Webahead Internet Reviews 

556
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize the exceptional support and guidance provided throughout the website design process, praising staff members for being patient, helpful, and fully attentive to their specific vision. People truly appreciate the clear communication and professional expertise that makes building a new online presence simple and stress-free, even for those who are not tech-savvy. Though some customers experienced initial hurdles, minor technical hitches, or unexpected transfer fees during the course of their projects. A few reviewers also noted that navigating certain complexities required extra patience before all issues were successfully resolved by the team.

What people talk about most

Website

People report positive experiences with website design, highlighting the helpful guidance and professional... See more

Staff

Consumers find staff to be exceptionally helpful, reliable, and friendly, noting that team members... See more

Customer service

Users describe positive interactions with customer service, highlighting that account managers are... See more

Service

Customers expressed great satisfaction with the reliable and professional service, highlighting the... See more

User experience

Customers consistently note positive experiences with user experience, finding the process smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first call to discuss my needs to the final website. Katie was absolutely brilliant put me on the right track, gave me some solid advice about what works and what doesn’t, what looks good and... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend Alisha enough! 🩷 From start to finish, she has been absolutely amazing. She was so helpful throughout the whole process of creating my website, kept me updated every... See more

Company replied

Rated 5 out of 5 stars

Really fantastic experience having Stacey design my cleaning website. From the start Stacey was informative, polite and friendly. I was talked through all the steps and kept updated as the websit... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Katie listened carefully to what I wanted and created a website with my vision completely. She was patient with my many questions and wobbles along... See more

Company replied


Company details

  1. Website Designer

Written by the company

Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.


Contact info

4.8

Excellent

TrustScore 5 out of 5

556 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(556)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Very smooth process. Alisha was very helpful and informative. Would recommend to others. Thank you!

February 6, 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Phoebe, thank you so much for taking some time to leave us a review. We are so pleased you are happy with the website and the service provided by Alisha & The Team!

Rated 1 out of 5 stars

Stay clear of this company

Wouldn’t touch this company for a e commerce site was told they could do it to my specifications price started of at one price then went high due to they had to get another company involved agreed on a price for that as it took 3 years. Due to no one know what there doing asked many times for a refund And was told it would get done with in 6 weeks Finally got it done then asked for more money which was more than original quote asked would not show me how to use the site or would they redesign as a greed to an out dated look till we paid the final amount so they where Not willing to finish it was left out of pocket for £3000 and can’t claim back either due to was to long wouldn’t trust any of there reviews as they probably make them there self

January 30, 2025
Unprompted review
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Reply from Webahead Internet

Hi Mark,

Thank you for leaving us a review.

I have tried to investigate this for you however I am unable to find an account on our database for yourself. If you would like to contact our office, we would be more than happy to help rectify this issue. Our contact number is 01325 582112 or email us at customercare@webaheadinternetltd.co.uk.

Rated 5 out of 5 stars

Website desing for a small business

I had an outstanding experience with Webahead Internet while they built my website! From start to finish, Ryan, my Account Manager, was incredibly helpful, knowledgeable, and attentive. He guided me through every step of the process, ensuring a smooth journey from the initial concept to the final fine-tuning before my website went live. The team's professionalism and expertise exceeded my expectations, and I couldn't be happier with my new website. I highly recommend it!

January 10, 2025
Unprompted review
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Reply from Webahead Internet

Hi Valentina, Thank you so much for taking some time to leave us a fantastic review & recommendation! We are so pleased you are happy with your website and the service provided by Ryan and The Team!

Rated 5 out of 5 stars

New website

Thank you to Alisha for making the process of setting up my new website such and easy one. Delighted with how it has turned out. Highly recommend

January 28, 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Lisa, thank you so much for taking some time to leave us a review. We are so pleased you are happy with the website and the service provided by Alisha & The Team!

Rated 5 out of 5 stars

Professional, beautiful website

I now have a professional, beautiful looking website for my wedding decor business.

Ryan provided a first class service. He made the process feel effortless for me due to his knowledge and professionalism. He was always easy to reach when I had any questions.

I really appreciate that there was never any hard sales talk. I was made aware of the options available to me but never felt pressured into anything.

First class service, I will definitely recommend Webahead Internet to anyone needing a fab new website!

January 23, 2025
Unprompted review
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Reply from Webahead Internet

Hi Diane, thank you so much for taking the time to leave us a review & thank you for the recommendation! We pride ourselves on our customer service and we are so pleased you had a great experience. Thank you again from Ryan and The Team!

Rated 5 out of 5 stars

Alisha was a great support throughout.

So happy with the whole process using Webahead. Alisha has been great at supporting us through the process and has been on hand to help us when needed. She has been great with communication throughout and kept us updated each step of the process. The end result is brilliant we couldn’t be happier and wish we would have invested in a website sooner. Highly recommend for professional quality, easy to use and great support throughout.

January 21, 2025
Unprompted review
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Reply from Webahead Internet

Hi Alisha, thank you so much for taking the time to leave us a review! We are so pleased you are happy with your new website and the service provided by Alisha.

Rated 5 out of 5 stars

Great for Website design

I wanted a straightforward and attractive Website to present my coaching and counselling business. Webahead did a fabulous job - presentation and lay-out was appropriate and professional, design was attractive and personal. I would recommend them to anyone.

January 17, 2025
Unprompted review
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Reply from Webahead Internet

Hello, thank you so much for taking the time to leave us a review. We are so pleased you are happy with your new website and the service provided!

Rated 5 out of 5 stars

Excellent Service

Arran and the team have been very patient, understanding and helpful throughout the process of setting up our site.
Excellent communication and customer service with a quick turn around on changes and amendments.
We would highly recommend

January 13, 2025
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Hi Matthew, thank you so much for taking the time to leave us a review! We are so pleased you are happy with your new website and the service provided by Arran & The Team!

Rated 5 out of 5 stars

Alisha was just brilliant!

Alisha was just brilliant!
I had been trying to get my website off the ground, using WIX, but I struggled for two years because I wasn’t tech savvy enough.
Webahead were offering free website builds, so I took the jump; I’m so glad I did.
Within a couple of months, my website has had all of my amendments completed; and is now published.
The look and feel of the site is just superb.
I’ve had customers reactions coming in by the bucketful, all very impressed with the modern, professional and to the point vision that Alisha has created for me.
Thanks to Webahead but in particular Alisha, I can’t thank her enough.

January 13, 2025
Unprompted review
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Reply from Webahead Internet

Hi Simon, Thank you so much for taking the time to leave us a review. I am so pleased we could help bring your vision to life. It was a pleasure working with you!

Rated 4 out of 5 stars

I worked alongside Ryan who helped me…

I worked alongside Ryan who helped me massively in designing my website for my new cleaning company. I can certainly say they have a high level of knowledge and professionalism. The team were brilliant in executing my ideas and how I had envisioned them.

I'm extremely happy with my overall experience and would recommend Webahead to anyone who is looking at starting up a website or just needs a bit of extra help.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

10/10!!!!!!

I was really in need of a website for my bridal makeup business and I was really struggling to do it myself. I wanted it to be elegant and timeless. Alex ticked all those boxes for me! He really listened to every detail and I can be quite picky so was pleasantly surprised when I didn't want to make changes. He was honestly brilliant. If I ever had a problem then he would also be there to assist. Very reliable and friendly.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Arran Taylor couldn’t have been more…

Arran Taylor couldn’t have been more helpful, he rang to update me on everything and talk me through the bits I found more challenging, the communication was brilliant along with the final product which was made so much better than I could of imagined. I’m so pleased with my website and all the help I received from Arran and everyone at webahead

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Huge thank you to webahead company for…

Huge thank you to webahead company for creating my sparkling new website for my dance school. Throughout the process the team have been nothing but reassuring, kind and very helpful.

They did everything I could think of to make my website the best it could be adding elements I wouldn’t have ever thought about if I tried to create my own.

A huge shout out to my account manager Arran who guided me through the process and made it possible.

I would definitely recommend this company to anyone needing an affordable website creating with create packages to suit your needs.

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Ask for Ryan B.

I am delighted to share my experience working with Webahead. From the initial consultation with Ryan to the completion of my website, the entire process has been seamless and highly professional. Ryan took the time to understand the specific needs of my business and provided a solution that exceeded my expectations.

Not only did Webahead rebuild our company website, but they also offered hosting services at a fraction of the cost compared to Squarespace, which was a significant benefit. The quality of work, attention to detail, and level of customer service provided were exceptional.

I felt completely confident throughout the entire process, and Ryan’s communication was clear and prompt at every stage. The final product is a sleek, functional website that truly reflects the professionalism of our brand.

I would wholeheartedly recommend Webahead to any business looking for expert web design and hosting services. Ryan's professionalism and expertise made the entire experience straightforward and stress-free.

December 28, 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience working with Ryan and the Webahead team.

It was a pleasure to help bring your vision to life and to offer you a solution that fits both your needs and your budget. We’re so glad to know that our website design and hosting services exceeded your expectations, and we appreciate your kind words about the quality of our work and customer service.

Your feedback means a lot to us, and we look forward to continuing to support your business’s growth. Thanks again for recommending Webahead.

Rated 5 out of 5 stars

Super happy

I was really happy with the service I received to get my website up and running. Stacey was very patient throughout the process, despite me making many changes and additions until I'd established what I needed to incorporate! I'm very happy with the end result. Thank you.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Arran was absolutely brilliant and professional.

Arran was so helpful in creating an amazing website from start to finish for my partners company Educate Recruitment Hub, he was always available to talk to, sorted any amendments quickly, and produced such a professional website for a great price, would highly recommend him and the company. Thanks you so much from Jeniveve.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

5 star service!

Stacey Cockburn and the team were fantastic. Quick, concise and friendly communications. Took our brief and delivered exactly what we asked for. Thanks very much!

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service, first website complete

We have been working with Demi to create our first website. Extremely happy with the service that we have received from her. She has been super helpful throughout the whole process - it was our first time creating a website so she’s been asked lots of questions and we’ve received clear & thorough answers. On top of the great service, I am really pleased with the end result of our website - it looks great! Thank you Demi and the rest of the team.

December 2, 2024
Unprompted review
Webahead Internet logo

Reply from Webahead Internet

Thank you so much for your kind words! We’re so glad to hear that Demi was able to support you through the process of creating your first website and provide clear, thorough answers to all your questions.

It’s fantastic to know that you’re happy with the final result! Demi and the whole team appreciate your feedback, and we’re here if you need any further assistance in the future. Thanks again for choosing us!

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