Webmed Pharmacy Reviews 692

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and reliable, often highlighting the speed of approval and dispatch. Many people appreciate the quick delivery, with orders frequently arriving the next day, and the overall ease of the ordering process. The communication and information provided are also frequently mentioned as excellent. However, some customers also noted issues with the product packaging, describing instances where items arrived visibly damaged or mishandled. A few other people felt the website was clunky or experienced delays in receiving test results, contrary to the stated timings.

What people talk about most

Service

People report positive experiences with the service. Customers frequently praise the fast, reliable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Product

Clients share ambiguous opinions on product. Many reviewers express dissatisfaction with product packaging,... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the website dated and clunky, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 2... See more

Company replied

Rated 5 out of 5 stars

Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... See more

Rated 5 out of 5 stars

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... See more

Company replied

Rated 5 out of 5 stars

Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... See more

Company replied


Company details

  1. Online Pharmacy

About Webmed Pharmacy

Written by the company

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Contact info

4.8

Excellent

TrustScore 5 out of 5

692 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good experience no issues

Good experience no issues

March 17, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Hazel,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Everything was as expected

Everything was as expected

March 14, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Christopher,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Good customer service

Good customer service

March 14, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Etinah,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very good

Very good, Delivered on time and Discreet

March 13, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Amanda,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Quick and professional

Quick and professional

March 11, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Zoe,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Tracy,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

It quick started my weight loss

It quick started my weight loss, it was convenient to use.

January 9, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Colleen,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Exceptional Service and Support

Professional, speedy and safely protected shipment. A very trustworthy company. I also value the occasional emails/messages to share news and webinars I might be interested in. The Webmed Pharmacy Support Service goes beyond "just shipping" product.

February 27, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Carmen,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Simple process and delivered quickly

Simple process and delivered quickly

February 24, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Jackie,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Package arrived within the time given…

Package arrived within the time given and most definitely well packed up..Thank you

February 24, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Siobhaun,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Extreme fast delivery to Northern…

Extreme fast delivery to Northern Ireland , less than 24 hours

February 24, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Stephanie,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent Service

Easy online questions to fill in straight forward great service from start to finish delivered within 2 days brilliant

February 13, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Margaret,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Fast ,efficient

Fast ,efficient , discreet service.
Thank You.

January 24, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Susan,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great service discreet delivery

Great service discreet delivery

February 10, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Linda,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't even have to switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Nicola,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful with helpful tips and advice- why not join us. You don't need to even switch your camera on.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great service

October 21, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Franabelle,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great service

Great service

January 30, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Fadzai,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Quick delivery

Quick delivery, packing was excellent

January 30, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Claire,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

can highly recommend this pharmacy

amazing service kept informed of my parcel and great advice on how to use my medication

January 28, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Tracey,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Easy to order after filling in a…

Easy to order after filling in a questionnaire, I knew what tabs I needed for a condition I have had a few times. It is so difficult to get a GP appointment, & I knew this medication would be with me in a day or two which is reassuring, swiftly dealt with & excellent service.

January 27, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Elizabeth,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

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