Riley Reviews 809

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant reduction in irritation compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and ease of managing orders. However, some people mentioned issues with the plastic applicators on tampons and the plastic wrapping of pads, expressing concerns about environmental impact. A few other people also felt that the tampons were not absorbent enough, leading to leakage, or that the shape of the tampons was not ideal.

What people talk about most

Product

Consumers find the product to be positive, often praising its comfort, quality, and organic, chemical-free... See more

Quality

People report positive experiences with quality, highlighting that products are soft, comfortable, and made... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Subscription

Users describe positive interactions with subscription. Customers praise the convenience, ease of management,... See more

Service

Customers consistently report positive experiences with the service. Many praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

1000% recommend this

I love this product not only is it women owned brand, like who better to understand periods then women also i stop having any irriation i use to have using other products. Makes having monthly periods easier ps love their cute travel bag, i have been using their tampons and pads for a year now and i wont go back to other brands ever

April 4, 2025
Unprompted review
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Reply from Riley

Hi Ruth,

Wow, what amazing news to hear your irritation has eased Ruth. Thank you so much for sharing your lovely feedback.

Lauren
Team Riley x

Rated 5 out of 5 stars

So light to feel when wearing

So light to feel when wearing
No irratation

February 20, 2026
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Reply from Riley

Hi Carmel,

Two things we strive to give our customers, the feeling of wearing nothing at all and making sure anyone with sensitivities can use our products. Thank you for sharing!

Lauren
Team Riley x

Rated 5 out of 5 stars

Tampons

Love the comfort and super quick delivery

March 19, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Clare,

Thank you so much for the kind feedback, it means the world to us!

Lauren
Team Riley x

Rated 5 out of 5 stars

Fast delivery, high quality, and comfortable

These products were delivered so quickly—and I mean at my door in the next day! Not to mention the quality of the pads and tampons! Most of the time with organic menstrual products, the adhesive isn’t sticky enough or the applicator is hard to use, but that was not the case at all with Riley. I was comfortable all day and had no problem with things shifting around in my sleep.

February 26, 2026
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Reply from Riley

Hi Madeliene,

Delighted to hear they got to you so soon, our warehouse work hard to make sure your products are delivered quick and safe. Thank you so much for sharing such kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products!

Loved the products and have the added bonus of supporting local Irish business.

February 25, 2026
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Reply from Riley

Hi Mary,

We love to hear the local support! Thanks a mil!

Lauren
Team Riley x

Rated 5 out of 5 stars

Definitely Recommend, from one Endo Warrior to another!

As someone with endometriosis, Adenomyosis and fibroids I was very nervous to sway from trusted products but knew I had to start using something plastic free….All I can say is that I WISH Riley was around years ago! I love knowing I’m putting something a lot less damaging into my body but it still doing the job it’s there to do. Especially on the first few days of my period when it’s super heavy!!! Thank you and keep going :)

March 25, 2026
Unprompted review
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Reply from Riley

Hi Niamh,

We are so happy you have come across us and find our products are supporting you. That is a dream to hear and thank you so much for sharing!

Lauren
Team Riley x

Rated 5 out of 5 stars

Very helpful

Very helpful, wonderful product. Would highly recommend

March 16, 2026
Unprompted review
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Reply from Riley

Hi Sinead,

Thank you so much for your kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley products are ESSENTIAL for menstruating girls, teens and women.

I just love Riley products. I have two teenage daughters and we began using Riley about 4 years ago. It is a huge comfort to know that they are not using products every month that could potentially harm them. The little and big pouches are great too for school. I wish Riley was around when my 4 sisters and I needed them! I use the pantyliners and they are great. (Maybe create a pantyliner for a thong?) That would be even better. All of the packaging is recyclable. It is even better that the products now come in boxes rather than packets as the boxes are easier to store and anything other than plastic is great. The subscription is easy to manage too. We had so many supplies one stage we could have started a shop but it is easily skipped so you can use up what you have and be ready for the next delivery. Customer service is brilliant too as I had accidentally created two subscriptions which caused some confusion but it was efficiently dealt with. Riley products are ESSENTIAL for menstruating girls, teens and women. Well done team Riley.

March 23, 2026
Unprompted review
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Reply from Riley

Hi Gina,

Thank you so much for sharing your honest and kind thoughts. It is so lovely to read that our products aren't just supportive for you but your girls too. Such a good idea about the pantyliners for thongs, I will make sure to share that feedback to the wider team and we love to hear our subscription model is working for you.

Thanks again,

Lauren
Team Riley x

Rated 5 out of 5 stars

Great customer support

I had a small issue placing my first order and Lauren helped me out quickly and efficiently.
Great to have such an impressive customer service experience.

March 23, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Sarah,

I was only delighted to help and thank you so much for sharing such lovely feedback.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love Riley pads

Love Riley pads. Can’t believe Iv only discovered them at the humble age of 41 . I’d never actually considered how bad the usual products on the market were. The world needs to know 🙂 I will definitely be recommending Riley x

March 22, 2026
Unprompted review
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Reply from Riley

Hi Leeann, we love to hear this and delighted you discovered us at all! Definitely spread the word, it means the world to us.

Lauren
Team Riley x

Rated 5 out of 5 stars

Just tried my 1st purchase - V. Happy.

Just had a chance to try out my first purchase. Really happy with the pads. No leaks day or night time. Very comfortable to wear, don't feel them at all on the go.

Highly recommend.

February 21, 2026
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Reply from Riley

Hi Tara,

Thank you so much for your kind words, we love to hear such fab words after a first purchase.

Lauren
Team Riley x

Rated 5 out of 5 stars

Brilliant service

Brilliant service, received very quickly in post. Products are excellent.

February 20, 2026
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Reply from Riley

Delighted to hear Patricia, enjoy the products!

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley products are amazing

Riley products are amazing! Love knowing that the products I am using are not harmful to my body. Used to get thrush on and off, and haven’t suffered since using them. Have since realised it was clearly the chemicals that were in the previously used items. Thanks Riley!

February 12, 2026
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Reply from Riley

Hi Anna,

Delighted to hear that our products are helping reduce the thrush. Hearing this type of feedback means the world to us!

Lauren
Team Riley x

Rated 5 out of 5 stars

Would recommend

Good products. The Customer Service team were very helpful when I needed to cancel an order that I put through by accident, and you're talking to a human. I've fully switched from tampax/always products to Riley now as they're more sustainable.

March 19, 2026
Unprompted review
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Reply from Riley

Hi,

Thank you so much for your kind words and we love that our products are working so well for you.

Thanks a mil,

Lauren
Team Riley x

Rated 5 out of 5 stars

Highly recommend these tampons

Ordering was easy and arrived quickly. Bought the applicator, medium and larger tampons. The applicator is easy to use. Tampons have good absorbancy and there was no leaking. Would not go back to using other tampons now.

March 11, 2026
Unprompted review
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Reply from Riley

Hi Cliona,

Delighted to hear you are now a huge supporter of our products and that they are arriving efficiently. Thank you so much for sharing.

Lauren
Team Riley x

Rated 3 out of 5 stars

Size is a bit small else amazing product!!

The pad is very absorbent. Only issue is the pad is very small. Would love if the pad size is a bit wider and tad bit longer. I dont have heavy flow and yet because of size ended up with leakage

February 10, 2026
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Reply from Riley

Hi Jess,

Thank you so much for sharing your thoughts, we really value our customers letting us know where we can improve. I’ve shared your feedback with the wider team, as it’s incredibly helpful for us.

I’d love to reach out to you via email when we release new products, as we have a lot in the pipeline that may better suit your needs.

Lauren
Team Riley x

Rated 5 out of 5 stars

all natural

I love that all is natural, takes a little getting used to as they don't react as the other brands I have used, but I now really like the brand and use them every time and prefer to ones I would have used and sworn by previously. delivery is very quick and its easy to adjust you r order.

February 10, 2026
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Reply from Riley

Hi Katie,

Thank you so much for taking the time to share your kind words. It means the world to us and we love to hear that our products are working for you.

Lauren
Team Riley x

Rated 5 out of 5 stars

A fantastic Irish brand

A fantastic Irish brand. Their products are great to use. It’s reassuring knowing I’m using organic materials each month. I would love if they brought back the option of the daily panty liner with wings

February 8, 2026
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Reply from Riley

Hi Erica,

Thank you so much for your kind words, feedback like this is so impactful and we love to feel the local support.

When it comes to the pantyliners with wings, I will send on that feedback to the team. Thank you so much for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

I love this product

I love this product, and my order arrived quickly! The new package is stunning and I like that it's a bit more compact

February 14, 2026
Riley logo

Reply from Riley

Hi Ellen,

Absolutely delighted to hear you are enjoying our new packaging, a lot of thought and hard work went into the change so it is lovely to receive this feedback.

Lauren
Team Riley x

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