Webmed Pharmacy Reviews 693

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and reliable, often highlighting the speed of approval and dispatch. Many people appreciate the quick delivery, with orders frequently arriving the next day, and the overall ease of the ordering process. The communication and information provided are also frequently mentioned as excellent. However, some customers also noted issues with the product packaging, describing instances where items arrived visibly damaged or mishandled. A few other people felt the website was clunky or experienced delays in receiving test results, contrary to the stated timings.

What people talk about most

Service

People report positive experiences with the service. Customers frequently praise the fast, reliable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Product

Clients share ambiguous opinions on product. Many reviewers express dissatisfaction with product packaging,... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the website dated and clunky, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 2... See more

Company replied

Rated 5 out of 5 stars

Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... See more

Rated 5 out of 5 stars

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... See more

Company replied

Rated 5 out of 5 stars

Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... See more

Company replied


Company details

  1. Online Pharmacy

About Webmed Pharmacy

Written by the company

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Contact info

4.8

Excellent

TrustScore 5 out of 5

693 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Tablets were advertised on the website…

Tablets were advertised on the website as in stock, so ordered my chosen medication.
Received a phone call later on in the day, to say were out of stock and an copy was available, so had to make do with them.

July 16, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Steven,

We sincerely apologise for the inconvenience.

Our wholesaler had promised delivery to us but failed to supply.
We contacted you straightaway on the same day to explain the situation and offered the generic equivalent at a substantial price saving.

We have know been informed that there is a world wide shortage of the branded product.

However, the much cheaper generic alternative has the same active ingredient as the branded product and we have every confidence it will be just as affective.

Once again, we apologise for the inconvenience.
Kind regards.
Team at WebMed

Rated 5 out of 5 stars

great service great product

great service great product

June 26, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Sharon,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service

Excellent service

July 15, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Amy,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

speedy and very efficient service

speedy and very efficient service. helpful too

May 14, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Mr T,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Pharmacy

The service was efficient, precise and discreet. The website was easy to navigate and use with detailed questions. Thorough on-line examination.

July 9, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Malcolm,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great no problem atall, fast service 👍

It's great no problem atall,fast service aswell

July 5, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Faith,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

July 4, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Donna,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Easy to understand website and quick…

Easy to understand website and quick delivery

June 24, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Tracey,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great website!

The website is very easy to navigate, and the process was easily followed.

Delivery was quick, and the envelope arrived in the time slot given.

10 stars!

June 25, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Andrew,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

Kind regards
Team at WebMed

Rated 5 out of 5 stars

I got help from your assistant on my…

I got help from your assistant on my problem I had for 5 weeks. They advise me on the tablets I needed and I am much better now.
I am very glad for their I help. Thank You Web Med.

June 25, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Susan,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

support helpfull no problems or fuss…

support helpfull no problems or fuss great thank you

June 4, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Janet,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
Thank you.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service.
Easy to navigate website, and fast delivery too with no high end extra costs.
Really impressed and will be returning again in future.
Thankyou.

June 17, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Clare,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very easy to order and use

Very easy to order and use

June 13, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Frank,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Quick response to my query and free…

Quick response to my query and free next day delivey
Brilliant service

June 13, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Ivana,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Lorraine,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 4 out of 5 stars

The medication works perfectly

The order was delivered I appropriate time

June 10, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Kayode,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very reasonably price, easy to use site, de10 out of 10livery is Healy punctual, I'd recommend this company,

Very reasonably price, easy to use site, delivery is punctual, I'd recommend this company,as a continued user.

June 6, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Peter,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

It was quick

It was quick, efficient and prompt in delivery of product.

May 28, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Bridget,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great communication and discreet

Great communication and Fast safe discreet service, price was higher than other sites but still happy with the product

May 24, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Aimee,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

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