Riley Reviews 809

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant reduction in irritation compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and ease of managing orders. However, some people mentioned issues with the plastic applicators on tampons and the plastic wrapping of pads, expressing concerns about environmental impact. A few other people also felt that the tampons were not absorbent enough, leading to leakage, or that the shape of the tampons was not ideal.

What people talk about most

Product

Consumers find the product to be positive, often praising its comfort, quality, and organic, chemical-free... See more

Quality

People report positive experiences with quality, highlighting that products are soft, comfortable, and made... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Subscription

Users describe positive interactions with subscription. Customers praise the convenience, ease of management,... See more

Service

Customers consistently report positive experiences with the service. Many praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

I'd give the product 5 stars

I'd give the product 5 stars, really comfortable breathable cotton pads. I could tell the difference when I used a 'regular' pad, the irritation returned. The only thing I would drop a star for is the 3rd party shipping company they're using - the first order I put sat in the warehouse for over a month, got returned to the company and I ended up having to reorder and pay for shipping again.

December 9, 2025
Riley logo

Reply from Riley

Hi Sarah,

Thank you so much, we’re delighted you can feel the difference with our pads 💛

I’m really sorry about your first delivery experience though. That definitely shouldn’t have happened, and we completely understand how frustrating that must have been. We’re continuing to work closely with our fulfilment partners to improve this.

If anything ever goes wrong with shipping again, please reach out to us directly hello@weareriley.com and we can take it from there

Rated 5 out of 5 stars

Because is so soft and natural i…

Because is so soft and natural i ordered a big pack ...is my every day confidence...please go trough this website and check what is more convenient for you.

December 22, 2025
Unprompted review
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Reply from Riley

Hi Dina, we are delighted to hear our products bring you confidence. This feedback has made our day.

Lauren
Team Riley x

Rated 3 out of 5 stars

Good

Not a fan of the new wrapper around the pads. No issue with the pads themselves but prefer the old wrapper

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

These period products are top quality

These period products are top quality, you will not find better in any shop (although I wish these were available in the shops!) From the packaging to the actual product, the quality is next level. It's also so reassuring that I am using products that are free from chemicals and bleach. As a mother to two daughters, I am delighted that these products exist and that women and girls can now choose these products.

January 26, 2026
Unprompted review
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Reply from Riley

Hi Ita,

Thank you so much for your lovely words, it truly means a lot to us. Creating safe, trustworthy products for women and girls is exactly why we do what we do.

We are stocked in a small number of stores, but we’re mainly available online for now, which helps us stay as accessible as possible. Hopefully you’ll see us in even more places soon.

Thanks again for your support.

Lauren
Riley Team

Rated 4 out of 5 stars

Great service & very good products

Great service & very good products. I would say that the packaging for the sanitary towels could be improved. The gum used on the packaging is too strong which rips the packaging….this means it can’t be used to dispose of the used towel.

January 24, 2026
Unprompted review
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Reply from Riley

Hi Seana,

Thank you so much for your kind words about our products and service, we really appreciate you taking the time to share that with us.

And thank you as well for the honest feedback on the sanitary towel packaging. That’s really helpful to know. We’re always looking at ways to improve, so I’ve taken note of this and will be passing it along to our product team for review.

Feedback like yours genuinely helps us make Riley better, so we’re very grateful.

Lauren
Riley Team x

Rated 5 out of 5 stars

Great products

Great products. Comfortable and discreet. Love the subscription service, always comes on time

January 1, 2026
Unprompted review
Riley logo

Reply from Riley

Thank you so much Gemma, we're delighted to hear you are loving the subscription service.

Lauren
Team Riley x

Rated 4 out of 5 stars

Wonderful product and service

Riley products are fantastic. Finally found a sanitary product that doesn't irritate my skin

January 26, 2026
Unprompted review
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Reply from Riley

We are delighted that our products are soothing for your sensitive skin Ann Marie, thank you for sharing your kind words.

Lauren
Team Riley x

Rated 5 out of 5 stars

4 years using Riley products

I have been using Riley products as my only period care products since 01 Feb 2022 - it’s almost my 4 year Riley anniversary! The ethos of the company, the quality of the products and the convenience of the subscription have been the main drivers for me. The new boxes are divine, very aesthetically pleasing, and they are proudly displayed in our bathroom. Thanks Riley team for all you do!

January 26, 2026
Unprompted review
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Reply from Riley

Phoebe, almost four years with Riley, that means so much to us. 💛 Thank you for your continued support and for being such a big part of our community. We’re so glad you’re loving the products (and the new boxes!).

Lauren
Team Riley x

Rated 5 out of 5 stars

Convenient, accessible and practical design and eco friendly

Love the convenience of the subscription and the fact that it is environmentally friendly. The new boxes design is much better because it takes up less room in my cupboards, the boxes are stackable which means they’re not falling out on top of me when I open my cupboards and also, I can fold down the top of the box making them easily accessible rather than riffling through a bag when I’m in a rush

January 26, 2026
Unprompted review
Rated 4 out of 5 stars

Great products

Great products. It would be nice to have less packaging, but great to support an Irish company and to have this option.

December 27, 2025
Riley logo

Reply from Riley

Hi Cait,

Thank you so much for your support, it really means a lot to us 💛

We really appreciate the feedback on packaging too. It’s something we’re always reviewing as we try to balance sustainability, hygiene and product protection, so we’ll absolutely take this on board.

So glad to have you as part of the Riley community.

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wish I done it sooner, no more running to the shop last minute or buying other products when Riley is out of stock, just delivered to my doorsteps and it’s helped me save money too.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Always loved Riley

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a recognised Irish Company. I am a huge believer in their ethos and everything they stand for. One of the only companies ive truly seen doing something about period poverty. Welldone guys x

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, just note the super are quite long. Which is needed in some cases but maybe not for all cases it depends on the person. But overall great 👍

December 19, 2025
Rated 3 out of 5 stars

Okay but not my favourite

They're okay but some bits off the very top of the tampon shredded when pulling it out at times so I was worried there were fibers from the tampon still inside of me... I also don't love the shape how it's just straight upwards. I love the idea of the brand and what they are trying to achieve but I do think the design needs more thought and time

December 15, 2025

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