Webmed Pharmacy Reviews 693

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, professional, and reliable, often highlighting the speed of approval and dispatch. Many people appreciate the quick delivery, with orders frequently arriving the next day, and the overall ease of the ordering process. The communication and information provided are also frequently mentioned as excellent. However, some customers also noted issues with the product packaging, describing instances where items arrived visibly damaged or mishandled. A few other people felt the website was clunky or experienced delays in receiving test results, contrary to the stated timings.

What people talk about most

Service

People report positive experiences with the service. Customers frequently praise the fast, reliable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Product

Clients share ambiguous opinions on product. Many reviewers express dissatisfaction with product packaging,... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found the website dated and clunky, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. My Wegovy was late due to another provider (medexpress) not dispensing for 7 days. I contacted Webmed in a panic to see if they could get the pen here for my holiday. Less than 2... See more

Company replied

Rated 5 out of 5 stars

Placed my order and had a video call consultation that same day. The consultant made me feel at ease whilst fathering all relevant Information. After the call ended I received confirmation of my order... See more

Rated 5 out of 5 stars

I moved to WebMed from MedExpress because MedExpress was SO awful - rude, slow, inefficient etc. I cannot praise the wonderful ladies at WebMed enough. So helpful, so kind, nothing is too much troub... See more

Company replied

Rated 5 out of 5 stars

Very easy pharmacy to use, medical questionnaire is simple to follow and they are quick to respond. The message centre is great as you get messages each time your prescription request is processed and... See more

Company replied


Company details

  1. Online Pharmacy

About Webmed Pharmacy

Written by the company

Confidential, discreet guaranteed next working day delivery of medicines within a 1 hour time slot to most postcodes in the UK. You can then track the driver in real time counting down to a 15 minute window. Or you can choose from one of our 9,500+ Pickup Stores.

Medications include - Weight Loss Pens, Mounjaro, Wegovy and Saxenda; Erectile dysfunction (Viagra / Sildenafil), Premature ejaculation (Priligy), cystitis or kits to detect sexual transmitted infections (STI’s) and their treatment.

Solve your problem without having to go to your GP and have your medicine prescribed by a GMC regulated Doctor and when ordered before 4pm will be guaranteed delivery the next day. Supplying only UK sourced medicines through our professional regulated pharmacy in discreet packaging with no reference to the pharmacy or medication.

No longer do you have to wait around for days to see your GP or take time off work.

Guaranteed FREE next working day tracked delivery, in a 1 hour time slot.

You don't have to wait in all day - the best online service.

You don't have to wait in all day - the best online service.
All treatments are guaranteed fast next working day delivery in a 1 hour time slot* to all mainland UK. We use dpd as our preferred carrier with their industry-leading predict and follow my parcel service. You will receive a one hour delivery window via your chosen method, SMS or email at approximately 8am, on the day of delivery. This allows you to track the progress of your treatment on a map in real time, counting down to a 15 minute window. If for any reason this is not convenient, you will be offered other options: Leave with a neighbour or change the day. New - Pickup choose from our 2,500+ Pickup Stores. On the day you place your order you will receive a confirmation message by your chosen method, giving you the option to divert your parcel to the nearest dpd PickupStore. This could be close to home, or work or on your journey and many of the stores have extended opening times. To find a store convenient for you click Pickup on the delivery & postage page of the website. All deliveries must be signed for. All of this excellent service is included within your price. No hidden extras at the checkout. We deliver to all of the UK. *For the Scottish Highlands and Northern Ireland, we use Royal Mail Special Delivery. Confidential and discreet packaging with no mention of the contents or who it's from.

Contact info

4.8

Excellent

TrustScore 5 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to order after filling in a…

Easy to order after filling in a questionnaire, I knew what tabs I needed for a condition I have had a few times. It is so difficult to get a GP appointment, & I knew this medication would be with me in a day or two which is reassuring, swiftly dealt with & excellent service.

January 27, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Elizabeth,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Really pleased 😀 with the service…

Really pleased 😀 with the service ordered arrived next day will definitely use again

January 27, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Claire,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Simon,

Wow - you have done so well.

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Eoulfd totally recommend

Eoulfd totally recommend

January 21, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Tracey,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

I complete an indepth questionaire

I complete an indepth questionaire, answered all questions honestly, I was approved for the medication. It arrived quickly, in a large box surround about ice pack. There was also literature all about how to take the medication and possible side effects. I would definitley rate this company as excellent, thank you

January 17, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Mary,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Easy fast efficient

Easy fast efficient

January 9, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Bernie,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very efficient service and very quick…

Very efficient service and very quick to send meds out …great correspondence
Not so keen on DPD delivery service that you use 🥴 lost the parcel left outside someone else’s house , no signature and no note left for me to find it …luckily I have honest neighbours who did return it after about 8 hours of searching

January 13, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Tracey,
We are so sorry the our courier DPD delivered your to the wrong address but happy that you were able to retrieve it from your neighbour.

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful in our communication.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

Once again we apologise for DPD.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent services

Excellent service if I had any questions they replied on the same day

January 9, 2025
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Joanne,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Perfect

Perfect service

December 26, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Ana,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Excellent discrete service

Excellent discrete service. Product always dispatched super fast and kept updated on delivery.

December 24, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Steffan,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

I have found Webmed very professional and helpfu very professional…

I found Wedmed very professional Offering lots of advice if you w t to speak to someone personally and lots of online webinars that you can join for advice and guidance

December 16, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Teresa,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Easy and quick

Easy and quick to fill out questionnaire
They kept me updated at all times, delivery was faster than expected
Can’t wait to start my journey with them and see the amazing results

December 10, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Megan,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Deliver was fast and delivered on time…

Deliver was fast and delivered on time as stated.

November 8, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Amanda,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Another great zoom call today from Kim…

Another great zoom call today from Kim and Margaret so look foward to my Saturday mornings sharing my week opening up about challenges we decided that word not good for us and opportunities is much better word lol xx

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Medication was delivered quick and very…

Medication was delivered quick and very well packed to keep it cool.
The treatment was very well explained by the webmed team. Very happy

November 28, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Dina,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

New customer

Overall very good service.

November 26, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Mr Shepherd,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.
We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Efficient and Discreet. 5 Star!

Fast shipping , Discreet, efficient and high quality. It was a life saver! will definitely use again.

November 21, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Abdallah,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Very happy with service 🥇

Very happy with service so far. Used it for first time but defo not the last time.

November 21, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Lenka,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Great service

November 15, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Ricky,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We have Saturday morning Coaching on Zoom which we think you will find really useful - why not join us.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

Rated 5 out of 5 stars

Fast delivery and great product

Fast delivery and great product

November 15, 2024
Webmed Pharmacy logo

Reply from Webmed Pharmacy

Hi Rosemiranda,

We are delighted that you were pleased with our service and many thanks for taking the time to write such a great review - we really appreciate it.

We always try to go the extra mile with customer service and it is lovely to hear that it has been helpful.

We look forward to having the opportunity to serve you again.
Kind regards
Team at WebMed

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