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FIGS Reviews 23,179

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the comfortable and soft fabric that holds up well after washing. Many people appreciate the excellent fit, design, and professional appearance of the items. The ordering process is frequently described as easy and smooth, and the delivery service is often highlighted for being quick and efficient. However, some customers have experienced issues with order consistency, particularly regarding sizing, with some items fitting differently even within the same style or size. A few other people also felt that the quality of the material has declined in some recent purchases. Additionally, some reviewers mentioned difficulties with the return or exchange process, especially for international orders, and occasional problems with the website rejecting orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the comfort, softness, and durability... See more

Quality

Users describe positive interactions with quality, frequently praising the comfort, softness, and durability... See more

Order

People report ambiguous experiences with order. Many customers praise the easy and quick ordering process,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast and hassle-free... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the website and app easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m a big fan of FIGS and genuinely love the brand. The quality, fit, and overall design are excellent. My only feedback is that in Saudi Arabia the weather is hot for much of the year, so lighter and... See more

Company replied

Rated 4 out of 5 stars

Customer service is wonderful. I ordered a jumpsuit with a logo. I LOVE it. I would’ve loved to be able to see the preview and edit it, but unfortunately was only able to change the logo/placement by... See more

Company replied

Rated 5 out of 5 stars

We tried many different brands of scrubs, none of them fit right. Ordered FIGS as our last hope, and low and behold, the best QUALITY & FIT! Very comfortable, shipping was super quick, quality is trul... See more

Company replied

Rated 5 out of 5 stars

These Figs scrubs are super comfortable and hold up really well after washing—they stay soft and wrinkle-free, which makes a big difference on busy days. They also look sharp and professional, and the... See more

Company replied


Company details

  1. Uniform Store
  2. Clothing Store

About FIGS

Written by the company

Why wear scrubs when you can wear FIGS?

Written by the company

FIGS believes that what you wear affects how you feel and, ultimately, how you perform. Every design at FIGS solves real problems that you face every day — no matter what your day throws at you. If FIGS can elevate your performance — even in small or unexpected ways — imagine the profound impact it can have.

Contact info

Get 15% off when you sign up for texts!

Plus, stay in the know about all things 100% AWESOME

4.2

Great

TrustScore 4 out of 5

23K reviews

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Rated 5 out of 5 stars

well fit

great and good

March 24, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 2 out of 5 stars

Your xxsm are to big at fit my hips

Your xxsm are to big at fit my hips. They are to big. I don’t understand why that is.

March 24, 2026
FIGS logo

Reply from FIGS

Hi Colleen,

Thank you for sharing your feedback on your recent FIGS order and your experience with the fit of our scrub pants.

We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.

We appreciate your message and hope you choose to shop with us again in the future!

Rated 5 out of 5 stars

Its excellent product.

La materia prima es perfecta el corte es perfecto. Super contenta. Se viene una próxima compra

March 24, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Very comfortable and worth it.

My instructor introduced me to this clothing company and I ordered 2 sets. I’m pretty impressed. Ordering was simply too.

March 23, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Love the wide leg jumpsuit

Love the wide leg jumpsuit. Will definitely buy more. Quick shipping too.

March 24, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Best scrubs

Good selection, flattering designs, fast shipping and returns process was easy for the 1 item that didn't work.

March 24, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 4 out of 5 stars

Great uniforms ,great fit but expensive

Figs uniforms are great but too expensive

November 29, 2025
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 1 out of 5 stars

I am extremely disappointed

I bought two FIGS outfits from you a year ago. I ordered size S and they fit me well. This time, I ordered the same outfit in a different color, but the pants were made of a different material and didn’t fit me. I wanted to return them, but you told me that returns are not possible from my country—what does that mean???

So you can deliver to my country when I buy, but when I want to return something because of the size, you say no??? I will never buy from you again.

March 23, 2026
FIGS logo

Reply from FIGS

Hi Ben,

Thank you for sharing your feedback on your recent FIGS order and your experience with the size and fit of your scrubs. We apologize for any inconvenience!

We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.

So sorry for any confusion about making a return - we do offer free returns from France! Please make sure you are using our international return portal here: https://figsreturns.skynetworldwide.com/eshipping_returns.aspx?token=2F-AD-C7-15-30-CF-4E-B7-58-C2-09-2A-FA-DF-1F-90

We appreciate your message and hope you choose to shop with us again in the future!

Rated 5 out of 5 stars

Excellent quality

Fantastic scrubs. Top notch design, perfect fit, marketing match perfectly to products I received. Highly recommend!

March 24, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

fast deliver good quality great fitting…

fast deliver good quality great fitting scrubs

March 24, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 4 out of 5 stars

Please send earlier a e-mail about the…

Please send earlier a e-mail about the date, aproximadely, the product will arrive

March 1, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 4 out of 5 stars

So nice about replacing the scrubs that…

So nice about replacing the scrubs that I returned! Very convenient

March 23, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

The clothing is a good quality…

The clothing is a good quality ..fitting perfect

March 22, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 2 out of 5 stars

Cantine exchange size

Cant exchange size

March 21, 2026
FIGS logo

Reply from FIGS

Hi Lydia,

Thank you for sharing your feedback on your recent FIGS order and your experience with our return/exchange policy. We are SO sorry for any inconvenience! At this time, we are unable to offer direct exchanges for international customers. Instead, we recommend returning items for a refund and reordering your preferred items!

We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.

We appreciate your message and hope you choose to shop with us again in the future!

Rated 1 out of 5 stars

upsets

I ordered a medium for the joggers and I am 153 pounds and they’re very loose on me and the first time I washed them they got stained permanently and all I did was wash the scrub top and scrub bottom (pewter color) not the black undershirt with it and it really upsets me because I spent a lot of money on it and I really wish that I had a pair of small scrub joggers because the ones I have now are very baggy and at 5 foot 3 1/2 inches and 153 pounds I thought medium would be appropriate but it just makes me look saggy.

March 23, 2026
FIGS logo

Reply from FIGS

Hi Brittany,

Thank you for sharing your feedback on your recent FIGS order and your experience with your scrub pants!

We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.

It looks like our support team was able to assist with a replacement for those joggers - we are so sorry for any issues in the first place! 🙏 

We appreciate your message and hope you choose to shop with us again in the future!

Rated 5 out of 5 stars

customer service is very helpful and…

customer service is very helpful and the return for me was a simple process. scrubs are so soft. made small though.

March 22, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 5 out of 5 stars

Excellent

Excellent, comfortable

March 21, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

Rated 2 out of 5 stars

The website showed a discount and this…

The website showed a discount and this was one of the reasons for the purchase at that time.
When I reached out to customer service I just got excuses.

March 23, 2026
FIGS logo

Reply from FIGS

Hi Steven,

Thank you for sharing your feedback on your recent FIGS order and your experience with THE SET discount. We apologize for any confusion or inconvenience!

We’re constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.

We appreciate your message and hope you choose to shop with us again in the future!

Rated 5 out of 5 stars

❤️❤️My favorite

❤️❤️My favorite

March 23, 2026
FIGS logo

Reply from FIGS

Hey there,

Thanks for taking the time to share your feedback with us!

We're constantly seeking ways to enhance the FIGS experience, and feedback from our community plays a vital role in that process. I will make sure your message and sentiment are shared with the appropriate team for review.
We are excited that you chose to shop with us, and we hope you come back again soon 💕.

Wishing you a wonderful rest of your week!

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