Webmed Pharmacy Reviews 693

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and reliable, often highlighting the speed of approval and dispatch. Many people appreciate the quick delivery, with orders frequently arriving the next day, and the overall ease of the ordering process. The communication and information provided are also frequently mentioned as excellent. However, some customers also noted issues with the product packaging, describing instances where items arrived visibly damaged or mishandled. A few other people felt the website was clunky or experienced delays in receiving test results, contrary to the stated timings.

What people talk about most

Service

People report positive experiences with the service. Customers frequently praise the fast, reliable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Product

Clients share ambiguous opinions on product. Many reviewers express dissatisfaction with product packaging,... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the website dated and clunky, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 2... See more

Company replied

Rated 5 out of 5 stars

Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... See more

Rated 5 out of 5 stars

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... See more

Company replied

Rated 5 out of 5 stars

Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... See more

Company replied


Company details

  1. Online Pharmacy

About Webmed Pharmacy

Written by the company

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Contact info

4.8

Excellent

TrustScore 5 out of 5

693 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fabulous Service

Really efficient, fast process. All very professional and high standards maintained.

September 11, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Rebecca,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very quick delivery

September 11, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Linda,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Quick delivery

Quick delivery, polite messages and no trouble at all

September 4, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Daniel,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

So simple to get the product didn't…

So simple to get the product didn't take long to fill in the questionnaire

September 6, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Ange,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Fantastic service very helpful

Fantastic service very helpful

September 5, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Kerry,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service

Excellent service

September 4, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Brenda,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

An easy and pleasant experience!

An easy, discreet and pleasant experience! Highly recommend

September 3, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Margarida,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Fast delivery good ongoing support

Fast delivery good ongoing support

August 30, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Bernadette,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service

Excellent service every time, super fast delivery

August 26, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Nathan,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service

Excellent service - I normally order online, items are dispatched the same day, have needed to phoned a couple of times with queries, the lady I spoke to is very helpful, nothing is too much trouble for her, she even phoned to make sure everything is ok with the order, a great company to order from, knowing there is a human element if needed

August 26, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Kerry,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent speedy service.

Excellent speedy service.
Well checked before prescription.
Many thanks

August 26, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Ms Gregory,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Professional

Prompt, professional service, thank you

August 23, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi A.G,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service will definitely be…

Excellent service will definitely be using webmed pharmacy again.

August 20, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Les,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Efficient

Efficient, professional, fast and informative. I recommend this pharmacy 100%.

August 19, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Cristina,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Quick discreet service

Quick discreet service

August 8, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Allyson,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, hassle free.

July 29, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Jo,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent helpful staff would use again…

Excellent helpful staff would use again and again. Thank you :)

July 24, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Lee,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

great and fast service

great and fast service, will defiantly use again!

July 22, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Rachel,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great service next day delivery

Great service next day delivery

July 19, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Kirsty,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very easy to order

Very easy to order, quick delivery

July 18, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Michael,

We are delighted that you were pleased with our service and many thanks for taking the time to write a great review - we really appreciate it.
Thank you once again.
Kind regards
Team at WebMed

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