WebAntics.com - Online Shopping Website Reviews 

3
TrustScore 3 out of 5

3.1

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Company details

  1. Electronics & Technology

Information provided by various external sources

Offering computer and consumer electronics, including the latest consumer electronics, laptops, PCs, Routers, Projectors, TVs, iPads, Software, Digital Cameras, & more


Contact info

  • Bessemer Street 24, 2092, Johannesburg, United States

  • webantics.com

3.1

Average

TrustScore 3 out of 5

3 reviews

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1-star

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3.1

All reviews

(3)

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Rated 1 out of 5 stars

Terrible business or excellent scam?

Terrible business or excellent scam?

I have been trying to get a R47000 refund from them for a month, with no luck. I paid my order in full from webantics.com on Jan'18, 10 Weeks later they still could not get stock. As I was able to get a few GTX 1070’s elsewhere at the time, I cancelled my order and submitted a refund form on the 13th of April. After numerous emails and telephonic messages left reception, I still have not received my refund or even a returned phone call.

I do internet purchases all the time, and it is not uncommon for suppliers not to have stock, but never have I experienced this level of poor/non-existent communication and I would love to see if marketing at webantics.com at least replies to this review and what could possibly be their excuse for not wanting to give back my money.

May 13, 2018
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM.

This company is a SCAM.
Do not purchase anything from them.
After ordering a tablet which was clearly marked "in stock",
two days after making payment and sending proof of payment, I was informed that they had no stock left.
I immediately requested a refund. I was then offered different products in an attempt to "up sell" me something else.
I again made it implicitly clear that I wanted a refund immediately.
It has now been more than 7 days since I have requested a refund and I still do not have my money back.

What is going on at this company that they cannot issue a refund.
These guys are con artists that will steal your money

October 17, 2017
Unprompted review
WebAntics.com - Online Shopping Website logo

Reply from WebAntics.com - Online Shopping Website

Hi Dave. Please, can you email us at accounts at webantics.com. We don't fight with customers with regards to their refunds - it does take a couple of days to process which is normal but it shouldn't take 2 weeks but we can't look into it if you don't contact us first. We apologise for not having stock of the item you wanted...products do sometimes move quickly so on this occasion, unfortunately, you missed out on the sale stock.
UPDATE 07NOV the refund has been completed and customer has acknowledged. .

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