Webmed Pharmacy Reviews 693

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and reliable, often highlighting the speed of approval and dispatch. Many people appreciate the quick delivery, with orders frequently arriving the next day, and the overall ease of the ordering process. The communication and information provided are also frequently mentioned as excellent. However, some customers also noted issues with the product packaging, describing instances where items arrived visibly damaged or mishandled. A few other people felt the website was clunky or experienced delays in receiving test results, contrary to the stated timings.

What people talk about most

Service

People report positive experiences with the service. Customers frequently praise the fast, reliable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Product

Clients share ambiguous opinions on product. Many reviewers express dissatisfaction with product packaging,... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the website dated and clunky, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 2... See more

Company replied

Rated 5 out of 5 stars

Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... See more

Company replied

Rated 5 out of 5 stars

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... See more

Company replied

Rated 5 out of 5 stars

Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... See more

Company replied


Company details

  1. Online Pharmacy

About Webmed Pharmacy

Written by the company

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Contact info

4.8

Excellent

TrustScore 5 out of 5

693 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great company to deal with

They kept me informed throughout and were easy to contact when I needed to. What I ordered arrived well packed and in the time frame promised.

May 23, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Julie,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous and comprehensive review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Michelle,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service

May 20, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Gail,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Professional company 5 stars

From consultation to delivery this company was very efficient and I would definitely recommend their services and professionalism.

May 16, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Andrew,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great service

Great service. Quick delivery. All questions answered.

May 16, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Sophie,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Discreet and fast.

May 16, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Hazel,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

lovely,easy delivery will be ordering…

lovely,easy delivery will be ordering again.

May 14, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Tabitha,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Outstanding services

Webmed Pharmacy provides what I call excellent services. I contacted the company on two occasions to discuss what I thought were issues, and the support and help that I received was outstanding. (Thank you Rebecca for all your assistance), the confirmation regarding next day delivery was outstanding, and I received my package way before the time predicted.
I would most definitely recommend Webmed Pharmacy services to anyone, their customer service practices are 2nd to none.

May 4, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Margaret,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous and comprehensive review - we really appreciate it.
We will let Rebecca know your specific complimentary comments regarding her service.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service

Excellent service, discrete packaging. Updates & kept in touch in a very professional manner when I made a small mistake on ordering, resolved & corrected error promptly. I would highly recommend this company, it’s always a risk when ordering online but I can confirm that after reading many Trust pilot reviews before deciding to use this business I totally agree with all the positive reviews concerning WebMed & won’t hesitate in using them again.

April 26, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Sue,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a fabulous and comprehensive review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very professional website

April 27, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Sarah,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Joyce,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Quick easy yet thorough service.

Quick easy yet thorough service.

April 17, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Emma,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent and professional service and…

Excellent and professional service and rapid delivery. Extremely helpful staff I will definitely be sticking to webmed

April 16, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Prabsharon,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

The service they provide is excellent

The service they provide is excellent. I would throughly recommend.

April 15, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Paolo,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We thank you for your recommendation.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service fast and thorough…

Excellent service fast and thorough well packaged and delivered exactly what they said.

April 10, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Deborah,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great service

Great service. Kept me informed of the process each step. Speedy delivery. Would recommend and I will definitely use again. Thank you.

April 10, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Sharon,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Super efficient and professional…

Super efficient and professional service, very satisfied thankyou

April 4, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Courtney,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Easy to order

Easy to order, quick discreet delivery. Easy to follow instructions.

April 3, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Linda,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Really happy with product

Really happy with product. Fast delivery. Will be ordering again in a few weeks. Great information sent with medication.

March 30, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Amanda,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 2 out of 5 stars

I’m on week 4 now 2.4 but it’s not…

I’m on week 4 now 2.4 but it’s not curbing my appetite why is it not working.

April 2, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Caroline,
I am very sorry to hear that the product that we have supplied to you has not been effective.
We have many satisfied customers that have found it to be very effective and continue to use it even although there have been newer products introduced to the market recently.

However, this is of no benefit to you at the moment and you must be extremely dissapointed.

Perhaps you might find one of the new products more effective than the one you are currently using.

The product that we can suggest is currently the most effective and produces the best results for the condition that you are treating.
We would also give you a 10% discount off the the new product if you want to try it.

I hope that you have found this information useful and I would like to help in any way I can.
We have supplied a much more detailed reply to this customer but the contents of the reply are private and confidential.

Kind regards,
Margaret Hudson(pharmacist)

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