Riley Reviews 809

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant reduction in irritation compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and ease of managing orders. However, some people mentioned issues with the plastic applicators on tampons and the plastic wrapping of pads, expressing concerns about environmental impact. A few other people also felt that the tampons were not absorbent enough, leading to leakage, or that the shape of the tampons was not ideal.

What people talk about most

Product

Consumers find the product to be positive, often praising its comfort, quality, and organic, chemical-free... See more

Quality

People report positive experiences with quality, highlighting that products are soft, comfortable, and made... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Subscription

Users describe positive interactions with subscription. Customers praise the convenience, ease of management,... See more

Service

Customers consistently report positive experiences with the service. Many praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Really like Riley products

Really like Riley products. Thought they were way more comfortable compared to the other products I was using.

March 12, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Taylor,

Delighted to hear our products are super comfy for you and you are loving them. Thank you for the kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Extremely reliable and ethical

Extremely reliable and ethical. There is so much thought put into the product and every effort made to make it as sustainable as possible.
I love how the company highlights periods and women's health removing taboos

February 4, 2026
Riley logo

Reply from Riley

Hi Nicola,

We love that you love our mission around women's health. It is so important to give space to women's voices and we are glad it is resonating with you.

Lauren
Team Riley x

Rated 5 out of 5 stars

Exactly as stated

Exactly as stated, comfortable ethical and a great step forward to womens health.

February 26, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Mairead,

Thank you so much for your kind words, we love to hear how our ethics are serving you.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products

Great products, easy to manage subscription

January 16, 2026
Riley logo

Reply from Riley

Hi Aoife,

We love to hear this and thank you so much for sharing your love of our products.

Lauren
Team Riley x

Rated 5 out of 5 stars

The subscription has saved me time and…

The subscription has saved me time and time again !

February 4, 2026
Riley logo

Reply from Riley

Hi Nic,

We love that our subscription model has been a life saver for you, happy to support and make things easier.

Lauren
Team Riley x

Rated 5 out of 5 stars

Delighted with my products

Delighted with my products
I don’t know why but this period seamed easier if that’s possible. Pads are lovely, soft, light and hold onto pants great.
Tampons are great also.
Very happy with my purchase

February 3, 2026
Riley logo

Reply from Riley

Hi Carol,

Delighted to hear our products have been easing your period and thank you so much for the kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

Chemical free care

I ordered the products and they were delivered within a couple of days. It's great to know there's no chemicals etc. in the products.

January 19, 2026
Riley logo

Reply from Riley

Thank you so much for your lovely feedback 💛 We’re so glad your order arrived quickly and that you feel good using Riley, that’s exactly what we’re here for.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love these products,

Love these products, and to be able to order a subscription is great!
Great customer service too. ❤️

February 19, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Susie, thank you so much for the kind words and we love that the subscription model is working for you so well.

Lauren
Team Riley x

Rated 5 out of 5 stars

Good products

Good products, fast delivery, will definitely be ordering again.

February 9, 2026
Unprompted review
Riley logo

Reply from Riley

We love to hear this Treasa, thank you so much for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great product and service

I have been using Riley products for more than a year. Always very happy with their products and it's nice to see their expansion on what products are becoming available. I had an issue with an incomplete order and it was promptly sorted by Lauren so very happy with the customer service. Would recommend their products.

February 9, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Caoimhe, thank you so much for sticking with us for over a year, that honestly means the world 💛 I’m so glad you’re enjoying the products and that we could get your order sorted quickly. Really appreciate you taking the time to share this!

Lauren
Team Riley x

Rated 5 out of 5 stars

great products and so convenient

I love that the products are organic and feel good too. The packaging is great and it's so convenient to have them delivered to your home.

February 13, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Fionn, so happy to hear this. It means a lot that you’re enjoying the organic products, the packaging and the convenience of home delivery. Thanks so much for sharing the love!

Lauren
Team Riley x

Rated 4 out of 5 stars

I had an issue with my order not…

I had an issue with my order not processing and got great help from the team from the first email. So quickly helped. They products are amazing and good range too.

January 29, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Louise, thank you so much for the lovely feedback ❤️ We’re delighted we could get everything sorted quickly for you, and it means the world to hear you’re enjoying the products and the range!

Lauren
Team Riley x

Rated 3 out of 5 stars

New packaging and changed product is of lesser…

New packaging of regular pads and changed product are of lesser quality than before .Poor absorption leads to leaks. This is disappointing, way inferior product than the super pads.

January 15, 2026
Riley logo

Reply from Riley

Hi, thank you so much for taking the time to share your experience, we’re really sorry to hear that your recent pads didn’t meet your expectations 💛

We want to reassure you that while the packaging has changed to be lower-waste, the core product itself remains the same: our pads are made with GOTS-certified organic cotton, soft, breathable, leak-proof, unscented, non-chlorine bleached, and free from superabsorbents or perfumes.

That said, we completely understand how frustrating leaks can be, especially when a product doesn’t feel like it’s performing as it should. Your feedback is really important and will be shared with our team as we continue to review and improve our products.

If you’d like, we can also talk through the best absorbency options for your flow to make sure you’re getting the protection you need, just drop us a line at hello@weareriley.com and we can discuss further.

Lauren
Team Riley x

Rated 5 out of 5 stars

Trumps!

I have been a die hard fan of one of the big brands of sanitary wear for all of my life and was very skeptical to try any new ones. I was pleasantly surprised! Riley came out trumps and there was also no weird sanitary smell, like with the bigger brands! Also no leaks! Super happy!

February 2, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Inge, this makes us so happy to read 🩸 Thank you for giving Riley a chance, we’re delighted you had a leak-free, no-weird-smell experience and that we won you over!

Lauren
Team Riley x

Rated 5 out of 5 stars

5 star!

Fantastic products - we get the 3 month business box. The products are excellent, no wasteful packaging and is good for the environment & the body!
Dealing with Riley is great, the customer service is excellent and they are easy to contact and quick to get back to any queries!

February 10, 2026
Unprompted review
Riley logo

Reply from Riley

Hi Jennifer, this means so much, thank you for supporting us with the 3-month business box 🩸 We’re delighted you’re enjoying the products, the low-waste packaging and the speedy support from our team!

Lauren
Team Riley x

Rated 3 out of 5 stars

Great product and service but I much…

Great product and service but I much prefer the old packaging

January 9, 2026
Riley logo

Reply from Riley

Hi Mairead, thank you so much for the kind words and for sharing your feedback, we really appreciate it 💛

While the packaging has changed to a lower-waste format, the products inside are exactly the same high-quality essentials you’re used to: made with GOTS-certified organic cotton, free from chlorine, perfumes and super absorbents, clinically tested as non-irritating, and designed to be soft, breathable and leak-proof.

We’ll absolutely take your thoughts on the previous packaging on board as we continue to improve, feedback like this genuinely helps us shape what we do 🩸✨

Lauren
Team Riley x

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