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FIGS Reviews 23,173

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the comfortable and soft fabric that holds up well after washing. Many people appreciate the excellent fit, design, and professional appearance of the items. The ordering process is frequently described as easy and smooth, and the delivery service is often highlighted for being quick and efficient. However, some customers have experienced issues with order consistency, particularly regarding sizing, with some items fitting differently even within the same style or size. A few other people also felt that the quality of the material has declined in some recent purchases. Additionally, some reviewers mentioned difficulties with the return or exchange process, especially for international orders, and occasional problems with the website rejecting orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the comfort, softness, and durability... See more

Quality

Users describe positive interactions with quality, frequently praising the comfort, softness, and durability... See more

Order

People report ambiguous experiences with order. Many customers praise the easy and quick ordering process,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast and hassle-free... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the website and app easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m a big fan of FIGS and genuinely love the brand. The quality, fit, and overall design are excellent. My only feedback is that in Saudi Arabia the weather is hot for much of the year, so lighter and... See more

Company replied

Rated 4 out of 5 stars

Customer service is wonderful. I ordered a jumpsuit with a logo. I LOVE it. I would’ve loved to be able to see the preview and edit it, but unfortunately was only able to change the logo/placement by... See more

Company replied

Rated 5 out of 5 stars

We tried many different brands of scrubs, none of them fit right. Ordered FIGS as our last hope, and low and behold, the best QUALITY & FIT! Very comfortable, shipping was super quick, quality is trul... See more

Company replied

Rated 5 out of 5 stars

These Figs scrubs are super comfortable and hold up really well after washing—they stay soft and wrinkle-free, which makes a big difference on busy days. They also look sharp and professional, and the... See more

Company replied


Company details

  1. Uniform Store
  2. Clothing Store

About FIGS

Written by the company

Why wear scrubs when you can wear FIGS?

Written by the company

FIGS believes that what you wear affects how you feel and, ultimately, how you perform. Every design at FIGS solves real problems that you face every day — no matter what your day throws at you. If FIGS can elevate your performance — even in small or unexpected ways — imagine the profound impact it can have.

Contact info

Get 15% off when you sign up for texts!

Plus, stay in the know about all things 100% AWESOME

4.2

Great

TrustScore 4 out of 5

23K reviews

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Rated 5 out of 5 stars

Fit perfectly

Fit perfectly, beautiful scrub and came just in time

March 23, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Awesome scrubs!

March 22, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Love the designs

Love the designs, the fit, and the quality.

November 10, 2025
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Quality, design and comfort

Exceptional quality , great service including delivery

March 25, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Amazing

Fine and beautiful

March 28, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 1 out of 5 stars

Not worth the trouble

First, they admitted that there is something wrong with the promo code that has been circulating when I emailed them about the issue. There is no way to prevent the problem when you check everything on the cart before you do the final payment. The only time that you will know that the promo code didn't apply is after making the final purchase & the transaction had been already been processed.

I tried to cancel it after getting the confirmation email but the link to cancel is not working, it only says contact the customer service w/c I did through email.

I would have never bought this brand of scrubs if it wasn't for that promo code because the price as is of this scrubs IMO is not worth it. It is an overhyped brand & as with every overhyped brand, it's just actually thesame as with other ordinary scrubs that you can buy one-third of the price.

This issue has been on Reddit for quite awhile & they have not done anything to it.

Stay away...

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Love figs got everything

Love figs got everything

March 28, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Super easy

Super easy
Effective and fast to place my order and check out

March 28, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

I just love the fit and the quality the…

I just love the fit and the quality the way they fit

March 24, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

the X form style is the best uniform I…

the X form style is the best uniform I have ever had in 30 years of Nursing

March 28, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Amazing customer service always

Amazing customer service always. Great quality scrubs. I will always wear figs.

March 26, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 4 out of 5 stars

Clothes are great but the price is too…

Clothes are great but the price is too high

March 28, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

After grinding it out for aver 15 years…

After grinding it out for aver 15 years as a nurse finally a great soft durable stylish pair of scrubs!! Wanna feel like you look great while doing a dirty job, try Figs!

March 28, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

High quality

High quality, great colours, so comfortable to wear!

March 27, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

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