Webmed Pharmacy Reviews 692

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and reliable, often highlighting the speed of approval and dispatch. Many people appreciate the quick delivery, with orders frequently arriving the next day, and the overall ease of the ordering process. The communication and information provided are also frequently mentioned as excellent. However, some customers also noted issues with the product packaging, describing instances where items arrived visibly damaged or mishandled. A few other people felt the website was clunky or experienced delays in receiving test results, contrary to the stated timings.

What people talk about most

Service

People report positive experiences with the service. Customers frequently praise the fast, reliable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Product

Clients share ambiguous opinions on product. Many reviewers express dissatisfaction with product packaging,... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the website dated and clunky, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 2... See more

Company replied

Rated 5 out of 5 stars

Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... See more

Rated 5 out of 5 stars

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... See more

Company replied

Rated 5 out of 5 stars

Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... See more

Company replied


Company details

  1. Online Pharmacy

About Webmed Pharmacy

Written by the company

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Contact info

4.8

Excellent

TrustScore 5 out of 5

692 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Delivered next day and happy to be on my way to a lighter and healthier me.

May 19, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Lauren,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Very professional doctors and fast…

Very professional doctors and fast delivery I recommend

May 16, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Magdalena,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Webmed is safe, trustworthy and well organised…

Webmed is easy to use and the medication always arrives on time even to Northern Ireland! They offer extra support via zoom, which you can pick and choos what suits, with no pressure. They are great at giving you gentle reminders to let you know when to reorder, which is useful as sometimes I forget I need to. When I have phoned them , they are friendly and helpful and resolved my issues very quickly.

May 16, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Lyn,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Super service

Super service, great after care.

May 9, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Ali,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Michaela,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Really easy to order it arrived the day…

Really easy to order it arrived the day after I placed my order it was packaged really well clear instructions and east to use

May 2, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Anna,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Great customer service & fast delivery

Great customer service & fast delivery

May 1, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Sophie,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

I was in discomfort with cystitis and…

I was in discomfort with cystitis and Web Med was very helpful and efficient. The tablets arrived the following day and my situation has definitely improved.

May 1, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Jan,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Came on time well packaged and…

Came on time well packaged and explained how to take perfectly

April 29, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Anne,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Wonderful service

Wonderful service

April 25, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Nicola,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Fast delivery

April 25, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Magdalena,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Excellent service.

Excellent service.Very fast delivery without any problems.Well recommended.

April 17, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi James,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Rated 5 out of 5 stars

Very simple and straightforward website…

Very simple and straightforward website to you, everything broken down to understand, the items were delivered with plenty of support paperwork and packaged really well.

April 16, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Stuart,
We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards

Team @ WebMed

Rated 5 out of 5 stars

Bang on time

April 10, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Tara,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service

Excellent service, easy to use website and diligent staff, I ordered wrong item which was spotted by the staff who contacted me quickly to confirm my choice, I confirmed I had made a mistake and they corrected it and got my correct order out to me without delay.

April 4, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Michael,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Quick and very efficient….

Quick and very efficient….. Impressive!

April 3, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Julie,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent service

Odering process was straightforward, fast delivery and helpful customer service. Would deffinately recommend using webmed

April 2, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Moira,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Easy and simple to use

Easy and simple to use. Discreet too.

March 3, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Dawn,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great customer service

Great customer service, discreet packaging, prompt replies to messages, fabulous tips and invites to zoom meetings, worth every penny.

March 24, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Lesley,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 4 out of 5 stars

Goods recieved very quickly

Goods recieved very quickly

August 1, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Ernie,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

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