us 💜

Team Riley x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

January 4, 2025
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Reply from Riley

Thank you so much for your kind words, Patricia! We’re so glad to hear that your experience with our customer service was excellent.

Team Riley x

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