We Buy Any Car® USA - Cranberry Township, PA Reviews 

609
•
TrustScore 5 out of 5

4.8

9125 Marshall Rd., Suite 102, 16066 Cranberry Township, PA, US

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Rated 5 out of 5 stars

First time using We Buy Any Car and I'm thoroughly impressed with the entire process from start to finish. Super easy to get an estimate online and then set up the appointment. Didn't take long at... See more

Company replied

Rated 5 out of 5 stars

Fast, easy transaction. Stephan was courteous and thoroughly explained each step of the process. Had the payment transferred to our account very quickly.

Rated 5 out of 5 stars

Stephan helped us at We Buy Any Car and made the entire process incredibly easy! From the quick online quote to confirming everything over the phone and spending just about 30 minutes in person,... See more

Company replied

Rated 5 out of 5 stars

We've never sold a car like this before, but would definitely use this company again! We started with the online process, then promptly received a call to schedule the in-person evaluation. Evan was... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Cranberry Township, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 9125 Marshall Rd., Suite 102, 16066, Cranberry Township, PA, United States

  • (724) 716-6718

4.8

Excellent

TrustScore 5 out of 5

609 reviews

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4.8

All reviews

(609)

7,300 reviews in the last 12 months

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Rated 5 out of 5 stars

Terry

Terry, the agent I dealt with was efficient, knowledgeable and congenial. He is an asset to your business. His was the best customer service experience I have had in years. The offer, which I accepted, was fair. The process was extremely quick and easy. I helped my daughter sell her car to the same location 2 years ago and was very pleased then, so I had no hesitation using your service again.

May 31, 2024
Rated 5 out of 5 stars

Satisfied customer

Manager was pleasant and explained the entire process very clearly. The physical evaluation of my vehicle at their location was a transparent process and the final price I was paid was fair and competitive with other similar type buyers. Payment was same day at completion of the transaction. Satisfied customer.

May 18, 2024
Rated 5 out of 5 stars

This is a great place to sell a car!!

Stephan was very helpful and honest about everything that he was doing. Told me everything that was going to happen and made it all quick and easy. I would recommend WBAC to anyone looking to sell their car. My car was in pretty rough shape and I was given more than I thought I would. I would definitely go back to them if I was to sell a car again in the future!

May 16, 2024
Rated 5 out of 5 stars

Craig was excellent

Craig was excellent. It was on time very courteous and professional, and evaluated the car quickly and accurately. He worked with us to get the very best price possible. We can't say enough how happy we are with We Buy Any Car!

May 9, 2024
Rated 2 out of 5 stars

Low-Balled, Bait and Switch

Only sell here to for a quick exit from a car, you'll get significantly less than you'd get in a private sale. Looking back on the experience, I would have been better off donating the car or selling it privately, or even giving it to someone who needed an inexpensive car to get by for a while.

I accurately entered a 2005 Chrysler on the website, received an estimated value, made an appointment, and was offered about half of the value. Stephan didn't ask any questions about the car or its history, took it for a short test drive, and made what I thought was an insulting offer. He told me "what did you think, it's a 2005 Chrysler". I expected the website to not produce a bait and switch price for the car, it wasn't like I claimed the car was newer than it was. Although the car had some rust and other minor issues including a check engine light (EGR valve needed to be replaced, I didn't want to "cheat" them by clearing it), I told him that the car was worth more than their offer for parts, had a good engine, many other good parts, I was the original owner and that it was in overall good condition. He then told me that the car was a one or a low two on a scale of one to five and that they'd just take it to the auction to be rid of it.

Stephan just "shrugged his shoulders" and wouldn't do better, but he did say they'd honor the offer for a week if I wanted to sell it myself instead. I should have walked out, but at that point I wanted to move on as I'd already bought another car, so I took the insulting low ball offer, felt like I had been baited and cheated, and left.

April 28, 2024
We Buy Any Car® USA - Cranberry Township, PA logo

Reply from We Buy Any Car® USA - Cranberry Township, PA

Hi JL,

We’re sorry to hear you feel cheated, certainly that’s not how we want to treat our customers. We wouldn’t have a 5-star rating from hundreds of reviews if that were the case. To start bait and switch is an illegal and immoral business practice and does not occur at webuyanycar.com. Like any reputable buyer we need to perform a physical appraisal to check the vehicle’s condition. If we find damage we were previously unaware of, we need to take that into consideration when pricing a vehicle. Our promise to our customers is that if we find issues, we’re open and transparent about them. We want all our customers to be comfortable with why we arrived at the price we did.

We keep detailed records of every online valuation, phone call and in-branch inspection and our leadership team will be happy to review the detailed notes, photos, and videos to ensure everything was completed correctly and you were treated fairly. If we made a mistake, we’ll gladly make it right.

As you mentioned in your review, the vehicle had rust. This rust wasn’t declared during the online valuation process, so we supplied a valuation inline with a vehicle that was in better shape than the vehicle’s actual condition. We’re not worried about normal wear and tear; dings and dents are part of any used vehicle’s history. Rust, on the other hand, is outside the scope of normal, and depending on its placement and severity, it can be a sign of bigger problems. Reviewing the notes, the rust as well as structural damage to the rocker panel assembly played a part in negatively impacting what we could pay for the vehicle.

We will be the first to admit that selling a vehicle privately is always the best way to maximize resale value. Doing that comes with time and risk, having to take pictures of the vehicle, post them online, meet with strangers, and complete the paperwork. Our customers are weary or selling online and value their time. They want to turn to a trusted source to sell their car hassle-free. We’re not in the business of parting out cars and selling parts and pieces, again a process that is quite tedious and niche to recycling centers.

Regardless of the damage, we’re glad we could make you an offer you were happy to accept. We want our customers to have a positive experience and if we didn’t communicate clearly or provide excellent customer service, we want to address that. Our leadership team will be reviewing your inspection and reaching out to you directly. We value your business and value the opportunity to listen to your feedback, address your concerns, and try to give you the 5-star experience we’re known for. Please be on the lookout for our calls.

Thank you for alerting us to your experience and for giving us the opportunity to connect and restore your faith in webuyanycar.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 3 out of 5 stars

Do not believe the online valuation

The online evaluation was way off as far as what the estimate was. I felt it should have been a little more honest,,,the difference was about 25%. Don't get me wrong I was still happy with what I received for an 8year old car with 131000 miles on it! The "hour long" process turned into almost 2.5 hours due to glitches in the system and unfamiliarity with the system. Terry was very, very nice and apologetic but I had to help read some items on his computer program because the printing was very small. Terry has a lot of experience in selling cars but probably needs to invest in some scripted eyeware to assist in processing purchases on the webuyanycar program. At the end of the day it was beneficial selling our car to webuyanycar and I would recommend them with the caveat of "beware & do not believe the online appraisal".

April 17, 2024
We Buy Any Car® USA - Cranberry Township, PA logo

Reply from We Buy Any Car® USA - Cranberry Township, PA

Hi Richard,

Thanks for taking the time to leave feedback. We appreciate you letting us know about your experience and we’re sorry to learn we didn’t deliver the 5-star service we’re known for.

We advertise appointments should take one hour just as you pointed out. We failed to deliver on that, and we apologize without reservation. We understand our customers value their time and we dropped the ball.

We’re also sorry to hear we couldn’t quite meet your expectations on price. Our online valuation tool is great for getting an idea of what your vehicle is worth, but like any reputable buyer, we need to perform a physical inspection before we can make a firm offer. If there is additional damage discovered, we need to take that into consideration when pricing a vehicle.

Our Branch Manager did discover damage that was not disclosed during the online valuation process. To be fair it was not damage the typical person would be easily aware. Unfortunately, the onboard diagnostic computer returned a code that raised concerns about a gross leak in the emission control system and the undercarriage of the vehicle had rust to the rocker panel, something that can easily go undetected unless you crawl underneath the vehicle.

Our leadership team has tried reaching out to you several times by phone and email, but we’ve been unsuccessful at getting you on the phone. We remain committed to addressing your concerns and kindly ask that you return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Smoothe transaction

Smoothe transaction. A little bit of a wait for our appointment, but the location was super busy that day. Initial offer was way low, but without much haggling we got it to where we thought was fair for both us and webuyanycar. In an hour we were out the door with our check.

April 6, 2024
Rated 5 out of 5 stars

The experience with Matt was simple and…

The experience with Matt was simple and straight forward. We had an open and transparent dialogue throughout the evaluation and price agreement. Matt was super friendly to me and my family when they came to pick me up. I would recommend working with Matt again and plan to with our next trade in.

April 5, 2024
Rated 5 out of 5 stars

Par Excellence experience!!…

Par Excellence experience from start to finish. A professional team who makes selling a car extremely painless. If I have another vehicle to sell in the future I will definitely use "We Buy Any Car" organization. The Cranberry Township PA team is absolutely the best!!

March 31, 2024
Rated 5 out of 5 stars

Highly recommend!

The appraisal was quick and easy, and got offered more money than local dealers. Stephan was nice to talk to, very accommodating, and was a great person to work with.

March 30, 2024

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