We Buy Any Car® USA - Arlington, VA Reviews 

630
TrustScore 5 out of 5

4.9

1611 S. Walter Reed Dr., Suite 102, 22204 Arlington, VA, US


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Rated 5 out of 5 stars

Craig was quick and efficient either his service, answered all the questions and explained the process so it was quick and easy.

Rated 5 out of 5 stars

Curtis was very professional, and he works fast. I didn't try to negotiate with him regarding his offer, which was lower than I hoped. Oh, well! My car was in an accident, and I didn't try to hid... See more

Rated 5 out of 5 stars

From start to finish was amazing. I called to inquire about services and Curtis answered the call and explained how it works and also made follow up calls to help guide me through the process. I wen... See more

Rated 5 out of 5 stars

We had a fantastic experience with Curtis at We Buy Any Car in Arlington. He was professional, friendly and made the entire process simple and stress-free. The appointment was quick and efficient, a... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Arlington, VA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 1611 S. Walter Reed Dr., Suite 102, 22204, Arlington, VA, United States

  • (571) 451-0588

4.9

Excellent

TrustScore 5 out of 5

630 reviews

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4.9

All reviews

(630)

7,439 reviews in the last 12 months

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Rated 4 out of 5 stars

Great customer service

Great customer service, very knowledgeable manager. Efficient, courteous, and professional. He went the extra mile most companies don’t and asked me what I was looking to get for the vehicle. Explained in detail why the value was not what I anticipated and appreciated the transparency.

August 23, 2025
Rated 5 out of 5 stars

So easy, so fast!

Curtis made the entire process of selling our car easy. He looked it over, our price was agreed upon, I signed the papers and we had a check. Just like that. Thank you, Curtis.

August 10, 2025
Rated 3 out of 5 stars

I appreciate the service provided

I appreciate the service provided; however, I'm a bit disappointed with the price being offered. The car is definitely drivable and comes with a new battery, so I was hoping for a more favorable deal! I

August 8, 2025
We Buy Any Car® USA - Arlington, VA logo

Reply from We Buy Any Car® USA - Arlington, VA

Hello and thank you for choosing webuyanycar.com to sell your 2015 Chevrolet Malibu and for taking the time to share your feedback about your experience at our Arlington, VA branch. We’re sorry to hear that we fell short of delivering the five-star experience we strive for and appreciate your honest review.

We take your concerns seriously and have logged a formal complaint on your behalf. We’re pleased to hear that our Area Manager has already connected with you and that the conversation was both positive and productive. We hope it helped clarify the valuation process and address your concerns.

We understand your disappointment regarding the final offer, especially after recently installing a new battery. While basic maintenance like a battery replacement helps keep the vehicle running reliably, it does not significantly impact the resale value. Our appraisal process is designed to assess the overall condition of the vehicle, including both cosmetic and mechanical factors.

During our professional appraisal, we identified several issues that were beyond what we consider fair wear and tear for a vehicle of this age and mileage:

- Damaged seat
- Poor previous repairs on the bumper, door, and fender

Additionally, our OBD-II diagnostic report revealed the following faults:

- P0137 – O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2)
- P2097 – Post Catalyst Fuel Trim System Too Rich Bank 1
- P2270 – O2 Sensor Signal Stuck Lean Bank 1 Sensor 2

These mechanical issues have a direct impact on the resale value and must be factored into the final offer. We also noted that no problems were disclosed during the online appraisal, which meant the initial valuation did not account for these concerns.

We invite all customers to join the appraisal process so they can see what we see. Transparency and fairness are central to our approach, and we’re committed to making every customer’s experience a positive one.

If you have any further questions or concerns, please don’t hesitate to reach out to our Customer Experience Team at customerfeedback@webuyanycarusa.com.

Warmest regards,
Kevin, on behalf of webuyanycar.com

Rated 4 out of 5 stars

Good Customer Service

Good Customer Service. Good people to deal with. Easy process. Just very low ball offer amount on the car. Amount offered online initially is much higher than amount they give in person.

July 18, 2025
Rated 5 out of 5 stars

Everything was so easy

Everything was so easy! I arrived to my appointment and in 15 minutes I received their offer. Once we agreed on the price, they needed 10 more minutes to complete all the paperwork. And besides, Curtis gave me a voucher that gave me a free Uber ride back home. I highly recommend Curtis’ brunch.

July 15, 2025
Rated 5 out of 5 stars

Simple, Clear and Honest

The overall experience was simple, clear and honest. Curtis did an excellent job to explain the process upfront and delivered on a simple and honest experience.

June 13, 2025
Rated 5 out of 5 stars

Best Dealership.

This was the easiest dealership to sell your car. It took less than half an hour to complete the process. I was happy with the price offered for my car.

May 18, 2025
Rated 5 out of 5 stars

The process was quick and painless

The process was quick and painless. Curtis was very professional and efficient and explained everything very clearly and everything went smoothly. He even stayed beyond his closing time a bit to make sure everything got done the same day. I would definitely highly recommend him to others.

April 20, 2025

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