We Buy Any Car® USA - Brook Park, OH Reviews 

421
TrustScore 5 out of 5

4.8

5300 W 130th Street, 44142 Brook Park, OH, US


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Rated 5 out of 5 stars

Josh was very friendly, knowledgeable, and communicative. From my initial call to schedule an appointment to leaving with a check the process was very simple. Josh went over all needed paperwork and e... See more

Rated 5 out of 5 stars

Great experience! Not much time involved making the transaction. Very good sales person! Very pleased.

Rated 5 out of 5 stars

Josh Read’s customer service skills are excellent and he is an invaluable asset to your company in view of this. He’s honest, thorough, ethical and his sense of humor makes you feel comfortable and at... See more

Rated 5 out of 5 stars

My experience was awesome from the phone call to the appt to the sale of the car. Joshua was very pleasant,knowledgeable,patient ,so fun to deal with the heat outside was killing us both lol But if yo... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Brook Park, OH

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 5300 W 130th Street, 44142, Brook Park, OH, United States

  • (216) 202-6037

4.8

Excellent

TrustScore 5 out of 5

421 reviews

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4.8

All reviews

(421)

7,538 reviews in the last 12 months

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Rated 5 out of 5 stars

The Brook Park location

The Brook Park location was very efficient and thorough. Rick was extremely helpful and both courteous and informative to other customers waiting their turn. I would recommend them to anyone looking for hassle free way to sell their vehicle.

June 28, 2023
Rated 5 out of 5 stars

Straight forward

Straight forward, explained the process along the way, wanted a little more for my car, but was able to understand how and why they priced it.

June 25, 2023
Rated 5 out of 5 stars

First time we tried this business

This was the first time we've sold a car without using it as a trade-in at a dealer. The whole process went smoothly. Actually brought our car in two months previously, because I was waiting for our new car to be built. Then the second visit went even quicker. Made sure I had our new car at home, then went directly to finalize this sale. Josh was very professional, and easy to work with. We recommend this location.

June 1, 2023
Rated 3 out of 5 stars

Honestly expected more for more for my…

Honestly expected more for more for my vehicle. Just needed rid of it, and ate the loss.

May 28, 2023
We Buy Any Car® USA - Brook Park, OH logo

Reply from We Buy Any Car® USA - Brook Park, OH

Hi Paul,

Thanks for taking time to leave a review about your experience with We Buy Any Car. We take customer service seriously and want every customer to be satisfied with their appointment.

We launched an investigation with our leadership team so we can review the detailed notes, photographs and any call recordings to ensure you were treated fairly and with full transparency. A member of our leadership team has tried to call and email you several times without success. We’d love to connect with you, listen to your feedback and see how we can restore your faith in webuyanycar.com.

Like any other reputable car buyer, we price a vehicle based on condition. No two vehicles are the same and condition plays an important role in a vehicle’s resale value. During every appointment we complete a physical appraisal of the vehicle which includes physical and mechanical checks. We’re not interested in little dents and dings but major issues that could impact the safety or resale value. If our inspection uncovers any issues, we always factor them in to our final offer.

Unfortunately, Your Hyundai had a few issues such as accident history and a recent OBD reset which negatively impacted what we could pay for the vehicle. We’re sorry we could not meet your expectations on price, but we’re thrilled we could work to get you a price you were happy to accept. We conduct all our appointments in a transparent, pressure-free environment and want every customer to enjoy their experience.

We remain committed to giving you a positive customer service outcome and kindly ask that you return Area Manager Joe’s calls. We would love to connect with you one-one-one and see what we can do to earn your business again in the future. Likewise, you can also email our customer experience team directly at customerfeedback@webuyanycarusa.com. We appreciate your business and hope to hear from you.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Joshua is an excellent representative…

Joshua is an excellent representative for WeBuyAnyCar. He explained every step and answered all my questions and did so in a calm, no pressure manner. I appreciate that everything was handled in a clear and quick manner and I feel I received a fair price for my car. I will recommend Joshua and WeBuyAnyCar to anyone looking to sell a car.

May 24, 2023
Rated 5 out of 5 stars

Josh, now a friend.

Josh, the man I dealt with was very hospitable, and professional! I enjoyed the whole experience.
I was very leary about doing this but I did not want strangers coming to my home to look at the car.
I feel like I got a fair amount for my car, and Josh made everything go professionaly and smoothly.
Thank you for making a large deal small!
Thank you Josh!

May 17, 2023

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